How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Room service
- Swimming pool
Historical Traveler Reviews NH Palermo
Very nice hotel with plenty of amenities. The location was very good for sightseeing. Found the restaurant and housekeeping staffs to be very attentive and pleasant. The hotel desk staff was rude and at times, incompetent. The desk staff needs a course in Customer Service.
Have just spent 1 night at Jolly Hotel Palermo. Compared to other destinations in Sicily the parking facilities were excellent. Hotel is very easy to find in a somewhat manic city. Rooms had a lovely view out over the bay. Busy road outside did not disrupt sleep as the hotel is set back. Courtesy bus offered by hotel is good facility for those that need it to the centre of commerial district. We walked to all the main sites within 20 minutes of the hotel. Good value for money.
A really nice reasonable standard Hotel
The hotel stands slightly back from the sea front, and is next to a busy road. What you have to remember is Palermo is a very busy place full stop, and no hotel is in a quiet spot! Rooms were clean, and tidy, with all the essentials, mini bar, hair drier, toilettries, sat tv. The staff were helpful and friendly. There is an hourly shuttle bus into the centre which is very useful. It drops you off right in the middle of Palermo, with very easy access to places of interest, and some quality shopping. You must check out the bar and resturant next door, in a converted palace/castle dating back to the 1300, very good measures of drinks, and an unusual setting for this brilliant resturant.
We stayed at the Jolly, Palermo, Dec. 3,4,5 and 11, 2004. On three occassions I requested the front desk to allow me to use the lobby phone to make credit card calls. Each time they said that phone would not allow me to do that, even though I had placed numerous similar calls at other Jolly Hotels on our stay on the island. Finally, on my last night at the hotel, they agreed to switch the phone on. For the most part the attitude at the front desk was defensive, uncaring or at least not helpful. When asked for a map of the surrounding area, the response was we don't have that. The food in the dining room was "poor" and well below that of other hotels we had the occassion to eat at. I will not stay there again in the future.
Bay of Palermo
we have just come back (one week) and i'm missing palermo and that wicked sun Mmmm!
The Jolly hotel has the most suptious views from the balcony but be sure to ask for a view of the bay. I was awake at roughly 5:45am each morning and every morning was awesome as the sun shone off the sea. Small fishing boats could be seen in the bay before the big liner would come into vew, possibly from Naples (apparantly this is a great way to come into palermo)
Besides the view :-) the rest of the hotel is reasonable but the pool is just great lots of room to sunbathe and the pool is large enough to get a good swim i just loved it.
Breakfast was again reasonable but i found there was a shortage of some things such as parma ham or salami which i had to ask for the plate to be refilled which the staff did immediately. Breakfast was much better at our last stopover in jolly hotel Lecco.
The staff again were reasonable with some understanding of English although there were hardly any smiles which was a shame. Although the older gentleman behind the bar did say hello and smiled (i think this was when he witnessed my depression after England lost to Portugal)
Free news papers were always on hand but ivariabley this was la republica and it was difficult to get your hands on an enlish newspaper that wasnt missing half of its content yet still charged at extortionate rates.
There are lots of eateries around the hotel and if you can use a smattering of italian the people in the cafes were generally very helpful and it is great to take your food and drink outside and know that it will be relaxing...there are a couple of lovely parks just across the road from the jolly where you can sit and eat etc and we found this to be absolutely relaxing in the sun and then moving to the shade.
There were downsides to the trip which i would like to return to later as i havent got much time left so if i may i will return
until then buon giorno and buon sera
I thought this hotel was great. It was located right by the ocean and just next door was a really cool old grainery where my friends and I went for drinks and a bite to eat; very posh place. Be careful though; no one spoke any English there! No complaints about the hotel or its service.
A long way short of 4 stars
At the time of writing, there are only three Trip Advisor reviews and the ratings vary. We were there two months ago and would agree with the two negative reviews. We had a tiny room, the same dirt was behind the bathroom door every day, the bathroom tiles were dirty, the furnishings suggest the rooms were last decorated in the early 1970s, it is located on the edge of town, the airconditioner was not working - the full list of inadequacies would be very long. And how mean they are - they leave ONE chocolate on the pillow in double rooms. On the positive side, the breakfast was excellent, as were the dinners.
I can understand the good review, though, because there is one wing of the hotel which is modern, and the rooms we saw in passing looked spacious and nicely appointed. If you decide to stay at this hotel, make sure you get one of the rooms in the modernised wing
An excellent hotel in the old city. People , Food, sites were excellent as was staff. Total client satisfaction and whatever you desire. Will visit again someday. A trip into the old world Italy . My wife and I were truely impressed.
Basic Chain Hotel
Basic chain hotel, in a relatively good location. Service is basic and profunctory--although they handled a power blackout during our stay well. Staff is not that helpful and the beds are hard.
After spending a week touring rome, florence and venice I flew to Palermo and the Jolly Hotel. I do not recommend Palermo as a tourist destination. The hotel accomodations were not in the same category as the 4**** hotels I stayed at in those cities. The location was reminiscent of an industrial/commercial neighborhood. The room decor was very outdated. The shower curtain was moldy and dirty. The air conditioning was not adequate. The room telephone was not equipped for touch tone, therefore was unable to use a phone card or credit card to make calls. Though our original plans were to spend a few days in Palermo, we flew out in less than 24 hours from our arrival.
TripAdvisor Reviews NH Palermo
Travel Blogs from Palermo
... is very safe 24/7. The next day (yesterday) I met downstairs for 8:30 to start work, helped show some guys to breakfast and stripped and washed the sheets of checked out beds, swept and mopped the floors, then head out with Martino on his new scooter up to the top of mount pelligrino! He told me the story of Santa Rosalia and we visited the cave where she lived. More gelato, made meatballs with Margarita, then more gelato with Martino and a girl from ...
... at 1 pm.
A quick walk brought us to the church and its adjacent monastery where we could do the entire tour before closure. d
The other attraction of Cefalu is the Temple of Diana at the top of the hill in the middle of the city.
It is an archeological site where there are remnants of old civilization and most importantly you climb almost 200 metres and get a spectacular view over the city from the height. It was well worth the climb.
... but overall it is not really a nice city, like some of the other Italian cities.
We returned around five, did some shopping in a neighboring village and had a drink a simple dish at our own place after a short swim in the pool.
It was a nice day, warm as all the other days before, with lots of impressions and lots of activity.
Will try to post some pictures as well.
... they didn't like it. So again new papers. Well this will be my second review on travel-whatever about poor service and lack of customer service.
Finally we got our car, we ordered a Renault Clio and got away with an extended Fiat 500L. Don't know whether this is an upgrade here in Sicily but the car is definitively larger than the Clio but the streets in Sicily are not really big. Btw the car does not turn very well despite the size of the streets. ...
Monday, July 20, 2015.
After a relaxing day yesterday and dinner with life music -there was a Jazz and blues festival in the old station- we prepared for the last part of our biking tour.
We had arranged for an early breakfast and left around 8.20 to beat the heat.
The trip today was nice, a few hills most of which Hilde took without problem and I had to walk a couple of times. In total about 500 meters climbing but... 800 meters descending and ...