Hotel Indigo Chicago Downtown Gold Coast
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How has this hotel rated in the past?
- Adjoining Rooms
- Room service
- Free High-Speed Internet
- Business Services
Historical Traveler Reviews Hotel Indigo Chicago Downtown Gold Coast
A Very Expensive Trip!!
To bad this hotel stay ended up costing me almost 1,000.00 for a two night stay. The hotel charged my Bank Card for two rooms of guests that did not show up. These are guests I do not even know, nor did I reserve these rooms. Needless to say it takes longer to refund money to someone than it does to charge someone. My bank had posted these charges to my account and I have been without almost 600.00 for over a week. Scott, the manager of the front desk has yet to explain to me how room fees where charged to my account for people I do not even know. Unfortunately, this has ruined what could have been a very good memory of a great weekend getaway. I would not recommend this hotel to anyone. Fo what I have spent, I could have stayed at a much nicer hotel and had room service for every meal.
Great room, problems with service and security
I stayed at the Hotel Indigo for a recent business trip. I had stayed there several times in its previous incarnation (Claridge Hotel) and had enjoyed the great Gold Coast location; with the remodeling, it's an even better value. The "spa" theme is fun, with rooms and lobby in seaside blues and greens. I had a very spacious room with a lounge chair, big separate area with a coffeemaker, and lots of room to move around. Hardwood floors are a nice touch. However, the woman on duty the night I checked in did not know her job. I arrived late in the evening, so went immediately to bed -- and was awakened by another couple entering my room! They had been checked into the same room as I was. Sure, I should have locked the deadbolt, but this is still not what a woman traveling alone wants to happen. I complained to the manager the next day, and while he apologized, I was not offered any discount or even a coupon for a free drink or cup of coffee. Obviously they're still ironing out the kinks with the service staff at the Hotel Indigo.
Superb lodging experience
This was a business trip so I was glad to walk in and to this clean, bright, colorful and relaxing amosphere. What a charming hotel in the midst of the Gold Coast area of downtown Chicago. Just two blocks from State/Rush Streets and a few more to Magnificant Mile. The price was in line with the area -- $189/night. Lobby was so inviting with it's tropical island like decor. Front desk and other hotel staff were mature, friendly and obviously loved their job. The best part though was the guest room/bathroom. The indigo blues/greens bordered with white wood furniture made me feel so calm. The shower was large enough for three! You will love this place.
Hotel Indigo Was a Treat! Definitely Stay Here!!!
Actually, this should be 4.5 stars. It would have 5 stars had the room been larger and had more storage. It's a small room (don't bring much luggage!), with no standard dresser; your clothes go either in the small closet, or on a small shelf in a cupboard-type piece.
The decor is great, the hotel is in excellent shape (opened 8/05), the bed is amazingly wonderful, and they have Aveda products (soap/shampoo/conditioner/lotion). Unfortunately if you like in-room coffee, the coffeemaker makes only one cup at a time, so get extra pods at the front desk (free). The restaurant serves Starbucks.
The staff was nothing less than perfect. They even anticipated my needs from an off-handed comment I made, and took the initiative to get me what I wanted.
The onsite restaurant is small, and the menu is, too. We had only breakfast there, which was part of our package (included continental b'fast and parking). It was very ok, but we could have sprung for a (pricey) hot b'fast had we wanted to. But, Corner Bakery is also in walking distance.
Ice machines and vending only on the 2nd floor, so we didn't hear the clanging of ice, or kids running in the halls getting candy.
The high speed internet is wireless; when you're there, you call the front desk and they set you up with the codes you need.
The alarm clock is a Sony dream machine, with a Hotel Indigo CD inside. So peaceful! Towels were big and fluffy, too. Cool part-glass shower stall with real tile and no bathtub.
It's on a quiet street, just off Division. Lots of restaurants within walking distance, as are Walgreens and Jewel (large grocery store).
Navy Pier is a $6 cab ride away. We tipped the bellhop to get us cabs during our stay, and he made our life much easier and efficient...but the entire staff treated us as though we were their raison d'etre. Which I guess we were!
We look forward to staying again. Just wonderful! Treat yourself: it's a lovely experience, and very economical (but not "cheap").
Great for kids
We stayed at Hotel Indigo with our 4-year old, who loved the hotel. The decor was very child-friendly, with bright colors, wood floors, etc. We had one of the larger corner rooms and it was spacious enough even for a family with 2 kids. The hotel is one block away from the Clark / Division CTA stop, which made it easy to get anywhere downtown by train (though that stop is still a little spooky late at night). Going east from the hotel to the lake is a great walk through a leafy residential neighborhood. Valet car parking is next door, $35 / day with in-out privileges. No late-night room service or dining in this neighborhood, but Ranalli's delivers! Overall, good value & great location.
Great secret, but not for a while!
I second the reviews. I was familiar with other Indigo properties and this one is one of the best on a great chain of hotels. Away from all the buz of Michigan Ave, but close that you can walk. The in-house restaurant is great for a quick bite and the bar is a great warming point for a night out. Great rooms and decor but a little small. Book a room with a fire place and you will get a big LCD TV and a little more room. Very comfortable beds and the staff is very helpful and friendly. Pictures in the website are what you can expect. Great work out room and price was adequate for Chicago. The property is decorated with DaVincci quotes and themes and if you do not like modern, this is not for you as it is not a traditional chain hotel. Hungry/thirsty? try The Tsunami, bar/restaurant, a few feet from the entrance for a PanAsian experience and a good start for your night out. If you are comming with kids I would not stay as you migh not have enough room. However, it is a great hotel for a getaway away from the kids. If you are flying a taxi or shuttle is the only way to get there. We are comming back!
Super Location, Ambiance and Rate
We had a superb time at the new Hotel Indigo on Dearborn Parkway near the Gold Coast area. This a refurbished hotel Loved the innovative and tasteful approach to decorating the lobby and rooms--great use of blue and complementary colors. Staff was friendly and helpful. Our room, although on the smaller size, was beautifully appointed and just the right rate for our pocketbook. There are larger rooms for slightly more. While the hotel is located on a quiet, tree-lined street, Chicago's lively night scene on Rush Street was just two blocks away. Gibson's was a wonderful steak restaurant with outdoor tables for viewing the action and the Backdoor jazz club across the street had great jazz music. Lastly, easy access to parking.
Loved the Indigo
We have just come back from staying 7 days at the Indigo. The hotel is in a great location, the refurbishment is very nice and the staff were great. They took all possible trouble to help us. The hotel was coming to the end of its 'soft' opening and almost everything had been ironed out by the time we left. (The official opening is on the 21st June, I believe.) Thanks to everyone there. We'll definitely be going back. (Oh. My wife says the bed was the most comforatable she has slept in.)
This hotel reopened after renovations in mid-May, 2005. Lobby and rooms are colorful, bright and airy. Lobby bar is very nice. Front desk staff was helpful and pleasant. I loved the hardwood floors and soothing blue/greens used in the rooms. Our room was tiny, but functional. Wouldn't want to have to spend lots of time in it, especially if there were 2 of you as there is only one chair. We were there on vacation and spent little time in the room, so it worked well for us. On checkout, when we asked about larger rooms, we were advised to ask for rooms numbered 11 or 15 to get corner rooms. Location is great! A 5 minute walk to beach. Lots of restaurants and shoppping within an easy walk.
TripAdvisor Reviews Hotel Indigo Chicago Downtown Gold Coast
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