The Hotel Modern

Address: 936 St. Charles Avenue, New Orleans, Louisiana, 70130, United States | 3 star hotel
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This 3 star hotel, located in the Central Business District area of New Orleans, is near National World War II Museum, Ogden Museum of Southern Art, Confederate Memorial Museum, and Contemporary Arts Center.
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          TravelPod Member ReviewsThe Hotel Modern New Orleans

          Reviewed by cphenly


          Reviewed Jun 29, 2014
          by (44 reviews) , United States Flag of United States

          Nice hotel; reasonable price for downtown. Close to the train station. Shower is excellent--lots of room, lots of hot water. Payment a little wonky; we prepaid (for a considerable discount), but when we checked in, the guy didn't seem to understand that. The bill when we checked out was correct, though. Restaurant mediocre. Addendum: We stayed here one more night on the way back through, and the check-in process was much easier. They held our bags for us during the day because we got there early in the morning. We had to call twice though, to get a trash can brought to the room. Generally a good hotel, and I would stay there again, but be prepared for service that is just a little wonky.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by freddies_world


          Reviewed Mar 15, 2012
          by (5 reviews) Savannah , United States Flag of United States

          The rooms themselves are great. The parking situation was a little hairy but and my room window opened up to a stairwell. The location is great because it is close enough to everything but far from the nightly nonsense.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews The Hotel Modern New Orleans

          Pet Cemtery


          My room had a view of the roof of another part of the building and there was a dead bird right outside our window. The carpets and bedding were stained there were tears in both our sheet and velour(polyester?) blanket. This room was in a state of disrepair and needed some serious cleaning. For some reason the room was very loud too. There was some sort of a vent into the hallway and we could hear every door slam. The staff was polite and the decor was pleasant. I don't like being charged for a safe that I am not going to use and phone calls that I am not going to make. Next time I *will* stay at the W, it is worth the extra cash.

          Worst Hotel with Horrible Manager


          The Manager Magda Chappetta is the most rude and inconsiderate woman ever and her staff is the same. After losing my reservation they sent me to a cheap and nasty hotel. She offered complimentary car service for my trouble however when I called about 2 hours later she declined to send a car. Please do not book reservations at this hotel, they do not honor expedia reservations. While I waited for an answer they did the same thing to another family.

          Good value


          Well after reading the first reviews and already having booked the room I was thinking I had made a mistake. But as the last few reviews came in I was beginning to feel better. Booked the room on the internet for about $66.00 per night without extras, taxes, phone safe, occupancy tax, etc. It actually ended up being $82.50 a night and having to pay the extra for the phone was great. You could call anybody long distance for free. My husband was not a believer as the room info said, I think $1.00 surcharge per call. But not true it was free. The room was a little smaller than average and there was not a window to see out of. There was a small window high up so you did get some sunlight. My only small compaint was we asked for extra pillows about 9am one morning and did not get them until we called back about 10pm the next night. All in all I would recommend this hotel, the trolley runs in front of the hotel but it is not a bad walk to get the Riverfront or the French Quarter. We did not use the trolley as the people looked like sardines in a can, but took nice walks during the day, when we came home a night from Bourbon Street we would catch a taxi a couple of blocks up and I think the fare was maybe $6.00.

          A time to remember


          We had read the reviews, and were expecting this horribly small room. True, we have stayed in larger rooms, but this room was far from small. It was well decorated, a place we felt very comforatble in. My significant other will leave a room if he is not happy, we stayed. The view was nothing to speak of, but we just closed the curtains. I loved the door leading into the bathroom, and the large shower in all marble. I found only one problem with the shower, it had no shelves for shampoo's, etc.

          I was blown away with the phone service. You pay an insignificant fee, and you can call anywhere, and talk as long as you like. It made it easy to call my kids at night to say goodnight, and not worry about check out time when most hotels would then hand over a hugh bill for that call.

          The location was very good. You walk out the front doors and right across the street you can catch a trolly car to take you to town. Nice for those of us who don't like to stay in town. Our over all stay there was a memorable one, and would stay there again, and recommend it.

          We loved our stay there


          The staff was friendly. The renovation of the building was well done. Rooms were modest in size but well done and there was plenty of space. We were impressed by the unlimited local and long distance telephone usage for 4.00 a day. Usually anywhere we have stayed would charge .50 - 1.50 per call just to make local calls, and forget about making a long distance call from a hotel phone unless you win the lottery 1st but from here, no problem. The Hotel is right on the street Car line making New Orleans very accessible.

          New, modern, small, comfortable


          In April 2002 my wife and I stayed at Le Cirque for four days. It was very new, modern, lots of marble and dark colors. The rooms were small but comfortable, and the staff was very friendly and helpful. We liked the location between the Graden District to the west, and the Downtown Warehouse District and French Quarter to the east, on the streetcar line. We booked the room on the web, and at $75/night it was very nice.

          Very cool and make your own judgements!


          This hotel is really nice. It is not for those who are used to the major chains. So if you are used to staying at Holiday, Comfort, etc, don't bother staying here. This Hotel is not for you!

          This hotel brings the best of contemporary design and service to New Orleans. It is the place for those who want more in a hotel and want something upscale to enjoy. The front desk clerks were wonderful! The valet guys were the best I have encountered in all of my stays in New Orleans. The bar was awesome and visually exciting. I didn't get to eat at the restaurant;it was always packed!

          If you do stay here, try to get a room in the adjoining building. The rooms are slightly larger and much quieter. The room design is very cool and the bed was very comfy. I was very surprised to find a NY Times at my door in the morning. By the way, the rooms have safes in them. You are charged regardless. Even though I felt very safe at this Hotel, I suggest using them. This Hotel had the best phone deal I have ever encountered!

          I work in the hospitality industry and every minor detail at this hotel is exactly what the other hotels have issues with. And that issue is housekeeping. The housekeepers were very friendly and our room was clean. However, the common areas could be kept cleaner. Maintence needs to tackle the peeling paint ( a common issue in New Orleans Hotels) in the hall.

          If you want to try something different or you can't afford to stay at the W down the street, stay here. Highly reccomended for you little hipsters out there!

          Ok, but lots of problems


          The photos are misleading. They make you think that the lobby is large, theres maybe room for 4 people. The first room we were shown faced the front of the building, right on the street car line. It also had a broken window latch, so every time the street car went by it sounded like it was coming through the room. The next day, after we were told the latch had been broken during Mardi Gras and this was Jazz Fest time, we were moved to another room with the view of the dumpster. Luckily the dumpster was quiet at night.

          The room next to us had ordered room service and when finished the tray was set outside their door. After two days of walking around the tray, I moved it to the center of the hallway. The employees pushed it to the side of the hall. It was still there when we left.

          We also had excitement when the fire alarm was set off by the cleaning people at 2:00 AM, don't ask me how. We were waiting out on Lee Circle for the fire department. One of the other guests told me that this was the third time in three days. This was our first night and we never heard it again, so the cleaners must have improved.

          I wonder if the food tray is still there.

          Hotel &Restaurant: Snooty, Tasteless, Uncomfortable


          As for the rooms, while stylishly decorated, you need to be extremely thin for two people to even maneuver around. the bedding felt cheap and uncomfortable, and the bathroom sink was too small, so water gets all over the floor. Bring flip-flops. Ladies, bring a caddy. There is no counter to place toiletries or makeup. The service was helpful, but we were sorely disappointed by the hidden charges when we got our bill. Anticipate spending twice as much as the room rate per night. I'm not kidding!

          The worst part was the restaurant. New Orleans is known for great cuisine, so there is just no excuse for the meal we paid nearly $100 for. The maitre'd and the wait staff were cold and aloof. I guess some people think that passes for class. We ordered the herb-crusted salmon and the lemon chicken. I eat a lot of salmon, and I have never paid for salmon that had less taste or interest. The lemon chicken was even worse. The lemon compote was so strong that it actually had an amonia to it, giving the dish a urinal-crusted taste. I'm not kidding. We were confronted by our waiter, who complained that we hadn't eaten our meals, but never inquired if we found them satisfactory. We were anxious to leave, and saddened that in such a city we wasted a meal and $100 bucks in such a circus! Never again.

          Beware of the Hidden Charges


          After looking at the website for Hotel Le Cirque and finding such a "great" rate, I was excited. The website touted the hotels fabulous restaurant and mentioned that it was adjacent to a health club.

          I was very dissapointed to find small rooms, no restaurant (it hasn't been added yet), and "extra" charges from the rate we were quoted over the phone. We were charged a mandantory $2 per night for a safe in the room (which we didn't use or need) and a $3.95 per night "energy" charge. I assumed that "energy" and a safe would be reflected in the rate we were given, but this is just another example of the type of service this "hotel" provides.

          The adjacent health club is a YMCA. Mind you, we found out this hotel used to be a half way house and truthfully, is not in the best area of town. On the plus side, it is on the streetcar line... On the downside, it is not safe to leave the hotel after dark.

          All-in-all, the location and the little charges made this a place that I would NEVER stay again.

          TripAdvisor Reviews The Hotel Modern New Orleans

          4.00 of 5 stars Excellent

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          New Orleans, United States