Defo not 5 star by British Strandards.

I have just got back from a weeks stay in this hotel. it defo aint 5 star by British Standards. I went AI and was not very happy with the food as it was quite repetitive. considering that there is an aray of fruit in agadir i was shocked that all we ever got was apples, pears and strawberries and if u were lucky a banana. the last nite we got water melon.

The choice of alcohol is limited if u go AI. If you want british whisky etc u have to pay for it. the staff were very friendly and the rooms were clean. entertainment in the evenings was average.

if u r a vegeterain u dont have much of a choice and its the same stuff each day.

overall the hotel is situated in a convenient location to shops, restaurants and the beach.

TIP. If u go in a taxi set a price before u get in. i went to the souk and it is only 12 dirham to get there but the 1st time i went the taxi driver had his meter on and it went to 30 dirham. so be aware negotiate a price b4 u set off for ur trip.

overall it was a relaxing holiday which is what one wants when u go away.

The Kenzi Europa Hotel is perfect.

This hotel is in a perfect position in Agadir. One step away from the centre of the beach.

Right in the central area for all the best restaurants and the bird sanctuary and the little train which runs round the centre of Agadir.

This hotel specialises in all inclusive deals but our holiday was half board and it was quite enough as hotel buffets can be a bit repetitive. (The main benefit of all inclusive here is that you can drink alcohol from breakfast til midnight and not leave the confines of the hotel).

Very beauful, landscaped, tiered gardens with shaded areas. Beautifully clean, very discreet but helpful staff who were mainly french speaking but tried very hard in English or found another member of staff who could converse in english. Our room had a wonderful view of the gardens and the standard of cleaning was second to none.

If I was to vist Agadir again I would make sure I stayed here.

There is a very good selection of things to do and these pursuits, tennis, petanque, archery, etc were well run. The Beauty Centre and sauna were also of a very high standard.

The evening entertainment was rather limited but suited the mainly older crowd who were staying at the hotel at this time.

I would recommend this hotel without hesitation.

Great hotel

We have just returned from a weeks holiday at the Kenzi Europa and enjoyed it so much we are thinking of returning again next Easter. The hotel is in a great position just across the road from a superb 6 mile stretch of beach and there are plenty of bars, shops and restaurants nearby.

Our room was very clean with the bed linen and towels changed every day. All public areas of the hotel were also clean and well maintained. The pool and surrounding area was well looked after and the guy who was in charge of the sun beds and towels just couldn't do enough for you. The rest of the staff were friendly and polite and always had a few words to say to us.

The food was plenitful and some of it was freshly cooked during the time the restaurant was open. There was sufficient choice at each meal to ensure that there would always be something to suit everyone. On our first morning there I asked the chef to cook my omlette a little longer so that it was fully cooked in the middle and he remembered to do so every morning after.

Drinks in the hotel were pricey as we had gone half board so I feel it would probably have been better to have paid that bit extra to go AI and not have to worry about the price of drinks.

We did a day trip to Marrakech which we booked through the company with the small office just outside the bird garden. It was great value for money and Idrees, the driver, was really helpful.

Ok, the Kenzi Europa may not be 5 star by English terms but remember this is Morocco and the hotel provides a good value for money accomodation in a great location.

Not that bad...

We stayed at the Kenzi the 1st week in April. The holiday and hotel did what it said on the tin - a cheap break away for some sunshine and relaxation.

Wouldn't recommend going AI (we stayed HB) and were quite disappointed at the selection of drinks available for AI.

The President place within the hotel was lovely, again the choice for the AI people wasn't great but we had fab meals. We didn't bother with the Mooccan place - too much like hard work getting them to open it for two people!

Food was ok, breakfast was pretty good - you only have to ask the chef cooking the eggs and pancakes to cook the eggs a bit more if you feel they're undercooked. The spicy beans were lovely and certainly woke you up 1st thing ;-)

Some arsey staff, but you just don't let them get away with it, and those that serve you well - tip them a bit (a one off 5dh is fine and will get you most things pretty quickly for the rest of your stay)

we ate out most nights and found some fab restaurants:

A wonderful fish restaurant about 500m past the patrolled gateway to the port - opposite a restaurant called L'Amiral)

A superb restaurant on the beach promenade called Rugantino (a little passed the Mimi la Brochette place)

We found some lovely cafes going away from the hotel:

La Veranda - fab coffee and pastries

La Fontaine - great for people watching from their 1st floor terrace)

We didn't go on any excursions as we felt a week away was to short a break to warrant a 6 hr coach round trip.

advice: always ask the taxi drivers to put the metre on as soon as you get in (or before)

Always say bonjour to staff and others talking to you - even though we were English this defo broke the ice

Always carry loose change, tipping is a way of life here and a 5dh tip (30p in UK money) ensure you get decent service. We were tipping the standard 10pc, but 5dh as a minimum.

Places to visit:

Souk al had - just gotta do it. Short taxi ride away

The port area where all the little cheap restaurants are - great atmosphere even if you don't eat there.

If you need any further info pls feel free to e mail me at ----

PS - Hi to Jack and Victoria from Portsmouth Uni, we didn't get to say bye to you guys. Hope you had a fab holiday and got back safely.

Met some lovely people while were were away and we hope you are all well.

Agadon't

As the other reviews state clearly this ain't no 5 star. I have to say there were a lot of draw backs with this hotel but heck, we had a good time by just getting on with it. We had a spacious double room and got 'upgraded' on request to a sea facing room. What they didn't tell us that the view was totally obscured by a building site(photo attached). If you craned your neck a bit though the view was good. V. well located near the beach. The hotel decor is like some 1970s nightmare - who ever was their mural designer had obviously spent too many nights in on the moroccan black.

The hotel and Agadir reminded me a bit of that sitcom 'Duty Free' and expected Keith Baron to come bounding down the hotel stairs. The hotel is mainly geared up for Saga holidays with its own special 'Saga lounge', which doubles as a room for showing footie on the big screen. The staff on the whole were fantastic. The head waiter in the a la carte restaurant has been at the hotel for years and used to be the entertainment. He had us in stitches performing all manner of magic tricks.

The food on the whole was BAD. Lots of salad and vegetables so no bad thing there, but not so good if you are a meat/fish eater. The local spirits included in the all inclusive should be avoided at all costs. You lose years off your life. Likewise the live 'entertainment' was hideous, almost funny. Think piped Barry Manilow and you're there.

This hotel would suit you down to the ground if you are quite elderly, like hits of the golden age, don't drink, your eyesight is not what it used to be and your usual diet is liquidized.

ahh it was splendid!

Exellent location

The location is probably the only 5 star aspect of this hotel.

Public areas are 3/4 star , rooms are 3 star but the location about 100 m3 from the centre of the 6 mile long beach does go someway to make up for this.

The pool and gardens are very well maintained and the pool personel very helpful. However the dead cat on the badminton court may be still there? or a skeleton.

Food was limited in variety and the hygiene of leaving breakfast out from 5.00am till 10.00 in temperatures of up to 40 eventually took its toll of the guests including us.

Food was mainly Moroccan style but poorly served alot of it under-cooked, beware of the omelettes , raw in the middle.

We hired a car and the driving standards are interesting in towns , but in the countryside very little traffic and great scenery.

Security was evedent with many road blocks to check the locals.

Overall if the food and hygene standard was improved then this would be a good hotel to visit.

Nice Little Hotel (but not really a 5 star)

STAR RATING - not really a 5 star by UK standards but is a nice little hotel with friendly staff. It's more of a good 3 star by UK standards.

LOCATION - excellent. Near the beach and great for morning and evening strolls. Also close to a "bird park".

FOOD - good for meat eaters - limited choice for vegetarians unless you like pasta and pizza - but good quality oven baked pizza. Chefs are happy to whip up veggie pasta if nothing else on the menu. They are also happy to help with baby food and heating up baby milk.

GENERAL - The staff were very friendly and concerned about guests well being. The guy selling carpets can take you to factory called Palais de Sud which is only 5 mins away and no pressure to buy - worth a visit. Lots of cafes & restaurants nearby including Pizza Hut and McDonalds. Agadir felt very safe and friendly (nothing like Tunisia at all). People invite you into their stalls all the time saying "sir/madam please you look no have to buy". If you politely tell them you don't want to buy they wish you a good day and leave you alone. If you want to buy bargain hard. For example we got a trader down from 200 dehrams to 5 (yes five) !!! Have a good holiday!

Bad hotel

yes dont go there.we have just come home from the kenzi europa hotel witch is ment to be a 5 star i can tell you this certantly not the case more it is like a 3 star with 2 star food. we were all inclusive and had to eat out every night as the food was so poor.saled was served morning noon and night there was not much to choose from as in regards to hot food as most was ether luck warm raw in the middle or simply tough as old boots or simply mushy.food included fryed liver,watery soup,RAW chicken kebabs, dry and warm saled,and tough steak,to much more to mention. The hotel was clean and neat but looked like it had'nt been re-furb since it was built in the seventes there was hardly ever any one serving at the ONE small bar that would serve warm beer and soft drinks all day long. POOL was nice but only had sixty sun beds as this was a 230 room hotel it was no where near the amount that was needed.staff were unfreandly and only had time for the germans where the british had to what.it all so seemed to go down big with the older holiday maker (sarga) as was the way the hotel was theamed.weather was good sunny every day all i can say is eat out our you stomack will sufer there good places in yhe town try scampy's near hotel camel.

Definately NOT 5*

This is NOT 5* rooms are adquate and quite reasonable size but management refused to turn air conditioning on ...even though in 30°C plus it was not the season to turn on!!!!

Even in high season I was told only turned on in evening about 6!!

Pool staff good, others very poor and I was sure I was sworn at in Arabic when I insisted in having another table - they were available- laid up outside for breakfast having been told "WAIT"

buffet breakfast and lunch booring and poor, do not eat here

OK for a week ...

.. but don't expect five stars. Rooms were spacious & clean. We had booked as All Inclusive (AI).

There was only one bar - the choice of AI drinks was very limited.

The hotel advertises four restaurants. There is only really one, which is buffet style. The Italian had been removed from the list two days before we arrived! The Moroccan & International both have to be booked 24hrs prior; however you may only eat here once per week (& when in these restaurants you are not given a choice of starter/main/dessert). We were led to believe that food was available all day however this was not the case and when the main restaurant was closed no snacks were available (i.e. no pool snack bar as advertised).

There is a spa but again you are only allowed to have one sauna or steam room per week. There were tennis courts but after an hours run around just looking for the rackets & balls, we gave up!

Most of the staff were friendly and if you want a quiet week (as entertainment very poor = below average singer & a organ!) then this is for you.