Hotel Luna Convento
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TravelPod Member ReviewsBEST WESTERN PREMIER The Lodge on Lake Detroit Detroit Lakes
The staff so far, can't do enough for you, the place has so much character...it's high standard all the, totally would recommend to everyone
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews BEST WESTERN PREMIER The Lodge on Lake Detroit Detroit Lakes
Stayed here for 4 nights at the end of our 2-wk honeymoon in Italy. I am glad to see others have had a good experience here, but must share my disappointment and dismay about this hotel. Got there around 5pm.
Room wasn't ready and should have been. They were just "finishing cleaning." What they didn't mention is that our room had a MAJOR ant infestation. They were exterminating, not cleaning. Ok, fine. Nobody mentioned this, so we get back from a late dinner that evening to find a MOUND of ants on the bathroom floor and trailing throughout our entire room. Called front desk. Nowhere to move us, no apology, call back in AM and we'll see etc...Spoke to mgr next day. He reluctantly said he'll see what he can do, but would not take any action yet. By now, ants were literally crawling in our suitcases,clothes, and BED.
There was no way to avoid this. I told the housekeeper who was in the hallway and she said she thought they got them all before we checked in and informed me the former occupants had dropped crumbs everywhere.
THEY KNEW AND STILL LET US STAY IN THERE! Finally (after 2 nights) they "upgrade" us to a "suite" (mgr actually said, "there will be no extra charge." Thanks, moron). It was filthy and awful and smelled like raw sewage. We were sooo disgusted. I told mgr he should compensate us somehow and he was totally belligerent and said,"What would you like me to do?? It's nature!" I said he could at least buy us a drink. So he did. He bought us (collectively) ONE GLASS OF CHEAP WHITE WINE. We are not the complaining type and can go with the flow while traveling, but this was by far the worst treatment I have ever gotten at a hotel. It was not cheap at over $250/night. I would stay at The Santa Caterina if I ever go back to Amalfi which is a much better hotel all around. On a positive note, Azurro Grotto restaurant (on the water a little past shops but walking distance from hotel) was fabulous in every way.
Honestly, the finest hotel at which my wife and I have ever stayed! The staff at the hotel desk, especially Andrea, were incredibly helpful and friendly; Pepe, the pool assistant was helpful and patient with my struggling Italian; Mario, the "director" of the restaurant, was a true gentleman and artist; the food (thanks to the fabulous chef) is fabulous, and the staff, especially Marcello, are courteous and eager to please. The views are unbelievable, the pool is glorious, the friendly and pleasant town is only a brief walk away, and Ravello, Capri, Positano, etc., are easily accessed. We stayed there four nights last June and have decided to spend another five nights there this June for our twentieth anniversay! This time we will bring our two sons!
Simply the best
We stayed at the Luna Convento in August and it was fantastic. We stayed in a suite with painted ceilings and a terrace and a balcony overlooking the sea. The food was everything you would expect and the staff were very helpful, especially the pool man. It was very restful and the inner courtyard was superb. We are going back again in May for two weeks and the only thing that is off putting is the drive from the airport if your a bad traveller take tablets.
My husband and I recently stayed there for four nights. We loved the hotel. We had asked for an upgraded room and had extra space. The balcony and the view were splendid. The room was very clean and sunny.
The housekeeping staff were extra helpful, specially when I needed some clothes ironed. (Irons are not allowed in Italy hotel rooms). The only negative was the walk from the hotel to the city. It took about 5 to ten minutes on a very dangerous road. There was no side walk and the road is narrow with lots of turns. The pool is also across the street and you'll have to cross the high traffic street at a sharp turn. The restaurant had a great menu, somewhat over priced.
Excellent food ; highly recommend room #19
FOOD: Good restaurants in Amalfi but found the hotel one to be the best place for dinner. No other restaurant offeres the excellent view of Amalfi either. Would recommend eating on the balcony.ROOM #19: This room is located one floor up from the restaurant so has the same brilliant view back towards Amalfi. The real beauty of the room was the large terrace. It was larger than any others we could see at the hotel and comfortably fits a 4 person dining table + 2 deck chairs. Great place to eat, catch rays and chill out. Bathroom also has a geat window which faces out towards the town. Heard some people put in the rooms on the lower floors complaining about the noise from the road so wd ask for a room above the restaurant at least.POOL AREA: Fine but struggles to catch the afternoon sun and can get a bit crowded.FYI WINDSURFING: Not well known but Duoglie beach (5min water taxi from Amalfi) has a good windsurfing rental outfit (*******; only one we could find). Very cosy beach which you can see from the hotel which was only occupied by Italian families.
A great hotel
We recently stayed at this hotel for 4 nights and I must stay it was an excellent visit. The room was just a slight bit dated , but boasted 12 foot ceilings, large windows and a very nice balcony overlooking the ocean. The hotel was very clean and the staff were just great. This is the reason I would recommend anyone to stay here. From the door man Alberto, to Geovanni at the front desk. Mario, head of the restaurant, which was great every night, was a gracious gentleman. And we could not forget Pepe at the pool who was eager to help and who always had a smile. They really made us feel at home in a short time, making our stay so special. I think this is the reason I would recommend this hotel. Besides and awesome courtyard, great food, and very short distance to the center of town, the staff is what made our stay. We have spent close to six weeks in Italy and we have to say this hotel treated us the best of any.
My mother went to school as a child here
The rooms were spacious very clean and comfortable....then came the food!!!!!!!!It was the best in all of our 15 days from venice to florence to rome to amalfi.the meals were unbeleivable,from the appetizer to the main course...topped off with desserts to exciteany palate.!!Were going back theend of this year. MIKE,JOANNE,AMY,GINA AND JOSH ROMANO
Like at Home
Everytime I think in a magician place I see the Hotel Luna Convento at the top of the Amalfi enter from the south Coast.
When I was young, my family and I went to Amalfi and I knew the power of the sea and the singing of the dolphins down by my windows; everytime I want a mix of peace and activities I go there.
Often, early morning I spend my time having a walk leaving the historical palace on the back, I go to the oldest part of the top of the city. Sometimes I have large walking to Ravello, and to the top of the mountain by the "Sentiero degli Dei". Then I go at the pool and from it I can go to have a bath in the blue sea, at the feet of the marvellous Torre Saracena. One time I went there in winter too, and I enjoyed and painted a spectacular sea storm from my room at the warm of the chimney. The extraordinarily fine hospitality of Barbaro's Family and their Workers, the best Food, the Historical Ambience, the Harmony and the Elegance of the building let my body and soul be restored as in my private home.
Everytime you go to Amalfi, please search for me; my soul still live there.
Loved the Hotel Luna Convento
We spent our honeymoon in late Sept. - early Oct. 1999 at the Luna Convento in Amalfi. It was heavenly. We wanted somewhere with a great view, right on the water, and it is in an excellent location in Amalfi. You are close to town square and have a fantastic vista on the sea. Breakfast and dinner were included and at first we were wary of eating at the hotel every night, but we would go out somewhere (Positano, Ravello) for lunch and then for dinner sit out on the terrace under the stars looking at the sea, and the food was wonderful, with great variety, so we did not get tired of it. The rooms are simple but have everything you need, and the building is tranquil and beautiful. We had a wonderful stay here, enjoyed the pool and swimming in the sea and would love to return.
We enjoyed our two days at the hotel but were confused by rooms and prices, we feel we paid too much for a room that was not as good as other rooms for a lesser price. Our bill was also wrong, "a computer problem." We would go back.
TripAdvisor Reviews BEST WESTERN PREMIER The Lodge on Lake Detroit Detroit Lakes
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