How has this hotel rated in the past?
Historical Traveler Reviews NH Palermo
Very nice hotel with plenty of amenities. The location was very good for sightseeing. Found the restaurant and housekeeping staffs to be very attentive and pleasant. The hotel desk staff was rude and at times, incompetent. The desk staff needs a course in Customer Service.
Have just spent 1 night at Jolly Hotel Palermo. Compared to other destinations in Sicily the parking facilities were excellent. Hotel is very easy to find in a somewhat manic city. Rooms had a lovely view out over the bay. Busy road outside did not disrupt sleep as the hotel is set back. Courtesy bus offered by hotel is good facility for those that need it to the centre of commerial district. We walked to all the main sites within 20 minutes of the hotel. Good value for money.
A really nice reasonable standard Hotel
The hotel stands slightly back from the sea front, and is next to a busy road. What you have to remember is Palermo is a very busy place full stop, and no hotel is in a quiet spot! Rooms were clean, and tidy, with all the essentials, mini bar, hair drier, toilettries, sat tv. The staff were helpful and friendly. There is an hourly shuttle bus into the centre which is very useful. It drops you off right in the middle of Palermo, with very easy access to places of interest, and some quality shopping. You must check out the bar and resturant next door, in a converted palace/castle dating back to the 1300, very good measures of drinks, and an unusual setting for this brilliant resturant.
We stayed at the Jolly, Palermo, Dec. 3,4,5 and 11, 2004. On three occassions I requested the front desk to allow me to use the lobby phone to make credit card calls. Each time they said that phone would not allow me to do that, even though I had placed numerous similar calls at other Jolly Hotels on our stay on the island. Finally, on my last night at the hotel, they agreed to switch the phone on. For the most part the attitude at the front desk was defensive, uncaring or at least not helpful. When asked for a map of the surrounding area, the response was we don't have that. The food in the dining room was "poor" and well below that of other hotels we had the occassion to eat at. I will not stay there again in the future.
Bay of Palermo
we have just come back (one week) and i'm missing palermo and that wicked sun Mmmm!
The Jolly hotel has the most suptious views from the balcony but be sure to ask for a view of the bay. I was awake at roughly 5:45am each morning and every morning was awesome as the sun shone off the sea. Small fishing boats could be seen in the bay before the big liner would come into vew, possibly from Naples (apparantly this is a great way to come into palermo)
Besides the view :-) the rest of the hotel is reasonable but the pool is just great lots of room to sunbathe and the pool is large enough to get a good swim i just loved it.
Breakfast was again reasonable but i found there was a shortage of some things such as parma ham or salami which i had to ask for the plate to be refilled which the staff did immediately. Breakfast was much better at our last stopover in jolly hotel Lecco.
The staff again were reasonable with some understanding of English although there were hardly any smiles which was a shame. Although the older gentleman behind the bar did say hello and smiled (i think this was when he witnessed my depression after England lost to Portugal)
Free news papers were always on hand but ivariabley this was la republica and it was difficult to get your hands on an enlish newspaper that wasnt missing half of its content yet still charged at extortionate rates.
There are lots of eateries around the hotel and if you can use a smattering of italian the people in the cafes were generally very helpful and it is great to take your food and drink outside and know that it will be relaxing...there are a couple of lovely parks just across the road from the jolly where you can sit and eat etc and we found this to be absolutely relaxing in the sun and then moving to the shade.
There were downsides to the trip which i would like to return to later as i havent got much time left so if i may i will return
until then buon giorno and buon sera
I thought this hotel was great. It was located right by the ocean and just next door was a really cool old grainery where my friends and I went for drinks and a bite to eat; very posh place. Be careful though; no one spoke any English there! No complaints about the hotel or its service.
A long way short of 4 stars
At the time of writing, there are only three Trip Advisor reviews and the ratings vary. We were there two months ago and would agree with the two negative reviews. We had a tiny room, the same dirt was behind the bathroom door every day, the bathroom tiles were dirty, the furnishings suggest the rooms were last decorated in the early 1970s, it is located on the edge of town, the airconditioner was not working - the full list of inadequacies would be very long. And how mean they are - they leave ONE chocolate on the pillow in double rooms. On the positive side, the breakfast was excellent, as were the dinners.
I can understand the good review, though, because there is one wing of the hotel which is modern, and the rooms we saw in passing looked spacious and nicely appointed. If you decide to stay at this hotel, make sure you get one of the rooms in the modernised wing
An excellent hotel in the old city. People , Food, sites were excellent as was staff. Total client satisfaction and whatever you desire. Will visit again someday. A trip into the old world Italy . My wife and I were truely impressed.
Basic Chain Hotel
Basic chain hotel, in a relatively good location. Service is basic and profunctory--although they handled a power blackout during our stay well. Staff is not that helpful and the beds are hard.
After spending a week touring rome, florence and venice I flew to Palermo and the Jolly Hotel. I do not recommend Palermo as a tourist destination. The hotel accomodations were not in the same category as the 4**** hotels I stayed at in those cities. The location was reminiscent of an industrial/commercial neighborhood. The room decor was very outdated. The shower curtain was moldy and dirty. The air conditioning was not adequate. The room telephone was not equipped for touch tone, therefore was unable to use a phone card or credit card to make calls. Though our original plans were to spend a few days in Palermo, we flew out in less than 24 hours from our arrival.
TripAdvisor Reviews NH Palermo
Travel Blogs from Palermo
... t go to waste. Some of the foods we ate were arancina(risotto balls), fried fish, vegetables and Panelle, which we made in our cooking class. We also had some beef. They were selling all parts of the cow-intestines, lungs, tongue, lips, etc. No one in our group wanted to try those, so I think we just had the regular beef. We walked over to another street where the man was cooking up spleen. Our group got 2 sandwiches and cut ...
... then very easy to remove the skin and seeds. Our desert, Biancomangiare, was a custard type pie. It was delicious and very easy to make. Lunch was served in the formal dining room of the house, with servants in white gloves. It was quite an experience. After lunch, we were taken on a tour of the home to see the various antiques. It was a beautiful home. We enjoyed our cooking class in Sicily, and learned about traditional foods and techniques used to prepare them. It was a great ...
Tom had found a sailboat excursion in Tripani, a town about an hour from Palermo that we were going to do today, but it had to be canceled because there needed to be at least 6 people and we were the only ones. They said the seas had been rough and there had not been as much business. We decided to head to Tripani anyway and do some side trips along the way. First , we stopped at Segesta, an ancient city with a standing Greek temple. The ...
... lost. Pepe bought seafood along the way and cooked sumptuous dinner. OMG! The seafood was so fresh and the freshly made tomato sauce so savoury I wanted to lick my plate. I certainly finished off most of what Pepe cooked!
Second day. I was invited to a restaurant opening. I got to meet Pepe's closest friends all the way back to high school. Lots of kids freely playing around, and guests playing with them. Very palpable how ...
... and just believe everything that you are told - by the politicians, the tv, and so on. Abroad everyone thinks that everything in Italy is wonderful, that the weather is always sunny, that the mafia is a joke - thank you, "The Godfather" -, that we love our politicians. It is hard, and sometimes annoying, to explain that no, being a mafioso is not a compliment, that not all of us can cook, and that we do have issues!
For me, being Italian means to love my ...