How has this hotel rated in the past?
- Wheelchair accessibility
Photos of Hotel Milano
Historical Traveler Reviews Hotel Milano San Juan
My husband and 3 year old just returned from Puerto Rico. We stayed for nine nights at Hotel Milano and found it to be comfortable.
Location - you could not ask for more. It is in the heart of Old San Juan and close to shops, restaurants, sites, bus station etc. It is about 15-20 mins from the airport.
Room - We stayed in 201 which is in the rear. It had no view and only upper level windows. The room had a shower but not a bathtub. It was very clean, had a TV, mini-fridge and working AC.
Panorama Restaurant- First of all the view is Ok, certainly not panoramic! The breakfast was bread, cereal and small selection of fruit. No big deal. The coffee was very good. We ordered dinner from there two nights and boths nights the food was very, very good but avoid the dessert - very sweet. As our little child was not willing to eat in the restaurant the staff brought the food down for us for a small service charge.
Staff- the front desk staff seemed clueless sometimes but on the whole tried to be helpful. The waiters upstairs knew more about Old San Juan and culture etc.
Club - I heard music from the club on Friday and Saturday nights and it was muffled. Could be the location of the room.
I would stay there again but I would request a room with a bathtub. If you want to stay in Old San Juan and explore it then El Milano is fine.
Don't bother to stay here!
Had booked the Hotel Milano for 2 nights pre-cruise from online website. We arrived mid afternoon at the Milano, after a hot nerve racking taxi ride from the airport. Clerk behind the counter not the friendliest upon checking us in. We had booked a "Harbor View" room but were given a wonderful view of the building across the street.
Warning.....elevator does not stop evenly, you must step UP to get off it. It stops below the floor level. Called down to the front desk & voiced our complaint about our room not being what we had booked, he knew nothing about a "specific room", but would call the manager. Then, while waiting for his return call to us, I noticed that there was a stain on the corner of the bedspread I was sitting on. Apparently someone had sat on the bed naked and had left a "racing stripe" on it!
Also noted hair on sheets when I pulled back the covers. Went into the bathroom and pulled back the shower curtain to find a cute little cockroach in the tub! The desk clerk called soon after and said he could give us a nicer room on the 4th floor. He did come and take us to view the new room. It was bigger and appeared cleaner, but when confronted about the cockroach, he admitted that they "had a little problem" but tried to down play it. He did not feel that one little bug should deter our staying with them. Needless to say we called another hotel and boogied on out the Milano asap! Very over priced for a hovel.
The price quoted for our room was $125 a night. If you don't mind sharing a room with bugs and dirty linens, then this is the place for you!
Location is only asset.
The only reason to stay here is the location. If you want to be in the heart of Old San Juan, then this is your place. Found the desk staff to be distant and unfriendly. Stayed one night pre cruise, so had LOTS of luggage which we had to get to and from our room ourselves. The "breakfast" consisted of smashed white bread, some cold cereal and coffee. The restaurant was very pricey for dinner. There are better alternatives for the same or slightly more money.
Great Location - Clean and Comfortable Hotel
Great location in the center of Old Town San Juan. You can walk to everything in the area. Good restaurants are within a block of the hotel The hotel is small, clean, personnel are helpful and friendly. We stayed for two days - June 8 - 10, 2003 in a queen bed at the back of the hotel for $95 per night. Continental breakfast is included on the 4th floor restaurant.
We recently returned from a two week vacation in Puerto Rico, and we spent the last three days in Old San Juan at the Hotel Milano. The hotel's location is fantastic -- right in the middle of the Old San Juan historical sites and restaurant district. We found a spot to park our car on the street outside the hotel and just left it there for three days; we were able to easily walk everywhere in Old San Juan from the hotel. The rooms were clean, quiet and comfortable; they gave us a 10% discount for AAA. Unless you get a room facing the street there is absolutely no view, but we only used our rooms for sleeping anyway. The rooftop restaurant was very good, with a great view of San Juan Bay and the harbor. The free continental breakfast had plenty of variety. The hotel staff was helpful in giving us directions. We would definitely recommend the Hotel Milano to our friends.
Good old style hotel
good older hotel, reminded us of european style. was clean, but beware of private club next door. our second night a private party was in full swing until 5:00 am. music level was high enough to overwhelm any distance we had from club, so sleeping was difficult. when we spoke with front desk at 4:30 am they told us the party was winding down. too loud for us, moved two blocks to wyndam for about the same price. staff was apologetic and helpful.
Had a good time
Liked the web site for Hotel Milano and couldn't get great deals at priceline, so booked online. I think the Milano was built in mid-1800s. My queen room was in the back, so view was rather limited. Nice room, great bathroom. The staff left a bottle of water in my mini-fridge every day. The rooftop restaurant is on the fifth floor overlooking the harbor. Very relaxing to sit there drinking away the afternoon. The food was good, too, but there are several restaurants on the same block as the hotel so lots of variety. Free continental breakfast was okay, but only white bread (for toasting); very good coffee, though; plenty of fruit and cereal provided. My friend who stayed at the Wyndam was very impressed with the Milano. I would definitely stay there again. Good value, great staff.
An Ideal Location in Old San Juan
We really enjoyed our time in Old San Juan following a cruise, staying at Hotel Milano. We had large and well kept room; the hotel had a good restaurant, but was also close to excellent restaurants down the street, such as The Parrot Club and Dragonfly. We were near a casino, and the location was a good jumping off point for walking tours of Old San Juan. The hotel is moderately priced, has friendly and helpful staff, and, although not a luxury hotel, we recommend it highly.
Wonderful, Great People
We spent 4 nights of our honeymoon here. It is in the heart of Old San Juan so if you are not used to the city noise then forget it. Wonderful old building that has been completely redone. It has an elavator too. Get a room in the front for a great view of the street. The windows open and at night and if you get the 4th floor you can watch the cruise ships pass by. The view is limited but how much time will you spend in the room? The nice part is you walk out into the street and can go shopping, eating, drinking or walk along the shorelines or parks. Then you just walk a few blocks and you are to your room! The people in the hotel are great! The resturant on the roof has an outside seating area that is oh so romantic! The food is great too! Try the Chicken Breat over Fetuchinii. The meals will run you about $50.00 but it is the best eating we found in San Juan. And the staff of waiters and Cook will prepare your meal any way you like it!
The only thing is parking. These are narrow streets with parking on one side. We always found a spot within one block of the hotel but sometimes we had to drive around the block a few times.
If you are looking to spend a couple of days in Old San Juan this is the place to stay! The fort "El Morro" has a romatic beautiful walk around the outside walls. Lovers stroll hand in hand and sit on benches nearby talking softly. This made it for us, and your room is then just a short walk away. There are many bars and resturants where you can enjoy the "local" flavor nearby. I don't recommend more than 2 or 3 nights, unless you are really into shopping or the night life. Neither for us so we were ready to go after 3 days.
Hope this helps and you can email me with any questions!
Good location, clean, not too charming
Don't stay in rooms 204-304-404-etc.--they have no windows!
The included breakfast is very poor as well. But the location is good, the room was clean and comfortable enough, about like a business hotel.
TripAdvisor Reviews Hotel Milano San Juan
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