Manoir de L'Esplanade
How has this hotel rated in the past?
Historical Traveler Reviews Manoir de L'Esplanade Quebec City
Séjour très agréable, je conseille vivement cet hôtel
Je suis allé au Manoir de l'Esplanade, à Québec, du 16 au 20 juillet. La situation de l'hôtel est excellente, au sein des remparts de la ville, très proche de tous les sites. Les réceptionnistes étaient tous très serviables et polis. Le petit déjeuner était délicieux ! Je suis ravi d'avoir choisi cet hôtel pour mon séjour. Le seul petit bémol était la climatisation, trop froide à mon goût. Mis à part ça, cet hôtel est tout simplement formidable ! Chaudement recommandé.
Nice hotel, good location
Found this hotel based in part on other reviews on this website. Our room was very comfortable (the kids wanted to take the pillows home with them) with two beds and a small TV. The rate included breakfast and the hotel gives a discount on parking in a garage. The staff was very friendly and helpful. The location is great - right near everything without being noisy. From our window, we could see the Chateau Frontenac, which is lit up at night. Good value in a city than can be very expensive!
Lovely Stay, a hotel I would highly recommend
I stayed in Manoir de L'Esplanade, Quebec City from 16th - 20th July. The hotel's location is very good, just inside the city wall, very close to all attractions. The receptionists were all very helpful and polite. Breakfast was delightful!
I am very happy that I have chosen this hotel for my stay. The only minor drawback is that I found the air conditioning was slightly too cold for me. Other than that, this hotel is absolutely fantastic! Highly recommended.
A Hidden Gem Worth Finding
My wife and I had the good fortune to find the Manoir de L'Esplanade quite by accident during our honeymoon in 2002. In planning our itinerary we purposely decided to allow fate to play a hand in our hotel selection by not reserving a hotel for two days between our stay at the Chateau Frontenace (on the night of our arrival) and three nights at the end of the week at the Dominion 1912. The tourist service agency assisted us in making reservations in this delightful inn. The hotel is beautifully located near the gates to the city with a view of the parliament. Our room on the lower level had a bay window overlooking the park across the street and was one of the cleanest hotel rooms we'd ever stayed in anywhere. The room was large, yet cozy, with built-in bookcases, a comfortable bed, a decorative fireplace, and a window seat in the bay window. The location was convenient to evening walks in the old city and daytime walks to the Plains of Abraham. It was a delightful place and quite a bargain. If we ever get back to Quebec City, the Manoir will be included in our itinerary--not the Chateau.
Nice hotel and a great value!
Just got back from a 4 night stay here and had a wonderful experience. The owners are really nice and the place is immaculate. You can't beat the location and price! I would definitely go back.
A very nice and cute hotel. Well locate, very clean. Very good value for the price. I'll go back to this hotel
I don't understand the negative review. Went there for a few years and had some of the best service anywhere in the world (yep, I mean it!) Kind, friendly, very clean, always trying to please.
It's not a Hilton, but like the Churchil in Bayeux, if you have ever been there.
Great location, and pretty cute and cozy rooms
The place was in the best location. Right in front of the Parliament, between a great club Chez Dagobert and the famous Chateau Frontenac.
The rooms were really cute and cozy too (very European like). Though the only drawback was that it was a bit cold in the room (from the side that is onlooking onto the Parliament, where there is an open area, so it gets windy, and cools down the room a bit). Though the owner provided an external heater which helped a lot. I'd say it was definately a great experience and I recommend it. I would definately stay there again when I go back to visit Quebec.
We had a terrible experience in the Manoir de L'Esplanade in Quebec City. It had bad facilities and was freezing when we visited in December. The Hotel owner never put the heat up to an adequate level, despite being asked several times. Then, worst of all, we discovered at our next credit card statement that the Hotel took money from our credit card without authorisation. When challenged on this matter, the Hotel accused us of stealing things from the Hotel to justify the unauthorised transaction. It goes without saying that we stole nothing.
The whole experience was awful. Stay well away from this place.
The couple who wrote this comment stayed in our hotel during the Christmas time of 2003. As they complained that the room is cool at the 1st day, we added a fancy portable electric heater (a new one) in their room, because other customers found the central heat confortable for them. Then the couple found the room confortalbe and asked to extend their stay for 2 additionnal nights. Immediatly after they left, our maid went to make the room. She phoned to me at the front desk reporting the lost of the portable heater. I went immediatly to the room looking for it. As these people left the hotel quickly, we cannot report our complain. We wrote twice to them to report the lost of the portable heater. They never return us this item.
I would like to know why they extended 2 more nights if their stay was terrible ?
They wrote "the hotel accused us of stealing thuings...". Why they did not mention «the heater» instead of « things» that the hotel accused them of stealing while they known we claim the heater?
We own and operate ourself this hotel since 1981, (for 25 years) and our values are: Integrity, Excellence and Quality of services.
Please, publish my response as long as the comment entitle «Terrible experience» is published.
Thank you very much.
The hotel owner
TripAdvisor Reviews Manoir de L'Esplanade Quebec City
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