Hilton Salt Lake City Center
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Historical Traveler Reviews Hilton Salt Lake City Center
Week visit to Salt Lake
We enjoyed this Hilton Hotel near the Convention Center in down town Salt Lake City. My chief impression of this hotel is the responsive manner of the staff. From the bell hop who checked us into our room to the hostess in the coffee job - each and every person we encountered were quality people who went out of their way to provide superlative service to ensure the hotel's reputation. My "always" complaint is about housekeeping, but in light of what I read recently about the numbers of rooms assigned for each maid to clean and the new bedding being used which is deemed much heavier, thus creating greater fatique - I now wonder if this may be why rugs are not vacuumed daily, and tile floors not wet mopped daily. It is just something they can't possibly do in the time allotted to them. This is a good place to stay; downtown is manageable by foot and gives the visitor a great chance to see a lot of the cultural aspects of SLC (Abravenal Hall, the Art Museum, Genealogical Library, Beehive House, etc.) only 2-3 blocks from the hotel. Another recommendation for sight-seeing might be to walk the three or four blocks behind the Hilton - the historic buildings have a placard on the sidewalk describing the origin of the building, previous owners and sometimes, the subsequent or current use. And for a super meal, try the Market Street Grill - 1 1/2 blocks from the hotel. Tell the bell captain you are going there and he will give you a voucher for a free shrimp appetizer or cheesecake dessert.
Nice conference stay
Stayed here for a couple nights with a conference. Hotel staff was very nice and helpful. Rooms were very comfortable and nicely decorated although the bathroom didn't have a fan and the front desk, although they said they'd send up an "engineer" to reset the alarm clock never did show. Fortunately, we brought one along.
They did a great job with our morning meals, cheerful staff and hot food and there were a lot of us!
We were on the 9th floor and frequently used the stairs as the elevators were jammed, I'm sure that is not the norm, just a very full hotel.
I also heard that they had overbooked and did not have room for all of our conference people but that is not confirmed, just hearsay.
All in all, a positive experience and very close to the Salt Palace where we had our meetings.
Not what I expected from Hilton. This hotel is in need of renovation. Everything seems old and run down, including the staff.
Upon check-in close to 11:00 PM I had to wait for the person at the front desk to take a personal phone call while he was checking me in. He told me I was getting a King, I got two doubles.
Working from my hotel room one day the airconditioning in the hotel went out. After several calls they finally sent a service technition who, after opening up my room air conditioner and leaving to get parts for almost an hour, told me it was the main compressor and it would be several hours before it was fixed.
After reserving a seat on the shuttle back to the airport, I ended up waiting for almost 30 minutes for the shuttle driver to be "found".
Only good thing is that they have wireless internet access (for a fee). I don't plan on returning to the Hilton.
Just stayed at this hotel for three nights, and really enjoyed my stay. My room (I was upgraded to a mini-suite) was nicely decorated, the bed was very comfortable, and the service was excellent. The restuarant, Trofi's, is nice and the food was good. It's in a good location downtown, so it's easy to get around. This is the fifth hotel I've stayed at in SLC, and I'd probably stay here again.
Restaurant recommendation: Bambara (at the Hotel Monaco), which is about two blocks away. Wonderful decor, food and service!
A little tired
Not exactly the newest hotel, not really the best location. Shows signs of deferred maintenance: the battery in the in-room safe was dead, one light switch didn't work. The $10 charge for internet service was ridiculous. Got the room through Hotwire at a very reasonable price.
Nice hotel; no complaints; highly recommended
Just got back from a long weekend here, and I couldn't have been happier with my stay. My room was spacious and lovely. The bed was extremely comfortable - better than my bed at home, I must say. There were five down pillows on my king bed and very comfortable sheets. The service was top-notch - everyone was very helpful and smiled a lot. The breakfast buffet in Trofi on the ground floor was pretty good. The location was perfect for walking and exploring - close to the Gateway Center, the downtown malls, Temple Square and good restaurants and bars. My only minor complaints were that the shower didn't drain well so I was always standing in water while showering (which I hate) and also I was on the fifth floor and didn't have much of a view (a rooftop, and a bit of the Wells Fargo tower). But all in all, I enjoyed my stay and would highly recommend this hotel. Especially for the price I found on their website.
Tired and needs renovation
I stayed at the Hilton Salt Lake Center in March. The staff was nice, and the location is at the center of Salt Lake City, but the rooms and facilities were old and tired and of motel grade - not nearly worth the price.
To add insult to injury, there was a $10 a day fee for web accesss, which they seem to add automatically to your account whether or not you use it. They were very good about taking it off, but I think it's outrageous to charge for web access - not usual in my experience for this level of hotel - and then to sneak the charges onto the bill.
I would have preferred to stay at the motel 6, which is just as convenient, had I known what I was signing up for. The price for the Hilton was unjustified.
As a note - the garage underneath is quite short, and has trouble with tall SUVs.
We stayed at this hotel in June of 2002. We were a little hesitant because the price of the room seemed too cheap to be a room at a Hilton! We really enjoyed this hotel, especially the indoor pool. The room was very nice although we could hear people having a party down the hall while we were trying to sleep. The hotel is located not far from the Mormon buildings and a large mall. We would highly recommend this hotel to anyone staying in the area.
Very nice, no complaints!
Stayed here four nights on business in July. This is one of the nicest Hiltons I've stayed at, the rooms were well furnished and quiet, good location, very much a business-class hotel. If you're looking for something more unique, this would not be a good pick.
We also ate at Spencer's steak house, just off the lobby, and it was very good as well (albeit not cheap!).
What a wonderful all-round Hotel
I was fortunate to visit SLC recently and enjoy the warm,hospitable and very service orientated Hilton Down-Town Hotel. It offered secure,comfortable and many services within the hotel along with truly very fine ,delicious and well priced dining. Thank you for a lovely base whilst visiting a very nice clean and easy negotiating city with it's many interests. Mary Cagney
TripAdvisor Reviews Hilton Salt Lake City Center
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