Hotel Le Terminus Carcassonne

Stayed here for the weekend and it was one of those hotels that does a perfectly adequate job for the price. Good things - room looked newly refurbished, great view over to la cite, breakfast was great (tho' I wouldn't normally expect to have to scavenge crockery from other tables....). Bad things - only a handheld shower, check in not until 5pm (sadly the lateness is not mirrored in the check out, which is 10am).

Six of us had an excellent stay at this hotel. We had no complaints at all. Location was very good, hotel was spotless and staff were friendly and helpful. Breakfast was more than adequate and evening meal very good. Very reasonable. Would definitely stay there again.

we arrived at 2pm hoping to deposit bags in the room and freshen up before exploring the city, but we weren't allowed in rooms until after 5pm. Room was fine, but view over dirty glass roofs not so good. Only stayed one night and was very convienient for the airport.

Stayed one night. Room was large and bathroom ok. Didn't have breakfast. Many French hotels don't have fixed shower heads! Hotel beside station, the canal and the old town so plenty of shops and restaurants. Quite a walk to the Cite though. Parking was difficult - we managed to miss the underground car park opposite and then got caught up in the awful one way system. Fading elegance!

I don't know why people have been so critical of the Terminus. We had good rooms, the breakfast was excellent, the pool is great and all for £37.50 a head. The place does have a touch of faded glory about it and a few eccentricities but thats part of its charm. Like everyone else, we had problems with the shower head but managed to fix it with the clip off a biro!

Colleagues and I stayed at the Terminus for 2 nights on business. All of our rooms were small, poor quality bedding and not very inviting. There was no shower fitting, just a hand held shower. Breakfast was OK, didn;t bother with an evening meal. Only book here if nowhere else is available, shame as if decorated properly with management that cared about customer service this could be a top hotel. Only good thing is that it is near the station. However if you want to see the historic side of Carcasonne then stay near La Cite (Mercure hotel was very nice). Best way is to find one is to use otel (drop the h of hotel).

The stay was terrible and very expensive. The rooms were small and noisy, with old and spoiled furniture. The bathroom was pathetic and dirty.

The breakfast room was very dirty too, there was coffee over the table, ice slipping and leaving a puddle and the food was bad.

It is the worst place where I have been.

Terrible!!! Terrible!!! Terrible!!!

Absolut pathetic!!!

Yes, the receptionist was amazingly beautiful and very nice. All the staff was nice, and our stay could not have been more pleasant. No problems with the room, the elevator or the food. We would go back in a minute.

Le terminus WAS the only hotel in Carcassonne available for the 13th & 14th july. I accepted only one small bar of soap (confiscated after the first night), the missing plug for the bath(sink plug would not fit), ill fitting shower head ( you had to hold the shower in one hand), the bad TV reception, the refusal to allow check-in before 5pm - what maddened me most was the removal of the dinner menu - without any notice and with printed menus still in the room and on the notice board - on the bastille holiday night. We tried to order dinner as we had done the previous night only to be greeted with blank looks and shrugs of shoulders until eventually a manager who could speak some english took us from our prized seats outside to show us a pre-cooked buffet. Final straw was having to carry suitcases down the stairs - the one small lift was broken (again without even a notice to tell guests)

To say that there was only one good thing about the hotel is true. All seemed great upon arrival because the young French girl behind the counter was astoundingly good looking. Sadly that seemed to be the only day she was there. I stayed for three night in a suite on the 2nd floor. It was at the front overlooking a square. The bed was comfy but decoration was lacking and the bathroom was filthy. No shower curtain and the shower head would not stay in position. Continental breakfast was served up in what must at one time have been a ball room. Now it is a shabby school hall type of affair.

Sorry folks but only book this hotel if nowhere else in Carcassonne has vacancies.