Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, California, 94102, United States | 4 star hotel
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This 4 star hotel, located in the Downtown area of San Francisco, is near Glide Memorial United Methodist Church, American Conservatory Theater, Geary Theater, and Napa Valley Winery Exchange.
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    TravelPod Member ReviewsHotel Nikko San Francisco

    Reviewed by adrian.dede

    Beautful view from my room

    Reviewed Sep 9, 2013
    by (1 review) , United States Flag of United States

    free breakfast, drinks, and a heated pool plus steam sauna and wood sauna....

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Hotel Nikko San Francisco



    excellent hotel and perfect service(there if you need it but not over bearing and in your face) great location around union square and nicely appointed rooms.

    Convenient, friendly-staffed but small


    While the lobby is ultra-modern and impressive and the staff friendly and courteous, the room was small. There was very little room to move around. If you're alone this may be ok, but with a second person this is a little cramped.

    It is conveniently located near Market Street (the main trolley lines are here). Parking is valet. A call down from the room before leaving was enough to make sure the car was there.

    We ordered room service one night and wasn't overly impressed with the food. It was both cold and bland. Perhaps a walk down to the lobby would prove differently.

    Overall, it was a nice hotel and a good value for the location. I'd say it was ok. For a good price and if needing somewhere to simply rest your head this works fine.

    Great Value for money


    We stayed at the nikko from 12/9 for 3 nights on a cheap deal booked with expedia at $118 a night. For this we got a king size bed in a deluxe room on the 19th floor with views of the bay and CD and radio player, fridge, large room and large bathroom with both shower and separate bath. It was quiet and clean. The staff were friendly and helpful. Union square is only 2 blocks or a 5 minute walk and the BART station at Powell street 10 minute walk away. Ideal and at a great price. Friends stayed at the Monaco hotel for 50% more and got a small room and a chinzy design which was worse in my opinion. At least the nikko was contempary.

    Beware.... read this first!!!!


    Ok so we go to check into the hotel the lobby was beautiful, but don't we go up to our room, the hallway smelled, and the room( deluxe king) was tiny, it was just a bit bigger than a closet in my apt. My mother and I wanted to leave as soon as we went upstairs, but my father and boyfriend wanted to stay. It gets worse!! The second morning we were there we were woken up to the hotels alarm systemat 8:30 am telling us there was a power outage and the elevators are not working, what they failed to tell us, is that they were also having plumbing problems and the water was yellow. I found this out when i went to go take a shower.

    We were totally inconvienced we were trapped in the hotel for about an hour my parents are older so walking down 18 flights was out of the question. We all agreed that was it, it was time for us to go. I made a couple of calls and luckily the Hyatt Regency, where we were origingillay going to stay( which we should have) has availability. I had told the manager there about our inconvience at the nikko and he did everything he could to get us a room right away, they were very accomidating. Luckily we were able to get out of the remaining 2 nights at the nikko to my suprise the nikko was very apoligetic and there was no problem. To make a long story short stay clear of the nikko, if you have never been to san francisco before like myself you should know location is everything and this hotel in not located in the prime area 2 blocks from union square makes a big difference if your looking to stay in that area try the westin, sir francis drake, the monaco but i suggest staying in the embarcadero, it is beautiful, clean and has great views 2 blocks from the water. The embarcadero is what san francisco is all about!!!! Good Luck and have a great trip!!!!

    Gr8 hotel


    I though it woz brilliat, the location, the servece, th staff. the hotel is well eqiped it has someone help plan your days . it also has a nice gym, pool , sauna and changing facilities, and the staff were friendle. Oh and girls tere is amassive mirro its gr8

    The Best Food in San Francisco!


    We visit San Francisco regularly and always visit the Nikko hotel and ANZU Restaurant. The menu is creative and delicious. The wild mushroom bread pudding is worth the airfare alone! The prime beef is the best we have ever had and the sushi is amazing. Make sure to put this spot on your itinerary!

    Stinko Nikko


    I got what I thought was a great rate off the internet ($147/night), but I guess you get what you pay for; Very small room, Motel 6 quality, smelly, totally disappointing! Nothing like their website; marble baths, etc. We didn't stay. We told them we didn't like it and wanted to leave. No problem. Go. Didn't even attempt to upgrade. We ended up having a wonderful vacation by staying at the Beresford Arms.

    Great Stay!!


    I enjoyed a very nice stay at the Nikko Hotel. I wanted a little luxury at a fair price and that's what I got. The staff was very accomodationg. The bellhops and housekeeping staff were especially generous and friendly. I was very pleased with the indoor pool and jacuzzi. I know that such amenities can be rare in San Francisco hotels and it is a nice touch. The hotel is in an excellent location, right near Union Square. I would definitely stay at the Nikko again. Oh yes, I almost forgot...I loved the separate bath and shower!

    A fantastic hotel. Great service!


    After reading other reviews, I decided that Hotel Nikko would not be the typical stuffy hotel. (Also, their ads are great!) I was right. We were overhwelmed by their soaring marble lobby, with incredible contemporary art everywhere. Our room was spacious and comfortable and we had a terrific view. The staff was great. We had a couple hours to spare our first day, and the concierge planned a little walking tour for us around Union Square. Our first night, we had dinner at their restaurant, Anzu. The food was so outstanding that we returned on our last night as well. Our only disappointment was that we couldn't get a reservation at the sushi bar. It's supposed to be the best in the city, and it is not easy to get a seat. We will be back in San Francisco this October and you can be sure we'll return to Hotel Nikko.

    Bland, Small, Staid


    We were surprised that a hotel that got rave reviews was so impersonal, boring and bland.

    The room we were given was so small we could hardly squeeze our way in. To their credit they switched our rook to a bigger one hen we asked, but it was still nothing great. Their was nothing special about the hotel and their pool/jacuzzi area was SEVERLY lacking. And if are not a person with children, beware, they are everywhere here.

    Overall, a HUGE dissapointment! If you want a nice SF holiday, try somewhere else.

    TripAdvisor Reviews Hotel Nikko San Francisco

    4.00 of 5 stars Excellent

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