Hotel Metro

Address: 411 East Mason Street, Milwaukee, Wisconsin, 53202, United States | 3 star hotel
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This 3 star hotel, located in the Juneau Town area of Milwaukee, is near Pabst Theater, Milwaukee Repertory Theater, City Hall, and Grain Exchange.
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    Historical Traveler Reviews Hotel Metro Milwaukee

    Very Nice-- Great Location


    Stayed 6/2 thru 6/5. Our package was a master suite with valet parking. Check in was very quick and painless. The hotel is non-descript on the outside, the inside is a nicely done "retro". The room was updated, very clean ( checked for grime based on a another review-- found none in our room) and large. We were greeted with fresh fruit, a bottle of champagne, and music playing in the cd player-- comes with a cd library. Did room service for breakfast and an after hours sandwich- all very good, quickly delivered, and reasonably priced ($7.00 for a Gouda and Ham sandwich panni bread, Kettle chips, cole slaw and a pickle) . It should be noted that this room came with a business center.. computer, fax, copier, all fully stocked with office supplies. Speaking of stocked... the mini bar had anything you can imagine.. and priced no differently than at the bar. ($3.50 for a bottle of beer $6.50 for a split of champagne) also carried a variety of personal sundries for men and women. The bar had coffe mugs (not the usual the small ones), wine glasses, flutes, and martini glasses--with shaker; ice close by. This is a nice touch.. no drinking from the same "water glass". The bathroom was awesome.. huge. The sleeping area was spacious and bed comfortable. Sitting area included a couch and chair with fireplace, off to the side a "dining" table seats four. We had a corner room so there was plenty light, select windows opened. We ate at the restuarant for breakfast one day.. very good. Their bar had a great variety and excellent service. They have a really cool-electic Zen floor, which has a hot tub, work-out room, massage room, roof-top garden for sunning , bar area, bistro stting, and there is a room that can be rented out for banquets--very nice looks like a living room. Off the lobby there is an outside courtyard adjasent to the bar/restuarant.

    The location.. Awesome-- located near some of the best restaurants, Art Museum, Riverwalk, night clubs.. etc.. We walked and took the free trolly all weekend. There is noise from the street, but the hotel is located right on the street! That was the only negative we found... and it did not bother us. What I did think was cheesy.. is that for $2xx a night.. there could have been a bellman to bring luggage to our room.

    Nice lobby, large rooms, some interesting style, great service, but a bit loud


    I stayed at the Metro for a long weekend. I decided on the Metro since it was only a few dollars more than the Milwaukee Hilton (my usual hotel in Milwaukee). Before booking the hotel I read the reviews on tripadvisor and was a little leery about staying there because I am a light sleeper and a couple of the reviews mentioned a noise issues with the hotel. I decided to try it out anyway, and came prepared with ear plugs.

    I think this hotel (at least on the weekends) is in a great location for those who want to be in an active area. There are several popular bars on right by the hotel including the hotel's bar (with outdoor seating in the summer)--- however this means that there are a lot of people hanging out and you can hear them from inside the hotel. If the sound of revelers is exciting to you, you may like it --- but if you, like me, go to bed early and get woken up by screaming, giggling, and an occasional revving car engine, you may want to consider a different hotel. However, if you don't think the sound will be an issue and you are looking to stay in a hotel that is not cookie cutter (Wyndham, Hyatt) you may like the Metro.

    One other thing that bothered me (but may not bother most people) is that their parking was valet only. It was $18 (not unreasonable) a day with in/out privileges. I decided not to use the parking service and was able to find parking on the street a few blocks away with little problem. I am not a fan of valet parking because I tend to leave things in my car and want to have easy access to my car.

    I don't agree at all with the hotel's marketing hype that this is one of the worlds great hotels... but it is a decent hotel.

    Not Great


    I recently stayed at the Hotel Metro and found it inadequate. I would not stay there again. The lobby and front desk were very nice, cozy, clean and comfortable. The rooms are structured so that there is a separate sitting area with a tv separated from the bedroom by a tall curved wall. There is also a tv in the bedroom. The bathroom was beautiful and very spacious and clean with a huge soaking tub and Aveda bath products. Linen and towels were also very clean. Unfortunately so many other parts of the room were grimy- lamps, desk, phone, remote controls, cupboards, everything just felt like it had caked on grime. It was as if the daily cleaning was done very well but they had no process for cleaning the harder to reach places more regularly. I wanted to wash my hands after touching many of the things in the room. The bed sunk in the middle like a hammock and the pillows were cheap and uncomfortable. I woke up with a very bad neckache. My room looked out on a parking garage and dumpsters. I requested a wake up call that I did not get and I also ordered breakfast which never arrived. When I called about the breakfast they were very rude. They had a chance to be friendly and admit their mistake but instead they were snotty and with my neck already aching and a day of meetings before me it was not appreciated. This hotel needs to institute a regular cleaning program and practice some common courtesy when they have made mistakes and then it would be a very fine place to stay. Lots of potential but it just didn't deliver.

    Very poor service, lacked cleanliness


    this is a want to be classy hotel

    not enough staff

    staff was over streched

    i was told my room servicer order was cold because it sat in the parking garage to long?

    lack of attention in the dining room

    poor management

    i will not recomend this hotel. it is all a facade

    State of the art rooms


    This sophisticated boutique hotel had ultra modern baths I would have quickly transferred to my home. The room was extremely spacious with a lovey sitting area with its own TV. Breakfast downstairs was delicious and not overly expensive for hotel dining. The location is ideal for getting to the new art museum and downtown restuarants.

    Great Hotel With Terrific General Manager


    We stayed at the Hotel Metro over Summerfest 2005. In spite of the popularity of Summerfest, we never felt we were crowded or did not get the attention we wanted. We had a lovely two room interior suite overlooking the courtyard. Was sort of quirky, as the interior bedrood had two holes punched throught the wall for light, so privacy was lacking.

    Of more important note, I had some very unique requests of the staff and especially the General Manager Denise. Thought they were unable to satisfy my unusual request, she was charming, very helpfull, extremely professional and wonderful to work with. It was great to see how she jumped into the situation and tryed to be of assistance.

    In short, I would recommend the Hotel Metro and believe it would serve any business or vacation travelor well.

    A very nice distinctive hotel


    Had a business trip to Milwaukee, and all the regular hotels were booked. Found this hotel, and in intrigued me. The hotel more expensive than the Hyatts and Hiltons, but it makes up for it with class. The rooms are made up in an art-deco style, with an interesting divider that almost makes the room like a jr. suite. The bathrooms are in excellent condition with marble, and separate tub and shower. A pleasure to stay when you want something a little more than the run of the mill hotel room.

    Loved the Metro


    From the moment we pulled in front of the Metro we were treated with class and began to enjoy our stay. The staff was VERY helpful and respectful, the rooms clean and well-kept. Beautiful high-quality finishes made us feel even more comfortable and special. No cookie-cutter hotel here... this is worth every penny. I'll stay again and again!

    Sleepless in milwaukee


    Stayed on a saturday night. room was very nice with a whirlpool and fireplace. Surprised to find earplugs on pillow, aggravated at having to use them. Hotel is in downtown area and was very peaceful at check in and after dinner. However, from 11p.m until after 3a.m patrons of the area clubs and bars were in the streets screaming , yelling, slamming car doors, screeching tires and generally doing their best to replicate the cacophony of pearl harbor. once the streets died down in the wee hours the t.v. volume in the adjoining room was raised to excessive levels. A call to the front desk was unfruitful and i resorted to banging on the walls and doors to attempt to gain a few hours sleep. At thje very least hotel personnel should have provided more forewarning than a pair of ear plugs.

    Art Deco & Pet Friendly


    Hotel is in the midst of busy city area, close to the famous Watts Tea Room. You can go there for afternoon tea served with all the goodies, by reservation. Room included CD player, the bathroom was large but the tile floor was very cold in the winter and the heating unit wasn't working real well. We were offered a different room but had to get to a play and didn't have time to fool around with moving. The staff filled our every request.We travel with a Chihuahua, which was fine with the hotel. but there is very little grass in the area to walk a dog. After the play, we enjoyed a late snack of quesadillas in the restaurant , followed by dessert and a selection of bulk tea. The wait staff was great, too.

    TripAdvisor Reviews Hotel Metro Milwaukee

    4.00 of 5 stars Excellent

    Travel Blogs from Milwaukee

    Packing up to go

    A travel blog entry by adelipenguin on Sep 26, 2015

    ... of time. Gave up car. Had not managed to find a garage to get fuel as we were supposed to give it back full. However man there let us off and en took us to terminus outside where we needed to be. Gave him a generous tip. Another man took pity on us inside and took our cases off us put em on a trolley. Put our passports through Machine and printed our boarding passes although we had already done that in the hotel. He was very ...

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    A travel blog entry by baughb on Jul 09, 2015

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    A travel blog entry by staceelg on Mar 13, 2014

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