Hotel Monaco Chicago - a Kimpton Hotel
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Historical Traveler Reviews Hotel-Gasthaus Steiger Gräfenthal
We love Hotel Monaco!
We absolutely loved this hotel. It has one of the best locations in the city. The room was perfect and the staff was friendly and helpful. I would recommend this hotel to anyone going to chicago, and will stay there anytime I return.
Had a great time in the beautiful suite. The staff was very helpful - never a problem. Take the El from Midway stop at Lake and State - the Monaco is 1/2 block away! Enjoy
The Monaco is so comfortable!
This hotel is so cute! The rooms are decorated in a funky ecclectic style that is so different from any other place I've stayed. I spent most of my time in the window seat( about the size of a twin bed) looking out at the river. We had a goldfish in our room that was well cared for. The Aveda products in the room were a nice surprise. The only thing I would do different next time, would be to get a suite so we could have a little more room to spread out. We got a great deal on the monaco web site that included breakfast, and the food was delicious and delivered on time to our room each morning. I would definitely stay here again!
Loved Hotel Monaco
I purchased rooms for $80 per night on Priceline.com. What a wonderful surprise. Hoel Monaco was absolutely beautiful.
I have stayed in hotels all over the world, and this is probably the worst service that I've ever experienced. The staff was unaccomodating and the hotel did not provide the services that it claimed it would. I decided to try the Monaco because it seemed interesting, was close to the theater, and had what seemed to be a good rate. What a huge mistake. The front desk staff was condescending and not even remotely helpful. The room was not clean, the gold fish we had requested came many hours after we told them we would be arriving, they never bothered to come turn down the beds, and the late check-out "priviledges" which were guarenteed when I booked the room suddenly became "upon request" - boy the extra 30 minutes they gave me sure were helpful. Dont' waste your time or your money here. At best, it's nothing special.
Personally, I like the Fairmont in Chicago, but anyplace woudl be better than the Monaco.
Loved the Monoco...fish, meditation windows and comfort
Great stay here. Began a little rocky with a smoking room for a non-smoker.They quickly righted the situation and I ended up in a great corner suite overlooking the Chicago River. i loved the window seats for reading the New York Times and relaxing. Comfortable beds, great amenities. I would stay here again and again. The restaurant downstairs is pretty good too.
It was ok
I stayed here the nights of May 10th and 11th. The staff was very professional and friendly. When we first went up to our room, the key didn't work so we had to go back down to the front desk. They were very helpful. We also found a part glass of milk obviously left by another person. They took care of it for us and apologized. Someone showed a few minutes later to inspect the room. But that was really the only problem. The room was very clean. The location was wonderful. Easy access to a lot of things. The free trolley is about a block and a half away. You can use that to go to a lot places like the Art Institute and Navy Pier. My biggest complaint was the room. It was very small especially for four people. The beds were shoved against the wall on one side so the person sleeping on that side of the bed had to crawl down to the end to get out. Not very comfortable. I could get claustrophobic if I had to spend much time there. The pillows were non existent. You couldn't really tell whether your head was on the pillow or the mattress, that's how thin they were. Also, the restaurant that is on the premises is very expensive. I expect that to a degree but their prices were outrageous. The cheapest dinner they had was $17.00. We ended up having two pieces of cheesecake and two cups of coffee and they bill was $21. There are a lot of places to eat around there. I wouldn't recommend their restaurant. Also, the convenience store across the street is really expensive. You would be better off stopping at Walgreen's which isn't that far away. They had a lot better prices.
Just got back from a great trip to the Windy City. Had an excellent stay at the Hotel Monaco. My room had a very comfy king sized bed,and a wonderful window seat from which I watched an awesome night time thunderstorm. I also enjoyed the cd stereo and the Aveda bath products. The location of the hotel couldn't have been better for my needs, very quiet at night yet only a few blocks to the Art Institute in one direction, and the great shopping along Michigan Avenue in the other direction. The hotel has a wonderful concierge and is a 4 block walk to the Blue Line train which goes all the way to O'Hare airport for only $1.50. I booked the room through the Kimpton group which has an 800 number (1-800-KIMPTON) and was offered the AMAZING "tickle-me-pink" rate of only $119/night, much less than I could find on any "discount" hotel website. I highly recommend this hotel for it's rooms, location and staff. Cannot reccomend room service though, I paid over $20 for an average tunafish sandwich (I ordered a chicken BLT). The front desk people seem a bit unfriendly and overworked but took care of a noise complaint within one minute, the same when my minibar key got stuck. There is an adequate American restaurant on site with sporadic hours, and a 24 hour convenience store is directly across the street. All in all, probably the BEST value for a stay in Chicago. HIGHLY RECOMMENDED!
My sister and I stayed one night with kids for the air and water show. After returning from a long day at the beach this room provided plenty of space and comfort for 2 adults and 3 kids. The kids had their own room and tv. The decor is contemporary and just plain kool. We had an awesome view of the Chicago River and Wrigley Building. I've lived here all my life and I still enjoy staying downtown. Lots of restaurants within walking distance. Lobby was small but comfy. Staff was great and bell person was very helpful (lots of bags and kids). Parking is very pricey but convenient with in-out option. Great location, great views. Check this out..
My husband won free tickets to see Buddy Guy in January, 2003 and we decided to make a weekend of it. Got an excellent price from Expedia - and the Hotel was wonderful! We got a jacuzzi suite - very interesting, bright modern decor -(the couch was a little stained); bed was top class; bathroom very nice; but the window boxes in the bedroom were exceptional!! You can sleep in them - overlooking the Chicago River - I really enjoyed just sitting in them and looking out at the snow. Staff was great - and I loved the goldfish! I could live in that suite...
TripAdvisor Reviews Hotel-Gasthaus Steiger Gräfenthal
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