Fun Beach House Vibe!

My husband and I just returned from a two night stay and I couldn't wait to post a positive review. This hotel was such a great find - not only for the incredible rate we got (with our AAA card we received a rate of $134 for Thursday night and $81 for Friday night), but also for its décor. It's like visiting a beach house in the middle of a busy city. Sure, those concepts don't sound like they'd meld well but, for us, they really did. It really felt like we were staying in a room at a friend's beach house, yet with all of the conveniences of a big city right outside our door.

For business needs, not up to par.

We booked a weekend stay here through a Site59 last minute package. Although we did not stay for business, there are a few things a business traveler should be aware of.

Awful!

Stayed here for 3 nights in December. Some would call this hotel funky, some would call it weird. I think it's weird. Pleasant aroma of potpourri perpetually permeates the lobby (nice alliteration). Maybe we should have upgraded to a bigger room because the regular room we got was tiny. With a really big bed. Bed was very comfortable but the wallpaper was a thing of blueberries. Who puts blueberries on the wall? The bathroom has no door, so when you shower, water gets everywhere. The foyer area is huge compared to the tiny room where the bed is. The hotel was formerly a nursing home so that may explain some of the quirks (like the ridiculously wide hallways and enormous elevators). Nobody would build a hotel with such a tiny room where the bed is but have a huge foyer and hallways. Seems silly. Also, the food in the shop downstairs is just awful. Don't get anything there.

Great Hotel!!

This is a great hotel. We stayed in a suite, which had a large bedroom and a large living room. It was only $150 a night! The room was bright and colorful, so different from the average hotel room. The staff was friendly and helpful. Free internet access, in addition to free computer and printer use in the lobby. Great deal, great hotel, walking distance from Galleria. Recommended!

COOL HOTEL by Galleria

My wife and I stayed at the Indigo in Houston for two nights. What a cool funky hotel. We read the prior reviews and asked about the water before we made our reservation. They promised us it had been fixed and it was. The beds were very comfortable and are huge! Great location next to Galleria Mall. Will reccommend to all my friends.

Cold shower

I stayed at the Hotel Indigo in Houston; they lied to me about having the hot water problem fixed. I will never stay there...ever. Further, No one I speak with will ever stay there. It was this simple: "do you have the hot water problem fixed?" they said "yes." After I arrived, there was no hot water in my room for three days. THEY LIED TO ME ABOUT THE HOT WATER!!!! The city was booked solid and I was forced to tolerate no hot water for three cold days in November. It became a running joke between the guests, people would check in and the clerks wouldn't say anything and then angry guests show up at the front desk yelling for hot water.

If you have a problem with something be honest about it, disclose it. The way this situation was handled was completely inappropriate.

Still No Hot Water

I should have read the reviews before I booked 1 suite & 2 rooms for 3 nights directly with the hotel. I see that as far back as August, 2006, there were problems with the hot water. It's Still a Problem. ....& what's even worse is they continue to book reservations without disclosing that bit of info. We had enough warm water for 1 shower in 3 days. The staff seemed very apologetic about the No Hot Water---guess that had a lot of practice apologizing over the last 3 months. Would have gone to another hotel, but thought the water problem was being resolved. & illness prevented all the extra work involved. At the time I booked reservations (a month earlier) I explained I was travelling with people with walking disabilities & asked specifically about room service. Was told 'there was room service, however, the menu was somewhat limited'.The first evening there we tried to order room service & was told "no room service" but we could call in our order & they would call our room when the food was ready & we could come down & pick it up. After discussing the issue w/ the front desk, the staff did bring meals to the room. We appreciated that, along with a complimentary breakfast & one night complimentary stay & small discount for the other 2 nights. We were just anxious to get checked out, because of illness of one traveller. (Spent one night in Emergency Room.) The hotel did arrange for a shuttle to take us to the airport, but they (nor the driver) bothered to ask us which airport & we ended up @ Bush & needed to be @ Hobby. Almost missed our flight. Thought the shuttle was complimentary from the hotel, but enroute found out it was $20 each. (Guess they were just glad to get us checked out & gone.)The hotel was beautiful, the staff friendly, & beds comfy, but the disabilities/shortcomings of my travelling companions were visabily obvious & I wish the staff had been kind enough to steer us in another direction when we arrived for check-in. Overall...we paid WAY too much money for ur very disappointing stay. Don't stay here if room service & hot showers are important to you. They were still checking people in as we were checking out & not a mention as to the hot water issue. That seems just somewhat deceptive to me.

Truly Different

This hotel was a really different experience. The colors and style are very eclectic and bold. The lobby, halls, and room all were really trendy and nice. The hotel is funky but cool. They seemed to have fixed the hot water problem the other reviewers mentioned. I still had some problems - my room didn't have an alarm clock and the the tv menu system wasn't working. My room had hardwood and wood blinds - again very different - which I found refreshing. The blinds do tend to "glow" from the street lights outside, it didn't bother me, but if you like your room totally dark it could be an annoyance. The staff was very friendly and went out of their way to explain the hotel features and make sure I was happy. Overall I thought it was a great value, especially for the Galleria area, and would be willing to go back.

Unique hotel but unfinished!

My husband and I stayed at this hotel 4 weeks after opening. They regretted to tell us there was no hot water when we checked in. If we would known this before, we would not have stayed there! Cold showers are no fun!

Great Price - Location - Decor

Hotel is only four weeks old therefore a few oustanding items still require completion (elevator decor, hot water is luke warm, no hotel room portfolio) but nothing major. Very cool chic boutique type hotel with awesome bedding and shower. Best sleep I have ever achieved in a hotel evironment. In room pod coffee maker that makes either coffee or espresso, aveda bathroom products, free wireless and dsl, free business center, free parking,and great work out room. For a hotel that has a huge upside I thought the bar and what they call a restaurant very lacking. I would install a full functional bar and restuarant that would enhance the hotel significantly. I will continue to stay at the hotel whenever I am back around the Galleria area.