Avoid this hotel at all costs!

While in a cental location within walking distance of almost everything, that could not being to make up for the condition of our room, the so-called continental breakfast and the rude staff personnel.

Our room was dirty and had broken furniture and bathroom fixtures. Whe we arrived there was a pair of somebody's dirty sweatsocks balled up in a corner. The bed sagged and we couldn't sleep on it. The 'breakfast' consisted of one hard roll and one cup of coffee or tea. It was terrible. We were so disgusted with the palce that we asked for a refund so we could leave and stay at a more pleasant place. The manager very rudely iinformed us he would not do so and woudl not give us our money back. After a loud argument between my husband and the manager, he flipped us off as we left. It was better to lose our money than stay in the dump. However, after contacting our credit card company and sending them pictures of the condition of the room, our money was comlpletey refunded to us and the Hotel Navona was not paid one cent

Clean, basic - perfect location

Pretty but tired furnishings, very clean. Small bathroom but lovely hot shower that went forever! Staff were helpful, and nice enough - just not big on smiles. Breakfast was ordinary (we snuck in cheese to have on our warm bread rolls in the morning!). The location was perfect - between Piazza Navona and the Pantheon. Less than 20 minutes walk to Spanish Steps or Trevi Fountain and 25minutes walk to St Peters and the Colesseum (unless you stop at all the interesting things along the way!). We met other people staying near the train station or the outskirts of Rome for the same price in accomodation that didn't sound nearly so nice - so definately recommend.

A great place to stay while in Rome

We got to book the apartment they also lease out. It is on the west side Of Piazza Navona. I loved it. It was an old Chapel converted to a quaint apartment. Living room with couch and table to eat at and a small Kitchen downstairs and up A small winding stair way is the bedroom and a bathroom. Shower was small. The bed was very comfortable and the place was VERY clean. The street is real small and very quiet, none of the noise that i have heard others complain about. There was a washer in the the apt in case you needed to clean anything. The location is excellent. You can walk to everything in Rome from here if you are in any kind of shape. Like the small child, I cried when I left this place and can not wait to get back there again.

Superb location

We stayed at this hotel in March 2003 and agree that the location is perfect. Breakfast was basic but ok, and as already said, served on long tressle tables which were difficult to get in and out of!We stayed on the top floor (no lift 86 steps) and the ceiling in our room was open beams. I'm sure it was waterproof but glad it wasn't put to the test.Bathroom tiny but adequate. No TV or drink making facilities and room furniture very sparse. But was clean and adequate.At the end of the day we didn't intend spending any time in it so for us the location was the key point.Some of the staff were friendly, others not so.

wondered if this was because there was quite an anti-war feeling in Italy at this time.For the price it was excellent value and I would have no hesitation in returning.

Best location

I stayed at the hotel last week and have to say the location is perfect. We got a room with A/C and it faced into a small courtyard.

The only real complaint we had it that the breakfast is not worth getting up for. It's served from 8-9 only and consists as another poster said of a bun and coffee or tea. But this is a standard Italian breakfast so don't kill yourself looking for another hotel with a buffett.

We walked everywhere from this hotel and it has an abundance of restaurants around it. Just a hint: go in the streets surrounding the Piazza Navona for cheaper meals. The Wine Bar on the same street has good Greek Salads. All things in Rome are at a maximum of a 30 min walk from any direction from the hotel. The airport was 47 Euros when we left (arranged only at 7PM the night before for some strange reason)

Our room, room #1, was spacious, clean, pretty quiet, had its own bathroom, had A/C, and no TV for $125 Euros per night. No TV was actually a good thing to get you out and exploring. When people fiddle around with their keys to get in their room it was a little noisy. The staff we're mostly friendly, gave us a good map and directions and brought us to our room.

But they didn't clean our room until late afternoon so when we came back from sight seeing our room wasn't done yet. We ran out of TP twice (The cleaners actually took our rolls once!) and towels once.

Service 3/5 Food 0/5 Location 5/5 Room 5/5

One last thing, the street that this hotel is on is not on any map and the hotel sign is only visible if you stand directly in front of the hotel. So go into the Piazza Navona, go to the south end toy store and look around the corner to the Wine Bar restaurant. It's on that street about 50 feet away.

The Navona was like heaven

I can't believe that the negative reviewers stayed at the same hotel that I did in April, 2003. An almost opulent room, relatively inexpensive compared to other hotels, gorgeous furnishings, Bulgari bath products, an incredible bathroom. everything seemed new and very high quality. yes, there was a tv, and everything else you could ask for. the staff was friendly and helpful with my negligible Italian. Of course, the location is the BEST. I would love to go back.

I would not stay here again.

I would not stay here again - the hotel was booked by a friend living in Rome. But the location, near Piazza Navona, is EXCELLENT. I would say it's the best place to stay. All the tourist attractions are within walking distance and there are so many cafes and restaurants for dinner in the evening. Shops are open late too. Our family room at the hotel had no air conditioning - we stayed in October so it wasn't a problem. But I would not like to stay in Rome in the summer with no a/c. Room had no coffee/tea-making facilities and no TV which the children missed. But the room was clean. Breakfast is very basic - roll and coffee - and you have to sit with everybody else on long tables. Reminded me of school dinners! Staff not helpful - one incident springs to mind. We had booked a taxi to take us back to the airport for 12.30. We arrived back at the hotel at 12.15 where one of the staff started an argument with us accusing us of being late and making the taxi driver wait as he had arrived early. We were not impressed.

Horrible Service/Great Location

Stayed from 4/1/03-4/3/03The main problem with this Hotel is the visible contempt for the guests that stay here, like an unwanted visiting relative. When they did answer questions the answers were often misinformed and inaccurate. The breakfast is instant coffee and a role with the unfriendly hour of only served from 8-9 am. The location is perfect, but expect nothing and you won't be unhappy.

Super

I stayed here for almost 2 weeks in March and loved it all. My room was small but opened up to a little (dirty) courtyard that bordered a church that had choir rehearsal in the afternoons.

The free continental breakfast was a perfect start to the day, and the hotel has a terrific location. EVERYTHING was in walking distance from the hotel, assuming you don't mind walking. Otherwise there was a bus stop very close by.

The staff spoke english and was very helpful to us. The place was clean and off the main street, and almost literally in the backyard of the pantheon.

Overall it was the perfect place to stay in on of the most perfect places in europe.

Fine

rooms were clean and beds were fine. staff a bit indifferent. i think you have to ask for one of the more atmospheric rooms otherwise you wind up in the pretty standard redo. price however is quite good and you're really paying just to be near navona.