Very Nice-- Great Location

Stayed 6/2 thru 6/5. Our package was a master suite with valet parking. Check in was very quick and painless. The hotel is non-descript on the outside, the inside is a nicely done "retro". The room was updated, very clean ( checked for grime based on a another review-- found none in our room) and large. We were greeted with fresh fruit, a bottle of champagne, and music playing in the cd player-- comes with a cd library. Did room service for breakfast and an after hours sandwich- all very good, quickly delivered, and reasonably priced ($7.00 for a Gouda and Ham sandwich panni bread, Kettle chips, cole slaw and a pickle) . It should be noted that this room came with a business center.. computer, fax, copier, all fully stocked with office supplies. Speaking of stocked... the mini bar had anything you can imagine.. and priced no differently than at the bar. ($3.50 for a bottle of beer $6.50 for a split of champagne) also carried a variety of personal sundries for men and women. The bar had coffe mugs (not the usual the small ones), wine glasses, flutes, and martini glasses--with shaker; ice close by. This is a nice touch.. no drinking from the same "water glass". The bathroom was awesome.. huge. The sleeping area was spacious and bed comfortable. Sitting area included a couch and chair with fireplace, off to the side a "dining" table seats four. We had a corner room so there was plenty light, select windows opened. We ate at the restuarant for breakfast one day.. very good. Their bar had a great variety and excellent service. They have a really cool-electic Zen floor, which has a hot tub, work-out room, massage room, roof-top garden for sunning , bar area, bistro stting, and there is a room that can be rented out for banquets--very nice looks like a living room. Off the lobby there is an outside courtyard adjasent to the bar/restuarant.

Nice lobby, large rooms, some interesting style, great service, but a bit loud

I stayed at the Metro for a long weekend. I decided on the Metro since it was only a few dollars more than the Milwaukee Hilton (my usual hotel in Milwaukee). Before booking the hotel I read the reviews on tripadvisor and was a little leery about staying there because I am a light sleeper and a couple of the reviews mentioned a noise issues with the hotel. I decided to try it out anyway, and came prepared with ear plugs.

Not Great

I recently stayed at the Hotel Metro and found it inadequate. I would not stay there again. The lobby and front desk were very nice, cozy, clean and comfortable. The rooms are structured so that there is a separate sitting area with a tv separated from the bedroom by a tall curved wall. There is also a tv in the bedroom. The bathroom was beautiful and very spacious and clean with a huge soaking tub and Aveda bath products. Linen and towels were also very clean. Unfortunately so many other parts of the room were grimy- lamps, desk, phone, remote controls, cupboards, everything just felt like it had caked on grime. It was as if the daily cleaning was done very well but they had no process for cleaning the harder to reach places more regularly. I wanted to wash my hands after touching many of the things in the room. The bed sunk in the middle like a hammock and the pillows were cheap and uncomfortable. I woke up with a very bad neckache. My room looked out on a parking garage and dumpsters. I requested a wake up call that I did not get and I also ordered breakfast which never arrived. When I called about the breakfast they were very rude. They had a chance to be friendly and admit their mistake but instead they were snotty and with my neck already aching and a day of meetings before me it was not appreciated. This hotel needs to institute a regular cleaning program and practice some common courtesy when they have made mistakes and then it would be a very fine place to stay. Lots of potential but it just didn't deliver.

Very poor service, lacked cleanliness

this is a want to be classy hotel

not enough staff

staff was over streched

i was told my room servicer order was cold because it sat in the parking garage to long?

lack of attention in the dining room

poor management

i will not recomend this hotel. it is all a facade

State of the art rooms

This sophisticated boutique hotel had ultra modern baths I would have quickly transferred to my home. The room was extremely spacious with a lovey sitting area with its own TV. Breakfast downstairs was delicious and not overly expensive for hotel dining. The location is ideal for getting to the new art museum and downtown restuarants.

Great Hotel With Terrific General Manager

We stayed at the Hotel Metro over Summerfest 2005. In spite of the popularity of Summerfest, we never felt we were crowded or did not get the attention we wanted. We had a lovely two room interior suite overlooking the courtyard. Was sort of quirky, as the interior bedrood had two holes punched throught the wall for light, so privacy was lacking.

A very nice distinctive hotel

Had a business trip to Milwaukee, and all the regular hotels were booked. Found this hotel, and in intrigued me. The hotel more expensive than the Hyatts and Hiltons, but it makes up for it with class. The rooms are made up in an art-deco style, with an interesting divider that almost makes the room like a jr. suite. The bathrooms are in excellent condition with marble, and separate tub and shower. A pleasure to stay when you want something a little more than the run of the mill hotel room.

Loved the Metro

From the moment we pulled in front of the Metro we were treated with class and began to enjoy our stay. The staff was VERY helpful and respectful, the rooms clean and well-kept. Beautiful high-quality finishes made us feel even more comfortable and special. No cookie-cutter hotel here... this is worth every penny. I'll stay again and again!

Sleepless in milwaukee

Stayed on a saturday night. room was very nice with a whirlpool and fireplace. Surprised to find earplugs on pillow, aggravated at having to use them. Hotel is in downtown area and was very peaceful at check in and after dinner. However, from 11p.m until after 3a.m patrons of the area clubs and bars were in the streets screaming , yelling, slamming car doors, screeching tires and generally doing their best to replicate the cacophony of pearl harbor. once the streets died down in the wee hours the t.v. volume in the adjoining room was raised to excessive levels. A call to the front desk was unfruitful and i resorted to banging on the walls and doors to attempt to gain a few hours sleep. At thje very least hotel personnel should have provided more forewarning than a pair of ear plugs.

Art Deco & Pet Friendly

Hotel is in the midst of busy city area, close to the famous Watts Tea Room. You can go there for afternoon tea served with all the goodies, by reservation. Room included CD player, the bathroom was large but the tile floor was very cold in the winter and the heating unit wasn't working real well. We were offered a different room but had to get to a play and didn't have time to fool around with moving. The staff filled our every request.We travel with a Chihuahua, which was fine with the hotel. but there is very little grass in the area to walk a dog. After the play, we enjoyed a late snack of quesadillas in the restaurant , followed by dessert and a selection of bulk tea. The wait staff was great, too.