Hotel Majestic Roma
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Historical Traveler Reviews Hotel Majestic Roma Rome
Would not recommend it
I would not recommend this hotel...especially for the price. The hotel is in need for a real update. The paint and wallpaper are peeling off the walls and it feels like it is in need of a real scrub. I definitely agree with the other reviewers that the beds are extremely uncomfortable. Also, we never had hot water in the shower. We checked into another hotel after the first day. There are much better hotels in Rome at this price range.
Cant' wait to return
We spent three nights in October at the Majestic Roma. The room was very large and exquisitely furnished, including pure linen bedding. The service staff was exceptionally accommodating and always happy to assist with inquiries and reservations. When informed that my husband was having his birthday on one of the days, they surprised us with a bottle of champagne waiting for us in our room. The location of the hotel is ideal - right on the Via Veneto. We cannot wait until our next visit.
Overall pretty nice
Overall, the hotel was nice. The room was pretty large and nice and clean. I agree with the other reviews about the bed--it was really uncomfortable. The staff was fine, though not overly friendly, especially the concierge. He was competent, just not very friendly. The doormen were very nice.
The location is fine--a short walk to the Spanish Steps. If I visit Rome again, I would rather stay in the Piazza Navona area.
Hotel Majestic, what can I say. It could use some updating, and I agree with the other review, the beds are very uncomfortable, however, the staff took very good care of me.
I arrived in Rome several hours late to begin with, but when I presented myself to the consierge, telling him that I was in his hands, he took charge. He arranged for a driver the first day and a personal guide to Vatican City the next. I saw Rome in a day in a luxury car. I couldn't ask for better service.
The restaurant staff were just as good. I requested the chef prepare a special pasta and he did immediately.
I would stay there again, but would be more insistant about my comfort level, ie: the bed.
I stayed here in early June 2004, and I must say that i will be going back. The service was top notch, i got upgraded to a triple deluxe room without even asking for anything, and the room was nothing short of perfect: 2 big windows with nice views, huge marble bathroom with jaccuzzi etc etc...
The other great thing about the Majestic is the location - Via Veneto is ideal for shopping and sight-seeing (spanish steps 5 minute walk). Breakfast was good too!
A Real Gem
We just returned from 4 nights at this wonderful hotel. The rooms are large with a great view of the Via Veneto and the city. The room was very quiet despite being on a very busy street. The hotel staff were really helpful. We had a perfect stay in this romantic hotel.
Fabulous stay at wonderful hotel
My partner and I have just returned from our secong stay within a year at the Hotel Majestic. As per our first visit all the staff were incredbily helpful and friendly, it really is our home from home. The location is sublime ( Spanish Steps a 5 minute walk away ).We are already planning our next return trip.
This hotel: 'A cold shower'
Stayed in this hotel in November 2003. The rooms look nice, however the mattresses are as hard as rock. We informed at the reception if they were soft(er) mattresses, but we never got any answer. In addition, there was no hot water for 1.5 day on two floors, as the boiler broke down. The staff was arrogant and called the repairman the next morning only after several complaints. There were no apologies made, no compensation. They even charged the phone call to the concierge, as there was no one at the reception (22.00) to answer the phone. Our booking agent is now dealing with our complaints, but Majestic has not responded to any of their e-mails or phone calls. So this confirms the arrogant attitude.
Stayed her last november as part Paris and Italy Trip. I booked through
Leading Hotels of The World and got a good deal with ammenities. Once I
arrived I was shown to the room. Once in the room there was bottle of
champagne and truffles welcoming me to the Majestic. The Concierge was
helpful in giving directions on how to get around and booking me a
tour. The location was nice--righ on Via Venetto.
My most memorable experince was on the day that I left. As I was walking back from shopping in the morning the manager ask how everything was--In passing I said good but i was dissaponted the local bookstores was closed till after I had to leave. I was looking forward to buying my nieces some Harry Potter Shirts written in Italian. The manger dissapeared and came back a few moments later and informed he that he had just called the owner and that they would open the bookstore so that I can get the shirts.
Go someplace else
By far the worst hotel experience I have had in a long time, I am just glad that the concierge(s) only made matters worse. Our room had a bed with a valley in it, stained carpeting and 6-8 flies zipping around my head. We mentioned the state of the room to the concierge and he said that he would put a board under our bed since all of the rooms were currently booked. Funny thing when I came back from dinner @ 11pm, there were still thirty to forty keys at the front desk indicating open rooms. Needless to say we came back to complain about the state of the room and were again refused, we checked out of the hotel immediately after the night concierge lowered his voice to an acceptable tone. Of course they refused to refund me for the 3 additional days I was supposed to be at the hotel, but they did say they would send me a letter indicating that I was unhappy with the room which I could give to my travel agent. That was over a month ago and I am sure I will not see it soon. For the money, there are better hotels in the same area, any of which is better than the hotel majestic.
TripAdvisor Reviews Hotel Majestic Roma Rome
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