Great Room, Great Staff, Great Location

We just returned from a trip to Italy for a couple weeks in March 2004.

With the unbelievably low price we got for our room at the Madison Hotel, my husband and I didn't expect much. But, not only was it only a block and half from the central train station, it was a gem all on its own! The lobby was spacious and well-appointed. The staff on every shift were gracious, helpful, and professional. Our room was one of the largest we have ever had in Italy (we go every year). The bed was comfortable (and we are both over 6 feet tall). The bathroom was spacious, spotless, and recently remodeled. There was plenty of room to hang all our clothes, and places to keep suitcases accessible, but out of our way. We have a tendency to use different hotels every time we visit Milan so we can connect with the different neighborhoods.

However, we will be returning to the Madison Hotel next time. It was a fantastic experience.

The worst hotel

we have ever been. We stayed there for three nights because we had to.

* Staff very unpleasant, almost despising

* No mini-bar as written on the webpage

* No laundry possible for us (thought this was written on the webpage)

* Very expensive

* During the breakfast you may be charged for eating things not included in the bed and breakfast

formula

* TV with just a few channels and of poor quality

Nothing more of an average 2 stars hotel for the price of a four stars.