Hotel Lucia

400 SW Broadway, Portland, Oregon, 97205, United States | 4 star hotel
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Location

This 4 star hotel, located in the Neighbors West - Northwest area of Portland, is near Living Room Theater, Tugboat Brewpub, Oregon Wines on Broadway, and O'Bryant Square Fountain.
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    Historical Traveler Reviews Hotel Lucia Portland

    Terrible experience

    from

    The air conditioning not only doesn't work - but either does Engineering. I have asked 5 times in the past two days to have someone come look at the A/C in my room, and I have heard "Engineering leaves at 6PM" (and this is a full-service hotel???); "It's hot outside" and "Oh, the A/C on the 9th floor doesn't work"... not only that, the front desk hangs up on you... voice mail doesn't work, and they lost packages that were shipped to me for two day. This hotel is more like a youth hostel than the "outique" they pretend to be. Choose wisely and choose another hotel.

    The Hotel Lucia is Perfect

    from

    We stayed at the Hotel Lucia for two nights in July. Our corner room was wonderful. The decor was stylish - modern Italian, we had two bathrooms - again very modern with rather funky sinks and taps. The king size bed was sooooo comfortable ... we didn't want to get up in the morning!! Great linens and comfy pillows, too! The hotel staff was very accomodating - made excellent recommendations for restaurants and bars. We will definitely stay here again!

    Excellent

    from

    What a fabulous place...the beds are so comfortable..and the staff extremely pleasant and helpful. Love coming into my room, with nice music playing..made me feel right at home! The only downside is the room service menu is a bit limited. Other than that, totally recommend the hotel. I will be back....

    Would definitely stay again

    from

    Very experienced traveller here, but first time to Portland. While my room was small, the rate I paid was also small. Stylish, nicely decorated, quite clean ... and the bed was awesome!

    My only real gripe was that the wireless networking did not work well while I was there, but even then the desk staff was quite helpful and removed the charges from my bill instantly. Would definitely stay there again!

    We'd stay at the Lucia again!

    from

    From the previous review we were skeptical about staying at the Hotel Lucia. I emailed the General Mgr and was impressed that he called me right away. This showed me that the Lucia staff stood behind their hotel and what it offers to guests. We had a fabulous stay there and would definitely stay there again. I have no idea why the previous reviewer thought the linens smelled musty...they were just fine - the beds were really comfortable. As for the street noise...this seems like something beyond the hotel's control. The location is very central to many attractions so obviously there will be occasional cars in the streets below. What should matter is the service and accommodations -- Hotel Lucia definitely surpassed my expectations. If you're thinking of going to Portland, definitely check out the Lucia.

    I must say I'm a fan of Hotel Lucia.

    from

    After staying at the Doubletree and being completely dissatisfied, I needed a change. I was tired of the cookie cutter type Hotels, so I searched online and decided to stay at the Hotel Lucia. I was not disappointed.Inside the Hotel you can expect a very professional and friendly staff. From the chic attire and headsets they wear to the free green apples in the lobby. These people work hard and get the job done.During the day you will hear jazz in the lobby, and at night you will hear house. It's definitely a trendy LA / New York kind of hotel. And don't forget to dine at the Hotel Restaurant "Typhoon". It's one of the best Thai restaurants I've ever eaten at.Some people feel the rooms are too small. Though they are smaller than most hotels, what they lack in size they make up for in style and comfort. Whoever designed the rooms did an excellent job as they are well decorated. The beds are the most comfortable I have ever slept on and I have actually ordered one for my home.I have stayed there three times for multiple days and have had the opportunity to try other hotels, but passed. Why mess with a good thing?Stay there. You won't be disappointed.

    Our worst hotel experience Ever!

    from

    My husband & I are seasoned travelers who frequent Portland. Hotel Lucia is the WORST hotel experience for us, EVER. The Lucia service is slow and rude. They assigned us a smoking room, after we pleaded with them to clean the non-smoking room for us. If you do not smoke, this is your worst nightmare! The rooms are TINY and cramped. The walls are thin, YOU WILL HEAR EVERY DISGUSTING NOISE FROM ADJACENT ROOMS. You will be kept up all night from endless noise of toilet flushing and sexual activities from your neighbors. Your bonus is the constant street noise (the hotel is on the busiest street in the city). The linens smelled musty and the water pressure low. Please save yourself money & misery. Stay at the Paramount or Westin, much more dependable and CHEAPER choices for huge rooms, great service, restful nights (look on hotwire or expedia).

    Great Hotel!

    from

    Found the Hotel Lucia on line. I was not prepared for how nice it was. There are original photographs and artworks throughout. The furniture and fixtures are far above average both in terms of condition and style. This is not a hotel room that features a bedspread that fights with a painting that hates the curtains that clash with the carpet. Everything coordinates. You might think that is not such a feat, but I have yet to see this much taste anywhere else I've stayed. The staff was helpful without being clingy. They were knowlegable about the surrounding area. The Thai Restaurant in the lobby was outstanding. Make a reservation, though, or be prepared to eat LATE. The thing that really got me was the pillow menu. The night before, after a bad night sleep on a too plump pillow, I was whining to my girlfriend about hotel pillows in general. When we checked into the Lucia, we had a pillow menu so we could choose just the size and firmness of pillow we wanted.

    Great new Portland hotel

    from

    I live in Seattle and visit Portland a couple times/month. After years of staying at Doubletree Hotels, I've made a permanent switch to Hotel Lucia. It's my new favorite!

    Get a room with a king size bed. They're super comfortable and piled high with luxurious linens. The furnishings and decorations are perfect examples of high quality, understated elegance. My husband and I even tried to find out where we could buy them for our own house. Turns out they were all custom made. The deluxe rooms are a little small and cozy, but since it's just two of us, it was perfect. I just booked a superior room for an upcoming visit and they say it's about 80 sf bigger.

    The location is right in the heart of downtown Portland, which is very walker-friendly with quick access to shopping and restaurants, including a great Thai one right in the hotel. Portland also has a great light rail system which runs right through downtown, so you're close to that too for longer trips.

    The staff and service were ccomodating and super friendly (but not annoying suckups), and we really liked the fresh green apples free for the snacking around the lobby. It's about time someone realized everyone doesn't want sugary snacks while waiting.

    Best of all: it's dog friendly! Pooches are allowed in rooms on the pet floor (I think it's the 3rd) and there are no restrictions or extra fees.

    Overall, a small, boutique hotel that gives big time service to guests at prices comparable to other hotels in this class. Can't go wrong.

    Hotel Lucia

    from

    The Hotel Lucia is a new hotel in the old Imperial Hotel building (Imperial is no longer around). It is modern and gorgeous inside, with lots of art. The rooms all have pillow-top beds with down pillows standard, and they have a "pet-friendly" floor. Because it's small, the staff is super-friendly and attentive. All in all, a great place.

    TripAdvisor Reviews Hotel Lucia Portland

    4.50 of 5 stars Outstanding
     

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