Hotel Los Gatos And Spa

I stay at 4-5 star hotels all over the world, and I'd have to say that this spot is in my top 5 that I have ever visited. I will definitely be back.

I spent last weekend at the Hotel Los Gatos in Los Gatos, California and was pleasantly surprised. From check-in to check-out, the Hotel and its staff impressed me causing me to comment to a member of the Hotel's staff that I couldn't find anything wrong with the Hotel.

I stayed in a junior suite -- mine was a corner room with two small balconies and french doors leading to each. My room was decorated nicely and I could tell immediately that the Hotel's management had paid a great deal of attention to detail. I was particularly impressed by their "Spa Basket" that included all sorts of spa products and women's makeup just in case something got left behind while packing or at the last hotel.

From room service to a late afternoon lunch on Sunday, meals were nicely prepared and well-complimented by a good winelist. Restaurant service was above average as was virtually all the service at the hotel.

My husband and I just spent 4 nights at the Los Gatos and it was the nicest visit. So very quiet and clean and the staff was very friendly. We enjoyed the restaurant and the candlelight dinner out on the patio with a great little band was such a romantic time for us and got our California trip off to a great start. We can't wait to visit again.

Our stay was nice, but would suggest to get a suite as the standard rooms are so tiny! The front staff was very friendly when we checked in, even called us after we got to our room to ask us how our room was which I thought was a nice gesture. One problem was the mini bar snacks, had grabbed a cheese and cracker snack packet and when I opened it green mold poofed out of it..was very old! Went to front desk and very promptly was brought a new one plus an extra to put back so we wouldn't be charged. Also, had a room with an adjoining door and found that sounds carried rather loudly from the people next door late at night..

But the best part of our trip was Kuleto's... We both had the filet mignon and I have to say the best steak I've had in a long time..Very pricey but good. Overall would stay again but will get a suite.

This hotel was a terrible disappointment. The rooms are small, narrow and VERY dark (and we had a "suite"!). There are no views from any of the rooms, except of the pool which resembles one of those fake Tuscan kind of condo properties. The service was incredibly bad. From housekeeping (who never once serviced our room within the weekend stay) to the clueless front desk staff, to the manager at the hotel restaurant (Kuleto's) that lied and told us that they weren't serving dessert at 10:30 on a busy Saturday night. The "spa" was little more than a small space set up in the hotel's basement. Not at all worth paying the regular, full service spa prices for!

This is a beautiful hotel with many pluses. However, an unfortunate incident happened there. Our room had a door very close to a busy pool/public patio area. We checked the door was locked the night before we went to sleep and didn't touch it the next morning. The next morning we left for the day and returned to find that the door was open to the pool/public patio area. Miraculously (there were large parties going on at the hotel), nothing was stolen from our room. This is an unacceptable breach of security.

When we informed the hotel, the hotel engineer came. He apologized but also defended the hotel saying that criminals don't stay at their hotel. When we checked out of the hotel, I asked for the manager to call. He did call. He also defended the hotel and didn't seem to want to admit that they were responsible for the open door.

We have booked our stay (three nights) with Expedia and we found no problems with our reservation but a brilliant hotel with a very friendly staff.

Our room (with balcony overlooking the pool) was superb.

A great location, we will come back!

Horrible, corrupt. Dis-honored honeymoon reservations thru Expedia (+confirmed directly). At checkin, told our room given away to guest extending stay. They didn't inform guest that the room had incoming guests, didn't care consequences to us. Claimed attempt to contact us but expedia doesn'trelease contactinfo...lame explanation...why contact us at all? Why not honor reservations slimebags! All managers mysteriously out of reach. Offered alternate Room at "Toll House" a scary dump, so we headed home on our wedding night with my bride in tears. Can you believe this place? Its may be nice if you get in, but why take a chance with corrupt managment?

This hotel was great. It is beautiful on the outside, in the lobby, and in the guest rooms. They have spent a lot of money making the hotel beautiful. Everything was perfect. Be sure to stay here if you are in Los Gatos. It is only a few miles from the San Jose airport if you need to leave early the next morning. I will definitely stay here again and tell all of my friends about it. I cannot explain in words how great this hotel and this small town is. You will just need to trust me. It should be labled a 5 star hotel. If you like luxury and you want every thing to be extra, extra nice, then stay here.

This is one of the nicest hotels I have stayed in anywhere in the bay area,and I have stayed at many. From the striking lobby,to the guestrooms which are gorgeous,the relaxing courtyard,and amazing staff it was a great experience all the way around.

If I could afford to I would stay here twice a year because you really feel like you are in a far away villa. I can see why the nightly rates are so high here[the hotels really IS amazing] but do wish they could lower them a bit so everyone could experience it just once.

Also the hotel is just a block away from the main strip of downtown Los Gatos for shopping and dining,which can be expensive but nice.