5-Star Hotel!

Le Cep is true luxury! From the bellman who took our luggage up to the room to the reception staff who found/mapped wine tasting adventures for us in town - we felt like royalty. The room was huge (we even had a private balcony)with an enormous king-sized bed! Sure, it was pricey but we splurged and it was totally worth it! Not sure I would go back to Beaune (I found it a little on the "pretentious" side) but if I did, I would only stay at Le Cep!

The best place to stay in Beaune - if you can afford it

Hotel le Cep is without doubt THE place to stay in Beaune if you have the money to afford it.

Its position is ideal as a base for exploring the old part of Beaune.

Staff are extremely polite and helpful and there is no problem speaking English.

Excellent

We spent three nights in this elegant and relaxing hotel.

When we arrived our cases were carried to our room and our car was parked for us.

Our room was on the ground floor, however the window was well above street level and we didn't feel overlooked.

The room itself was large, with a wooden beamed ceiling and chandelier style lighting, but it had air-conditioning and a modern bathroom. There were plenty of hangers, but possibly not really sufficient drawer space for us to completely upack.

The reception and other staff were friendly and efficient.

We would definitely stay here again on our next visit to Beaune

Elegant and Welcoming

We just spent a week at Le Cep in Beaune, in the Burgundy region of France. The hotel exceeded all expectations. Our room was spacious and well air-conditioned, two characteristics that can be rare in French hotels. Since the temperatures reached 100 degrees in an unexpected heatwave, that room became a haven. The room was beautifully and elegantly decorated. I felt as if I were in a private château. Staff were all warm, friendly, and helpful. I speak French but all staff spoke English. I'd love to return the to hotel and the beautiful town of Beaune.

A Strong Dissenting Voice

I cannot believe this is the same hotel garnering praise in previous reviews. My experience was completely different from other reviewers'.

I recently took a took a three week driving trip through Europe, spending about ten days in France. The Hotel Le Cep, was, by far, my worst hotel experience.

I arrived in the early afternoon, and I was greeted by the most unfriendly receptionist, and was shown to my room by the (wonderful) bellman. I did not care for the hotel's decor much, but my room was disgusting; imagine a very small Holiday Inn room from the 1970's, with a tiny dormer window, and small stall shower (though renovated), with a tiny tv mounted to the ceiling since there was no room for it anywhere else. There was not even room for me to place my suitcase on the fold-out suitcase stand - literally.

I went downstairs and asked about the room, where I was greeted again by the strange and unfriendly reception clerk who told me that the hotel was full, and that was all that was available.

Anyway, I wasn't feeling well, and tried to order room service for dinner, only to find out there was no room service at the hotel. So I went to get a little food to eat and brought it back. I had to ask three times for a plate and a knife and fork, which ultimately took an hour to get to me. I will not bore you with all the other disappointing details - but my stay here was horrible, and I checked out first thing in the morning, cutting my stay short.

The only bright spot is that when I checked out, another reception agent (an excellent one), asked me how my stay was, I asked her if she really wanted to know, and I told her. She immediately called the General Manager who was extremely concerned, and nice, and offered me a suite if I would reconsider leaving; I did not accept his offer. He acknowledged that he had a lot of problems with "the new girl at reception," and said the hotel was full, and that I had a bad room.

A four star hotel? With a Lousy room (at full rack rate), no room service, and lousy, unfriendly service.....No.

First class at its best

Beautiful hotel in the center of town, close to everything. Spent the weekend Friday to Sunday(May 27-29, 2005). We made our reservations through the website of Small Luxury Hotels of the World and upon arrival we were treated royaly. Our room was large with a huge king size bed (slept like a baby) and a balcony overlooking a private courtyard. The bathroom was quite large (especially by French standards). The staff was extremely helpful in telling us all about the things to do in town and directing us where everything was on a map. They arranged a balloon ride over the vineyards for us which was amazing. Their resturant is very very pricey. Perfect for a special occasion dinner. All in all the hotel is a 10+ and we would definitely stay there again.

There are many great resturants in town. We had one of our best meals in France at a resturant close to the hotel. Just walk out the front door, turn right and it's the first resturant you come to. It has a wonderful outdoor area and the food was sensational. On Saturday mornings it's Market day in Beaune and you can find everything from breads, cheeses, hams, herbs, flowers to clothes, pottery and home improvement. It was alot of fun and you could spend hours just walking through.

The Davis's

Perfect stop off for those driving to the South of France

As a family we've driven down to the Cote D'Azur or the Alps on many occasions and each time we've stopped at the Hotel Cep in Beaune as it's pretty much halfway between Calais and the South of France

It's one of the Small Luxury Hotels of the world (SLH) and has a definite old world charm to it - each time we've stayed the staff have been very helpful accomodating us with various cots and beds for the kids, and are well used to looking after tired families who've been driving for 6 or so hours. The rooms are lovely with high ceilings and old fashioned over sized furniture. I've stayed in many hotels around the world but I've never encountered beds as big or as comforatable as those I've slept in at the Hotel Cep. The bathrooms are also big with decent powerful walk in showers.

It's in a superb location easy to drive to and more importantly get out of and back on the autoroute if you're driving South. Once you arrive you pull in and let the staff help you in with your bags then park your car; ( the car parking is limited so they have to really pack them in) when we've come to leave the staff have ensured the car is extracted from the rows of vehicles and ready to roll the moment we were.

We didn't eat in the Hotel in the evenings as there are several decent restaurants , one great place only a few doors down from the Hotel. We did have Room Service for breakfast which was very good, not cheap, but good sized portions nevertheless. Compared to staying in the 'travel' hotels on the outskirts of Beaune it is pricey but the level of comfort makes it worth it. The Hotel is very quiet - we often found ourselves talking in hushed tones for no reason at all, but it has that feel about it, deep pile carpets subdued lighting and antique furtniture in the corridors. However, we've always stayed there as a family with screaming toddlers and no-one batted an eye-lid.

The reason we regularly stay at the Cep is because of the little things, the way the staff look after you, the size of the beds, the oversized bathrooms and the fact that they're so accomodating with kids. It just all works and is done with a certain je ne sais-quoi...

Nicer than we could have imagined

My wife and I spent 2 charming days at La Cep over Christmas. From the moment we arrived until the time we had to leave for the train station, we were treated with great service, superb professionalism and a true level warmth.

From a fantastic roaring fire in the sitting area to warm, wonderful guest rooms and an ideal location for being within walled city. La Cep has it all. We would stay there again in a moment.

Total charm

most wonderful place. We stayed at Le Cep in June of 2003 for 2 nights.

The staff are friendly and professional and they spent a lot of time helpinmg me change some of my reservations at other hotels and towns and they did it with a smile. We had a room with 2 beds in it accomedating 2 adults and one child. The room was large, beautifuly decorated and comfortable. The hotel building is a total charm, old building with a lot of history. The court yard takes you to a different time and place.

Total Charm at a Great Price

Le Cep is a magical little hotel of top quality. Excellent rooms and public areas. Thoughtful and personal staff. Charm, charm, charm. I would return in a heartbeat. May 2003