Great Location and Nice Room

Il Guelfo Bianco was in a great location. The front desk was very helpful with restaurant recommendations although we went to most places based on fodor's choices (which were all worth it). The only negative thing was that the breakfast was not worth getting up for in the morning. We had a good time and the location is well worth the price although the breakfast was disappointing.

Outstanding *** Hotel - Best in City!

Hotel Il Guelfo Bianco ***; 3 blocks from Duomo, 3 blocks from Central Market, 5 min Taxi from Train Station. A refurbished old building, beautifully done with modern art, antique furniture, etc. Staff was outstanding. Made reservations at museums for us, called taxis, served up a great continental breakfast, even provided umbrellas on the rainy days. I did not see another *** that looked nearly as good. Florence has only a few ****, and this hotel gives thema run for the money. They also have an e-mail, and responded to my messages in a matter of minutes. A class act, worth every penny! Recent prices ran 160 Euros & up for a double. (E-Mail: info@ilguelfobianco.it).

Hotel staff need to be trained on customer service 101

I stayed in this hotel on the 26th and 27th of September 2003. The place is gorgeous! I wanted to take pictures of the staiway and the room I was staying at. The bathroom was superb! It had all the nice qualities I was looking for. The staff, however, were very cold; in most cases there was no eye contact. The instructions I was given about the safety box was conducted in a very rude way. You also have to pay for internet use. There are other hotels in Florence that offer free internet service. Cute place, but if anyone wants my business, well..

they should have treated me like a customer. So after 2 days I said CIAO to this hotel!

Great Italian experience

Our family stayed 4 nights in the Hotel Il Guelfo Bianco in June and loved it. The location was ideal and the rooms were large and "Italian" in feel. Our breakfasts were enjoyed in the lovely courtyard each morning. When we were told by phone to pick up our lost luggage at the airport an hour away, the staff worked with the airline to have it delivered to the hotel. We hope for a return stay.

Warm and friendly

We stayed at Il Guelfo Bianco as one of our stops on our honeymoon in Italy. Warm and friendly, it was one of our favorites. Great location down the street from the Duomo. The front desk staff was extremely helpful and recommended a great restaurant for dinner. When we asked for directions to some of the sights in Tuscany, the two women at the staff gave us directions initially in English, but this quickly changed to a heated and increasingly loud discussion in Italian of the best routes into and out of Florence. It was very entertaining though we didn't understand a word! We finally got it though. The rooms are comfortable. Our first room was on the inner courtyard and very quiet.

We then moved to a larger room, with frescoes of angels painted on the ceiling. It was a little loud on the street side of the building, but comfortable all the same. Breakfast was pretty standard for Italy - nothing spectacular, but not bad. All in all, we loved the hotel, and would recommend it highly for people looking for a nice place in the middle budget range.

HAUNTED, but cute

The hotel and hotel staff were so very nice and completely accomodating. EXCEPT: I am convinced that the hotel is haunted. I had a double room on the fourth floor. There was a huge shattering just moments after I dropped by bags down, a light bulb somehow unscrewed itself from the wall that it hung perpindicular from in the bathroom, shattered and broke the glass soap dish on the wall and all over the floor - no explanation - how could that have happened? Also-- a constant chain-tapping/scratching noise only at night when i was trying to sleep... the ghost was relentless and even bent some of my credit cards and wallet in half!proceed with caution

Beautiful small hotel

We truly enjoyed our stay at this hotel. It is a small hotel, but very well situated on Via Cavour just a few blocks from the Duomo. The staff was extremely cheerful and helpful, giving us excellent tips on restaurants. We booked a room at the winter middle rate, about 165 Euros, and the room was great--very large, high ceilings, and a nice bathroom. The breakfast (included in rate) was acceptable--nothing great but very adequate. This hotel gives you a lot of value for your money. I would highly recommend it and hope to visit again.

Very roomy and central

I was very impressed with the Hotel Il Guelfo Bianco. I believe we paid 140E for a double and the room was huge with high ceilings. There was a sitting area and a super upgraded and immaculately clean bathroom with shower/ bath combo. All the common areas were also very clean and beautiful. This is a great hotel for a very fair price.

The continental breakfast was excellent. They did a nice bruschetta every morning and lots of pastry and even hard boiled egss were included. There were some more specialty items that you could also get for a nominal extra charge.

The location was fabulous. Very very close to the Accademia to see David and the Duomo. And it was maybe a 10-15 minute walk to get to the Uffizi or even the Ponte Vecchio. Also within 5 minutes to the Piazza San Lorenzo shopping area.

Highly highly recommended. I would definitely stay here again if in Florence.

Wonderful Place to Stay

We stayed there last week and had booked a superior double. It is a 15th century palace redone. Great location, about two minutes to the Accademia and about 5 to the Duomo.

My husband loved it also, cheery, pretty! Room (non-smoking) had view of terrace garden. High vaulted ceilings, tons of room, cosy armchair. Staff was pleasant, breakfast was more than ample. I definitely would recommend this hotel.

Pleasant hotel

I was very happy with my stay at Il Guelfo Bianco. I had a small but pleasant single room for 133 E, including breakfast. The staff was very kind and helpful. Internet is available; the first ten minutes are free, then nominal charges for additional time. I would recommend this hotel.