Hotel Metropole Bellagio
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TravelPod Member ReviewsHotel Metropole Bellagio
It is just lovely here overlooking the lake from our room (453) on the fourth floor.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Metropole Bellagio
Metropole Very Disappointing
My wife and I arrived at the Metropole in Bellagio in late September for a four night stay. We used AAA and they used Avanti to book accommodations for us for a two week anniversary trip to Italy. While our other accommodations in Rome and Venice were excellent, we found the Metropole to be shockingly poor. There were patches in the wall, un-patched holes, and an old, crimped-over pipe sticking out of the floor that someone could easily trip on during the night. We left after one night and moved to the Hotel du Lac, which is a far better hotel - a beautiful view of the lake, beautiful rooms, a roof-top terrace and very helpful staff. We learned from one village resident that the Metropole has not done anything to refurbish its rooms in the entire 25 years that this person has lived in Bellagio. Because we used AAA, our rooms were pre-paid and we were issued vouchers. We are still trying to get a refund for the three nights that we did not use.
In any event please advise your name and email address and the dates of your stay in order that we may investigate the matter further, the room you stayed in and the staff on duty at the time.
Finally, we would like to inform you that each year we carry out renovation and maintenance work to our hotel. In order to ensure there is no inconvenience to our Guests We carry out these renovations in Winter time when we CLOSE the hotel. These works are impossible to do in the Spring and Summer because luckily we are almost always fully booked.
Please do not hesitate to contact me Directly with the information I have requested above.
We arrived in the rain at 7pm, one day early. The staff was very accomodating and admitted us to our requested room with a view. That view from our balcony was breathtaking, even in the rain! The room was clean, although dated, and the cleaning staff was great. We enjoyed the daily breakfast in the dining room, but the only dinner we ate there was a disappontment compared to the other wonderful restaurants in town. Our six days in Bellagio was one of our best loved trips. We would go back any time and recommend it to others.
A Dream Vacation at this Location!
Along with another couple, my husband and I just had the perfect end to our 3 week vacation in Italy. We spent a little more and reserved two rooms with a terrace. The rooms were large and comfy;the personal helpful. Our very large terrace had the best view possible of the lake and the main street of Bellagio. We enjoyed the food and friendliness of the restaurant and staff. This is the second time we've stayed at the Metropole, and we look forward to staying here again soon!
You get what you pay for...
Well, I was pretty underwhelmed with The Metropole. I stayed here for the first 3 nights of my honeymoon, and will not be returning. Yes, it is quite cheap for the area, but in spite of its lovely, waterside location it has very little to recommend it. The rooms are small and tatty. The bathrooms are dirty and in disrepair - our bath taps didn't function at all. The mini-bar was impossible to open. The walls are paper thin so you can hear everything going on in all the rooms either side. And in spite of being on the waterfront, you are right by the ferry terminal, so all you hear are the diesel engines of ferries all day and night. And finally there are the beds. The Metropole's idea of a double bed, is two single divans pushed next to each other with a double sheet fitted. This is pretty poor, but when the single beds are both on wheels makes for a very uncomfortable night's sleep (and on my honeymoon!) where either my wife or I would wake up on the floor in between the two beds. I complained to the management about this ridiculous bed arrangement and asked to be moved to a room with a real double bed and was told that they didn't have any and I had to like it or lump it.
The only slight glimmer of hope was the bottle of spumante that they delivered on the first evening because it was our honeymoon. However, given they then failed to clear it away for the next 3 days, the gesture was kind of spoiled.
My advice would be to avoid it. The Hotel du Lac next door looked a lot nicer.
Not just faded and jaded, dirty too......
We booked this hotel online well in advance for mid-September 2004 as it was well reviewed. What a disappointment it was. Firstly we had asked for a first or second floor room with balcony. When we arrived they said they had not received the email (although they'd replied to it and I was able to let them see their reply). Eventually we were given a very small room on the second floor overlooking the road. The bedding was clean but the bathroom............well where do I start? The showerhead was filthy, the shower doors were black with muck and the floor required replacing. Having seen this we decided to cancel our dinner reservation as I was in doubt regarding the cleanliness of the kitchen. We paid 120 euros for this hotel and, after the Villa Erme at Lake Garda which was only 80 euros and wonderful, this hotel was a disgrace. We didn't let this place spoil our last night in Italy though and had a wonderfully romantic meal by the lake in the evening in another restaurant. Mind you, we found out from a local shopkeeper about the owner who has recently bought this place and also the Splendid Hotel and it appears he buys up properties and does not a scrap of maintenance then sells them on within a couple of years. Enough said!
Regarding the ownership and management of our hotel please be so kind as to advise us the name or shop of the person who informed you mistakingly that the owner has recently purchased another hotel in Bellagio and doesn't do any maintenance work. This information is completely unfounded and damaging to our good hotel name which leads us to suspect that you were the simply the innocent victim of a smear campaign against our hotel.
Finally, we would point out that our kitchen is spotless and our cuisine is very popular not only with our hotel guests but also local Bellagio and Italian residents. We await a reply at your earliest possible convenience and remain yours sincerely Hotel Metropole Bellagio
Just returned from a 7 day holiday at Bellagio, Lake Como. The lake was enchanting and peaceful, with beautiful views. The icing on the cake of our holiday was staying at Hotel Metropole. Right on the lakeside, the pink hotel was everything and more. The room was warm and comfortable, the food excellent and the hospitalitly brilliant, particularly from Franco the maitre d and the waiters. Nothing was too much trouble for the staff, and we were made to feel so welcome from beginning to end. I cannot recommend this hotel high enough.
Bellagio (or any town on Lake Como for that matter) is wonderful. And this hotel really made us feel like we weren't missing a thing. The lake at your window, the shops at your doorstep and a rooftop terrace to take it all in. It seemed that we were the only ones to know about the terrace; we were always alone up there! I recommend getting picnic supplies at the local shops and eating your meals on the table and chairs provided there. Talk about ambience. Can't wait to return...
Metropole makes Bellagio more special
I have just spent 5 days at the Metropole on Lake Como in Bellagio. Our room was very nice and perhaps the best one there. We were on first floor with a large terrace right on the lake. The view spectacular and watching the ferry come and go very entertaining. The hotel is very clean and the staff very accomodating. The breakfast quite pleasant especially with the cheerful greeting from Francisco. We loved Bellagio and the Metrople made it even more special.
Loved the Metropole Hotel in Bellagio
We have just returned from a week's holiday at the Hotel Metropole on Lake Como. The position of the hotel is absolutely ideal - right on the lakeside. Our accommodation on the third floor with a small balcony overlooking the ferry and the side of the lake was just right as the front balconies had the full sun all day and were too hot to use! Our room was large and very comfortable and kept beautifully clean and fresh. The food was excellent and the staff always friendly and efficient.
The only downside was the fact that you had to catch a ferry to get to Bellagio - although in our opinion it was by far the prettiest little resort on the lakeside - with shops and little cafes along the front. The shops were set up some steepish cobbled streets so perhaps not ideal for anyone not able to get around, but such a pretty place.
The perfect spot right on the lake.
I fell in love with Bellagio when I spent a week there with 7 other women two years ago.....so in love that two of us went back last September and now we are taking our two daughters with us this coming September! This last trip we changed to the Metropole because it is the only hotel right on the lake and we were absolutely delighted we did. Being lakeside at dinner, and able to drop bits of breadsticks to the swans and ducks treading water beneath, was a treat every night. The 3 course dinners were absolutely wonderful with helpful and friendly service and so were was the breakfast buffet. As a matter of fact, we managed to scarf down enough rolls, eggs, fruit, meat, cheese and juices to hold us until dinner with only 1 or 2 gelatos and cappuchino's in between! Our room was on the 4th floor corner overlooking the auto-ferry to the left and the magnificent lake in front so we could hear the light sounds of the town and water was always sparkling from our verandah where I would paint little water colors in the warm sun. All the other hotels are on the other side of the street and being right on the water was the best. Our room wasn't large but it was pretty and we had a huge lovely pink bath with a window over looking the shops below. The service was always excellent and friendly and I've already been in touch with them 3 times in the last week taking care of details and they reply instantly with everything requested and all the necessary information. Only thing the bartender didn't know how to do was make a martini but we gave him a quick lesson and will test him when we arrive! By the way, there is a beautiful roof deck with lounges and tables and chairs for getting a little sun, napping, reading or watching the sunset and it's just a few steps up from the 4th floor. As far as we are concerned this is the only hotel we would ever stay in because of the location and the wonderful service. I hope others will enjoy it as much as we did.
TripAdvisor Reviews Hotel Metropole Bellagio
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