Historical Traveler Reviews of Hotel Monasterio Del Cuzco Cusco
Loved This Hotel!
from A TripAdvisor Member
What a beautiful property! We were stunned to find that we were upgraded (free!) to a 2-story junior suite (probably because we only stayed for one night, and they could rent our standard room for a longer run to someone else). The public spaces are beautiful (bar, restaurants, outdoor courtyards). The concierge was able to arrange Peru Rail tickets to Machu Picchu for us, which was a lifesaver (we arrived too late to purchase them at the station and would have had to forgo our trip otherwise). Ilariy Restaurant was awesome--fantastic food and service. The evening turndown was the best I've ever had! Little linen mats next to each bedside with slippers, water bottles and glasses on each nightstand, fabric bag to hold the duvet, ironed/monogrammed sheets. The towels and linens were high-quality, as were the toiletries. It also seemed that every room had a welcome flower arrangement and fruit basket, along with a welcome note. Highly recommended!
Incredible hotel, what a place
from khoiberg
If you want to stay in opulence, this is the place. It is tough to over recommend this very special hotel.
--Fantastic location just a block from the Plaza de Armas.
--An artistic and historical setting - worthy of a visit even if not staying there
--Five star, luxurious rooms with all the amenities.
--Staff and service that is world class and willing to do whatever it takes to please you. (They undertook about 10 changes to our travel plans, spending hours on this while we enjoyed the hotel and Cusco.)
--Great food and stunning common areas.
You pay for every ounce of the benefit here, but there is nowhere else like it in Cusco.
No hot water or air conditioning
from A TripAdvisor Member
This is probably one of the most spectacular hotels in the world so I was surprised when we didn't have any hot water and the rooms were over 90 degrees at night with no air conditioning.
I told the front desk repeatedly about the problems and then finally demanded to speak to the manager. Of course, when he came up the hot water worked. I insisted I wasn't crazy so he checked with maintenance who finally admitted they had turned off the hot water in this wing. I asked about why our rooms were so hot he just said, "they are always like that".
We had rented 2 suites so were a bit surprised by their lack of service. At a Four Seasons, they would have bent over backwards to not only fix the problem but to make ammends - this hotel did neither.
They need to fire the manager.
This is a fabulous hotel in a very convenient location near the Square.
from MLCTC
This hotel is fantastic and beautiful. Classic original art hanging in the hallways, baroc and monastic music playing softly through the speakers in the morning. The service was excellent, the rooms vary in size as this was a monestary. The hotel offers oxygen pumped into most of the higher priced rooms for a small fee. This is worth the additional cost but make sure that you are truly getting the oxygen. The food is very costly for Peru but it is an Oriental Express Hotel so you are paying for the name as well. Their morning buffet is excellent with a large variety of offerings. Interior gardens are well maintained and lovely to sit around in good weather.
Staff is most helpful. I highly recommend this hotel for a stay in Cuzco, a fantastic city in Peru.
Wonderful hotel
from SLBK
We stayed in this hotel for 1 night back in August 2005 and after travelling around Chile / Peru for the last 3 weeks we were extremely glad of some luxury!! I wish we could have stayed longer!
We booked our hotel room via the website and choose a junior suite as it had the neat oxygen pumped into the room, having arrived at about 8pm after a very long train ride we were delighted that when shown to our room we had somehow been upgraded to a Royal Suite (best room in the hotel) for no extra cost!!!!!! Might be worth booking via the website as another couple had also done this and had been upgraded.
As you can imagine the hotel room was unbelieveable but I'm not sure we would have paid the 840$ rate. Room service was first class as was the breakfast. The hotel was quiet busy but there were lots of places to escape the crowds!
Overall well worth the money.
Bliss!
from A TripAdvisor Member
I stayed here over the New Year for 2 nights and then returned for 2 nights. The standard rooms are box like and very drab and very disappointing but the Junior Suites are really fantastic with artwork and oil paintings. It's expensive anyway so you may as well push the boat out and stay in a suite. The buffet breakfast was the best in Peru.
As this is an Orient Express hotel you may want to try and negotiate a discount with them if you are also staying at the Orient Express hotel in Lima and the Orient Express hotel at Machu Picchu as well (which I managed to do)
Luxurious
from munkispank
this hotel is absolute luxury, but very expensive. It really is beautiful and if you have the cash, it will be worth it. Rooms are fairly small, but very atmospheric.
Oh- and the coca tea was very handy
Beautiful/peaceful monasterio
from A TripAdvisor Member
The most beautiful, serene, and spiritual hotel I've ever stayed in.
Rooms very nice.
Decor and in-room artworks are magnificent.
Service was superb
Food was excellent.
A real 'Leading hotel of the World'.
Luxury in Cusco
from COOMBSY
After living in Cusco for 2 months in a 12 foot square room in San Blas I stayed here for a couple of nights when my girlfriend came to visit. If you need 5 star luxury it's great, but it's not going to give you a Peruvian experience is it?
Nice Hotel, but very expensive
from LulyMar
Actually, I was at this hotel 3 years ago, but visited Cuzco again (last year), and nobody so far has posted a review! Here goes mine:
The Hotel was my second choice, I wanted to stay with my daughter at the Libertador (more moden, and more action). The idea of staying at a former Seminary made me uneasy. At the end, the Travel Agent ( I booked trip personally in Lima, during one of my trips), got us a fantastic price as Libertador was fully booked. We stayed during the last week of August, The weather was unbelievable good!
Nice supply of "coca leaves " tea on the lobby, to fight the altitude uneasiness, unfortunatelly some of the guests would have preferred choice of coffee/regular tea, but not available.
The sitting area for guests, where there is a fabulous fireplace (hearth probably my height) was a beautiful place to relax watching the crackling fire at the end of the day.
The Best part was the chanting and gregorian music you could hear while walking through the hallways towards your room (alone at night, in the dark).
Staff very friendly. Our room had a california king size bed, marble bathroom (some minor problem with hot water, which they promptly repaired within one hour). Very authentic hotel, not overly modernized . Walking distance to major Plaza, Restaurants and late night shopping around the streets of the plaza (many crafstmen offering their goods on sidewalks). We were two women alone walking around 10pm, and felt very safe.
This hotel is a little pricey, maybe if you can work out a package directly with Travel Agency (including visit to Macchu Picchu and City Tours), would be less expensive. We did it through Lima Tours, then, and paid in person at their offices in Lima (not through the website, prices too high). If you can afford it, I would recommend it.