Hotel On Rivington
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Historical Traveler Reviews Hotel On Rivington New York City
BOOK A ROOM AT YOUR OWN RISK.
Tonight I checked into the Rivington hotel. The lobby was not finished and it is not clear that you should take the elevator to the 2nd floor to check in. Check in time is 3pm and I arrived at 3:30pm.
This is the room I booked on Orbitz:
Large king with soaking tub on high floor
Rate description: Rack rate large king with soaking tub on high floor all rooms offer exceptional views from floor to ceiling exterior glass walls. Freestanding japanese-style soaking tubs exterior facing showers and balconies in all rooms. Some corner units.
This is what was offered:
Small room, 4th floor, no view, no tub, no balcony. Same price.
The staff was dismissive and incompetent. There was no indication on the Orbitz website that the hotel did not receive the details of my reservation, but the staff made it clear that I could not expect to receive what I booked since I booked on-line.
My recommendation is that, if you MUST stay in this overpriced hotel, call them to book a room, pay top dollar, arrive at 3pm and accept that you might not get what you hoped for. The place might look great, but so do many other manhattan hotels with much better service. If you like the look of this place, check out the Gansevoort hotel in the meatpacking district.
Great Space, Great Bathroom, Great View
Whenever we visit NYC we try and stay at small boutique hotels in Lower Manhattan. We've stayed at the W on Union Square, The Tribeca grand, 60 Thompson Street over the last few years. This time, May 2, 2005 we spent the night at The Hotel on Rivington and we were favorably impressed. Our Room setup was ideal with the bedroom separate from the sitting area. The view was spectacular since the Hotel is all glass. The Black tile bathroom with huge walkin shower with two shower heads was great and perfect for a couple. We also really enjoed the continental breakfast encluded in the room rate and served in the lobby. Fresh fruit, fresh croissants, yogurt, granola etc... Our Bed was incredibly comfortable. However, the furniture in the sitting area was not as comfortable. And the furnishings in the hotel lobby off the front desk may have been architecturally interesting but incrediably uncomfortable when it came to sitting in the chairs and having breakfast. We had dinner at the Enoteca on rivington one block from the hotel which was alot of fun sharing twelve small plates with our party of 6 plus great wine.
Cool Hip Hotel
Just returned from NYC and had a very good experience at the Hotel on Rivington. It's a cool, hip hotel in a slightly edgy, happening area. The room and hotel decor has a minimalistic, somewhat retro '60s looks, neighborhood is an interesting and somewhat funky Lower East Side area. Lots of nearby cool bars, restaurants and lounges. Nothing bad to report. All staff was helpful. Restaurant/lounge on ground floor still under construction. Recommended.
Needs a lot of work
A friend and I stayed for a weekend in February despite some warnings (posted the previous fall) that the hotel wasn't fully open. My advice is to give this place at least one more year to get its act together. The 2 elevators worked about 50% of the time. Our shower was broken. The ground floor was completely under construction and without heat. The top floor lounge was all concrete and drywall. Other guests had problems with their electronic room keys.
On the upside, the tempurpedic king size bed was just as good as they said it would be...considering buying one for home. The staff was friendly, if confused. The continental breakfast in the "lobby" was of high quality.
If you get a room via an internet broker as we did, don't expect a view since you'll be on the 5th floor or lower, and don't expect a bathtub. Also, if you are driving (as we did from Philly) I recommend saving some money and parking in one of only 3 municipal Manhattan parking ramps that just happens to be right around the corner on Essex.
Great small hotel. Prior reviews made me somewhat wary, but I took a chance anyway. Still in the soft opening stage -- but I saw no construction dust or yellow "danger" tape (per previous comments). Staff (tho a bit overworked) were friendly and helpful. Rooms were lovely -- though it may take a few minutes to figure out the lighting and hot water controls. Great complimentary breakfast buffet. I only expected coffee and a roll but there was also cereal, juices, croissants, pastries, and bagels. After spending the day out in the pouring rain, we decided to call room service for dinner. The hotel does not have its own kitchen but orders from a nearby restaurant. Good food and reasonably priced. The hotel is located near a subway line and easy walking distance to nolita and soho. Teany, a great little restaurant, is across the street -- serves vegetarian and vegan food, wine, beer, coffees and a huge variety of teas.
Rivington not-even-trained staff can't even spell "service"
Rivington not-even-trained staff can't even spell "service" Nicely furnished and great views but if you expect ANY level of professionalism or service, "fah-ghet-aboutit" If you have this expectation, you won't be disappointed. Could not get appropriately hot water in the shower, which I'll call "misty rain-like". Bathroom floor was not thoroughly cleaned. Bed was comfy. They charge a $2.50 access fee for each local call. Rooms wired with hard wired Ethernet which worked fine. Wireless in rooms was impossible to get internet connection through. T-Mobile cell reception on my 19th floor room was good. No restaurant on premises. They use a local restaurant to run up food.
Will be great
It is still under construction (16 or 20 floors built according to reception), so there are some less than perfect areas of the hotel. i.e. lots of dust in the elevators, caution tape on certain doorways. But I heard nothing as far as construction goes. (Grand opening is supposed to be in May.) Some things were going to be fixed too, (like the shower stall door opened the wrong way and was crooked), also according to reception. But the room was great. Very simple, but amazingly designed. I had a corner room, so 2 of the walls were made entirely of floor to ceiling windows. The curtains were electric and wrap around both walls. So thus you could have any combination from complete darkness to complete sunlight. Shy people might want to think twice because I could see people on the street pretty well, so I'd imagine the oposite is also true. There was a king sized Tempur-pedic mattress, 2 chairs, and a 25 inch Sharp Aquos flat panel TV attached to the wall. The bathroom was very nice with a shower with more floor to ceiling windows. (only one of the panes of glass is see-through, the others are opaque, so don't worry about flashing the neighborhood.) The floor and walls were tiled with small black tile, with a cluster of mirrors on the wall. The coolest feature (one that I didn't even know existed) was the heated bathroom floor. Not too hot, but just slightly above luke warm. definitely nice when walking barefoot at night. The neighborhood is OK, but seemed perfectly safe. It will take you 15 minutes to walk down to the heart of SoHo. Not sure if a tourist wanting to see the city would want to stay here. It's kinda removed form the big tourist spots. There is a subway stop a block from the hotel. It's a locals line, so service seemed sporadic to me. Overall, I'd stay again, but only if prices stay where they are now ($225/night) or less. It's too far removed to justify a higher premium.
Awful soft opening...should have stayed closed
It is a soft opening so some things have to be taken with a grain of salt BUT at $225/night you can't help but have higher expectactions. There is tremendous potential. The thempurpedic bed gaurantees a comfortable sleep (the best I've had in a while!). Heated floors in the bathroom and the huge sinking tubs are definitely enjoyable. Room service is from inoteca, yummy food at a reasonable price. Definitely low priced for room service. I knew going in that much of the hotel was under construction but some things were unexcusable - slow check in, incredibly rude staff (with the exception of the door men), and in general just AWFUL service. If they are expecting to charge more then they've better be doing a hell of a lot of training. People are only going to pay so much for the gimmicks.
Completely Unprofessional, Unfinished, Unnerving
Now I know why this hotel is not officially open. Terrible, amateurish service. Unless you are a VIP or high on heroin I'd advise you to seek accomodation elsewhere. Suffice to say that when some drunken party-goers entered my room at 1 am and I called to complain and ask what the security team would do about it, the front desk told me they didn't believe what I was telling them and I should go back to sleep!!!
Best Views in Town, Party in the Neighborhood
Books 407-Corner Suite with Awsome views of mid-town, Empire State Building...We love laying in Bed and looking over the City...The best view of NYC we've ever seen.
Walked 4 blocks east to NOLITA and the Bowery for great shopping...only 2 blocks more to SOHO.
That night we had drinks at Schiller's, dinner at Inoteca, lounged at Verlaine....and awsome party!!!!