Hotel Icon, Autograph Collection
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Historical Traveler Reviews B & B Muu Mutsu
Hotel Icon is an ICON in the hospitality field...
I just got home to San Antonio, Texas after a relaxing stay at the Hotel Icon. I loved my stay. The room was clean, quiet AND very luxurious. Moulton Brown bath products were top of the line and I am hooked! My entire party was, and remains very impressed. From the moment Gregory greeted us at the door to the moment the valet brought the car around to leave, we were impressed. The staff remembered not only my name, but my entire party's names. They made a point to address any minor issues which arose, both efficiently and effectively.
I HIGHLY recommend the Hotel Icon to anyone looking for anything from a romantic getaway all the way to a quickie weekend road trip.
We were downtown on Friday Aug. 13 & decided to have lunch before riding the rails to the Museum District (a great deal & no hassles with parking). I had heard about the Bank at the Icon & we stopped in there for lunch. Although it is fairly fancy, & we were in polos & khakis (everyone else was suited up), we got great service and a great meal. The $20 fixed price allows you to pick 2 out of a wide variety of items, regardless of courses (you could have 2 filets if you wanted to). I had the strip steak--one of the best I've ever had & a good-sized portion, too. Craig had the lamb chop--also delicious. My crab salad was huge, although a little bland. Craig's ravioli was housemade. And be sure to get the O-rings. All in all, a very nice time. We also toured the hotel public areas--looks like a nice place to stay the next trip!
Hotel Icon was Great
We stayed here for our wedding night and it was perfect. The staff was incredible, we felt like royalty. We also used the spa downstairs and had wonderful massages the next morning.
Loved the Icon
A gem in Houston's revived Downtown Main St. area. We loved the HUGE bath tub, and service was superior! Note: if you book through Hotels, the room you get is NOT the one with a bath tub (despite what the description says). The Icon staff was able to upgrade us to a bath tub room, for a fee of course, but it was well worth it!
Excellent Hotel, Cool concept
I have stayed here twice. It is THE place to be in Houston. The hotel is a former bank building that has been delightfully converted into a luxury hotel. The hotel is lush and luxurious. Rooms are big and comfortable. Gym is awesome with all equipment done in red metal. The bar there is the hottest place in town, but the hotel is large enough that you can sleep without problem. A great concept well executed.
Fabulous Luxary Property
We have traveled all over the world and stayed at many beautiful hotels and this is among the few whom we think has top-of-the-line service to match the style and quality of the hotel! The staff was very friendly, and Candra Scott did an amazing job with the interior decorating!
Talk about top-of-the-line... I love Moulton Brown bath products!
I urge you to try a hot rock massage at the spa...so relaxing!
I can't wait to go back to Houston!
Hotel Icon adds a lot of class to Houston!!
Hotel Icon was great!! This is the only place to stay in Houston!!! If you are looking for a experience of a live time the Hotel Icon is it!!
The staff is refreshingly attentive and sincere in their actions. In todays world of indifferent hotel staffs it felt really good to stay here. You can tell they enjoy what their doing!! They aniticpated my needs like the finest hotels in the world. The restaurant is absolutely amazing, even room service was timely and of the same quality as the Bank Restaurant. The rooms remind me of a luxury hotel in downtown San Francisco. This is most certainly the gem of Houston!
This hotel has serious service problems. In my opinion it opened too quickly to garner Superbowl business and has too many kinks to name.
The manager at the hotel bar is downright rude. Every area of the hotel is on voice mail only and no one will call you back (this includes Spa and hotel bar). Getting an event booked is a nightmare. I have gotten the distinct impression that they are not interested in local business.
I was offended by the way they dealt with me and do not intend to give them repeat business.
An Experience in Personal Luxury
This hotel is wonderful! From the time the valet opened my door to the time I checked out, this hotel took care of my every whim. I enjoyed the 24 hour room service, the 24 hour business center, the free high speed internet access, 27 inch flat screen tv and most importantly The Whisky Bar. I stayed Thurs. - Sun. and the weekend crowd was fabulous.
The front desk agents were quick and very friendly. Check out was a breeze. I have never experienced such a wonderful team. Every one remembered my name and everyone knew it was a very special occassion for me. They all congradulated me on my special occasion. I felt as if I was whisked away into a wonderful escape. I definitely recommend this hotel to anyone who enjoys luxury. I have been to plenty, but all pale in comparision to Hotel Icon!
TripAdvisor Reviews B & B Muu Mutsu
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