Hotel Nh Grand Place Arenberg Brussels

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TripAdvisor Traveler Rating

4.00

15 Rue d'Assaut Brussels, Belgium, 1000, 2-501-1616

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Historical Traveler Reviews of Hotel Nh Grand Place Arenberg Brussels

Affordable luxury.

from A TripAdvisor Member
My fiancee and I stayed in this hotel two non-consecutive nights during a two-week European vacation (we got engaged in Paris on this trip). Brussels is the hub of some very cheap (~$140 US) flights through the Flight Pass program. Air Brussels seems to be the major airliner involved in this. I love stopping in Brussels because the Belgium waffles and beer are the best! This hotel will probably become a frequent stop of mine when you consider I stayed here for 70 Euro per night and it was nicer than the three other 3-star hotels we stayed in on that trip. The room was small, but that seems to be common in Europe. Be careful about the breakfast though. It is usually not included in your booking. You must return the breakfast card they give you or they will charge you 17 Euro. I think it is some sort of tourist trap since they are aware that this causes problems and continue with this policy. Save yourself some money and go get a waffle for breakfast. They are so good!

Good hotel, good location

from A TripAdvisor Member
This was the only hotel I could find available in Brussels at the time of my trip. I was pleasantly surprised by it when checking in (very quick and efficient).

The room I had was on the top floor and was lovely, with a very stylish ensuite bathroom - I do have to say though, that on my second morning, I awoke to have a shower, and discovered there was no hot water at all - not really something I expect from a 4* hotel. Also in the evening, I attempted to have a drink in the lobby bar, but there was no one available to serve me.

Breakfast buffet had a great choice, and was included in my room rate.

The hotel is only a short walk from the Grand Place area of Brussels, and a short walk from Gare Centrale too (ideal if you take the train in from the airport)- a good location.

Good value excellent service

from A TripAdvisor Member
I stayed for five nights at the NH Grand Place Arenberg and can only write positive comments about it. The staff was very helpful, always with a smile and good attitude. The rooms are clean and well equipped. The location is very convenient, being only two blocks away from the Galleries Royale St Hubert and also to the business district. The brakfast is a little bit pricey but you can decline this service. I had dinner once and the food was very good.

Excellent Location, stylish rooms

from mmc007
My husband and I stayed at this hotel for two non-consecutive nights while on a recent trip. For the price, we could not beat the location. Close to the Central station and the grand place. Plenty of shops and restaurants near by. The staff was helpful, although somewhat slow at times. The weather was warmer than usual, and the air conditioner was not working, but the hotel was better than the two stars it was rated. The breakfast seemed over-priced so we grabbed food elsewhere. Overall, we would definitely choose this hotel again in Brussels and look for the chain in other cities we visit!

Shame about the airless rooms

from A TripAdvisor Member
We stayed at this hotel for 2 nights. It has a fantastic location, very clean and comfortable rooms, friendly staff and it was a great bargain (60euros per night). However the staff refused to turn on the airconditioning in our room, stating that the aircon was only turned on in very hot weather. This policy discounts the temperature in the room which our travel thermometer recorded at 28 degrees and as the windows were nailed shut we were unable to breath any fresh air. The stifling and airless room made it impossible to sleep at night, meaning we weren't well rested for our stay in Brussels.

Such a pity because otherwise it would have been the perfect hotel for a quick stay in Brussels.

Watch out for the surprise breakfast charges!

from A TripAdvisor Member
We booked this hotel through Eurostar, and overall, were pleased with the quality of this hotel. However, when we checked in we were given breakfast vouchers, which we used assuming that it was part of our package. When we checked out, we were shocked to learn that the breakfast was 17 Euros per person. We were not told about the cost when we checked in, there was no mention of the price in the room, and there was no price posted anywhere that we could find- we looked! The worst part was that the management seems to be aware that this is a problem- the manager said that this has happened before. It is troubling that they would continue to neglect to mention this information. While they did eventually work with us, it was very disturbing and left us with a bad taste for the hotel in general. We felt completely decieved.

Lovely Hotel

from bengie
Went to Brussels for the first time on the 25 Feb 05 and stayed at this hotel and it was absolutely fabulous, i would recommend it to anyone.

Great. Especially for budget-limited travelers

from fourbe
This hotel has a wonderful location. Close to the Grand Place, yet a couple of streets away from the noise, not in the Red District as many hotels. Walk to Grand Place is pleasant, through the covered gallery. Very safe part of town.

Price was very reasonable, around 65 euros a month ago. My wife thought it was a 150-200 euros/night hotel, she was impressed (we're well travelled).

Very stylish, a big cramped but some closets space. Super clean.

It has a parking garage, but expensive for 20 euros per day.

It also has a breakfast, but for 17 euros per person, quite expensive.

Staff was very polite and accomodating.

I would highly advise it and would myself book this one when I return to

Bruxelles.

Good location, good price, quite nice!

from Markus_ecliptic
Visited in january 2005 on the back of a fair deal (98euro/night for a double room). Clean room with neutral decor, Fairly small with good layout though the en suite could have done with more shelf space. TV could have used more english launguage channels for those not fully fluent with french. The balcony had a poor view. This hotel was well situated for all the tourist spots, had a friendly and helpful staff, a good moring buffet breakfast and was easily accessible from centrale station.

Would recommend to anyone looking for value accomodation.

Style and quality at good value

from A TripAdvisor Member
Found this hotel on offer for 60 euros and was very pleasantly surprised! The hotel is part of the NH chain, simple but sleek, no over-the-top luxury but good modern design. Excellent location just 400 m both from the Central Station and the Grand Place, although the street itself is a little non-descript. Staff were courteous and helpful. While the rooms were on the small size, clever layout and furniture made it more than comfortable, including a big comfy bed with fluffy sheets and pillows. The bathroom was modern and stylish. Needless to say everything was spotless. Despite the price the hotel does not skimp on the little extras, like good shower gel and shampoo, special needs pillows on request (for free) and the touch I particularly liked: a little complementary book of bedtime short stories! Breakfast was again not extravagant but with all the staples of both hot and cold breakfast, of good quality. Very pleasant modern restaurant, and friendly, attentive staff. All in all value for money at a perfect location.

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