Hotel Monaco Denver - A Kimpton Hotel
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Historical Traveler Reviews Hakuwaso Awara
Food was the worst!
The rooms were nice but the food was terrible! There was a snow storm so we had no choice but to order room service. They sent up a burger and fries for my teenage daughter. The fries were cold, the burger hard as a rock. I called them and asked for pasta instead. They came and took the burger, brought up angel hair and it was horrible!! Then they charged me for both dishes on my bill. I called the manager to take care of it and as of yet have not received a a return phone call from him.
Denver in Style
My husband, dog and I stayed at the Hotel Monaco for a long weekend this summer. This is the hippest, most stylish hotel we have ever stayed at. The service was top notch. Lily, the hotel mascot dog, was adorable. She became friends with our dog immediately. We will always stay there when we go to Denver!
On the decline
We just returned from a stay at the Monaco (September 2003). The Hotel Monaco was always our choice whenever we are in Denver but.... not anymore. The rates continue upward and the service way way way down! We couldn't buy our car back from the valet and the front desk was frantic and very unhelpful. We had a leak in the bathroom and couldn't find anyone to address the problem. I realize they are trying to be trendy but for the price we also want excellent service. Something not to be found!
3 star hotel rated as a 4 star
This place tries to be trendy. Check in was easy and warm cookies just out of the oven were on the desk for guest. The lobby and halls were clean as i made it to my room. It seemed to be a werid layout but workable. This place has that wide striped wallpaper like all Kimptom places The bathroom was nice as it had a mirror as long as the entire length of the room. Nice touch as there was a CD player in the room, better than the clock radio. There were pay parking lots next to the hotel and this place was very close to the 16th Street area which has a free shuttle for 10 blocks which restaurants abound. Take the shuttle and short walk to Coor's Field. I would stay here if I did not pay any more than I did (I did a Priceline bid on this place).
Nice hotel, good location. Rooms are above average with BRIGHT colors on the walls and bed coverings. Pet friendly, so if you have a companion, this may be the place for you. The attached restaurant is average, but I would recommend getting out to somewhere else. I would stay here again, but only for the right price.
Service with an attitude
The rooms were nice, the location is good, and the property is well kept, but the service is lacking. Room service (breakfast) was almost an hour late and arrived cold with several items missing. When I called to complain, they didn't seem to care. I was told that they were really busy and that it would be another 45 minutes before they could send anything else up. Later that morning, we needed a cab. With no bellman outside, we went inside and asked the concierge to call a taxi. His first response was to ask us to wait outside for a bellman to show up.
When I refused, he reluctantly agreed to call a taxi for us, but he made sure that we knew it was "beneath him". After checking out, I realized I had left something in the room and called the hotel. I was unable to speak with anyone and was told I would have to leave a message on the "lost and found" machine. Unfortunately no one ever called back. Although a nice property and the on-site restaurant (Panzano is great, you can do a lot better in downtown Denver.
Certainly Not the Best
I stayed at the Monaco in early July after hearing that it was one of the better hotels in Denver. I was sorely disappointed. The service was medicore at best. The guest room was tiny and well worn.
Wonderful hotel! Great service! The most comfortable bed I've ever slept in!After working weird hours, it was a treat to come back to this hotel. The rooms were very quiet - great for sleeping during the day.
The wine happy hour and free massage were a welcome treat.This is a pet friendly hotel and there were several canine guests on the weekend which made for a homey feel. The onsite restaurant was wonderful as well. I will stay here again!
Best hotel in Denver
This is by far the best hotel in Denver- fabulous service--great food at Panzano's--beautiful, elegant rooms. Very charming. Aveda products. We had a wonderful stay in this hotel.
I stayed at the Monaco in a "tall room" near Christmas. For the money, I found the service lacking and that they like to charge for every little thing like local phone calls (.75).
I'm not sure why, but there were several police cars in front of the hotel as well as many officers in the lobby that night. When I went down later, a construction crew was removing the lobby carpet very loudly.
I think I'll spend a $1,000 on a better room someplace else next time.
TripAdvisor Reviews Hakuwaso Awara
Travel Blogs from Denver
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