Hesperia Del Mar
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Historical Traveler Reviews Hesperia Del Mar Barcelona
Great hotel with great staff with somewhat inconvenient location
The hotel was fairly new, very modern and upscale decor. Staff was great and very helpful! Only drawback: Location was a bit incovenient in that is is located away from the main tourist hubs. Near the beach which was just so-so. Subway is 15 minute walk away, which easily takes you wherever you want to go -- just don't expect walking distances to all the attractions! If that doesn't bother you, would definitely recommend this hotel!
OK, not great
This was a good hotel, except that they advertize that they have a pool but they do not. This was a major disappointment because we were specifically looking for a hotel with a pool to relax in since we were going to be coming off a long overseas flight. Also, a strange feature of this hotel is that the main desk is about a dozen steps below ground level. Arriving with suitcases poses a problem because you have to either carry your bags down the stairs or take a small, difficult elevator down. There is no one who comes to the door to offer to take your bags down the stairs. This hotel is not actually on the water, but you can see the ocean if you have the right room.
Great but isolated
We stayed three days at this hotel and found it to be very clean and the employees very helpful. The only bad thing about this hotel is that it is far from the downtown area and tourist attactions. On the first day we tried using taxi transportation but because of their outrageous fees we opted to use the metro and bus instead. We soon ran into some young girls (whom we were told were gypsies) who liked to stick their had into your pant pocket and steal your wallet. My brother, who is 73 years of age had two young girls (one of them several months pregnant) pickpocket him. Lucky for him the first time he had his wallet in the other pocket and the second time the girl got ahold of his wallet when he grabbed her hand. I helped him to get her to release the hold on the wallet and then she fled. We notified metro's security and they told us not to look like tourists and to be careful because Barcelona has been invaded with thieves from different European and African countries.
Spent a week at this hotel. Read the reviews published here before I went and was worried I had make a mistake booking this hotel. But the stay was great!
The hotel is slightly out, but perfect if you want the beach. Its just a short walk to Port Olimpic where there is loads of bars and places to eat.
The staff here were really nice and friendly and the rooms were lovely.
Overall I was very pleased with this hotel, it was just what we were after. Great stay!
Worst Time in my life
While I was checking into the hotel this past July 2005, I was robbed of my carryon bag with my wallet, my prescription eye glasses, my computer, CD player, my favorite CD's and several other valuable items. This happened right in the lobby of this hotel. I stepped two steps to the counter to give my passport to the clerk and write my name and address on the copy and when I turned back, my bag with all my personal possessions was gone.
The hotel did nothing to help me other than offering the counter telephone to make calls to the credit card companies. And most disconcerting is the hotel's staff response that there was not a need to file a formal report to the local police. The staff indicated the called the police and if my bag was found they would notify the hotel. I found out differently when I went to the police and filed a report.
Since there was someone entering the hotel at the same time my bag vanished, and this person did not see anyone leaving the hotel, my suspicion is that the person was a patron of the hotel. We noticed someone waiting in line behind us (there were three others from my party checking in at the same time) but assumed he was a hotel patron waiting to talk to the clerk. This person was gone when I noticed my bag gone.
I have no proof that the bag was taken by a hotel patron, only strong suspicions.
I was very disappointed that the hotel was not more helpful in offering any assistance in my time of need.
I want this message available to anyone who would be thinking about staying in this hotel. All the travel literature states how prevalent pickpocketing is in Barcelona but you would think that a four star hotel would have some sort of security in their lobby.
Basic business hoel
Spent one night in October enroute to a cruise ship. Hotel room very comfortable, and breakfast good, although I had expected the price to be included in room rate. Staff were very helpful, but would not recommend it as a "family" hotel. Mainly geared to business people. Be that as it may, still enjoyed the room after a long overseas flight.
Overall I'd say: a clean, new, comfortable business like hotel, with very little personality.
We stayed 1 week during the end of May when all hotels in Barcelona were booked up, so we took this hotel. They increased the prices by 50% and hence the place was not good value for money (160 euro p.n.).
The hotel is very low key, with little discernabile personality, there are employess all over the place, but sometimes like when we we checking out, their efficency does not match there numbers.
The hotel is in a fine location for the beach, which is just across the road. Although this area of the beach is not suitable after dark. There is nothing else of touristic nature in the immediate area, but the hotel is about 10 mins from a metro stop too. And is situated about 5 mins away the arae of Publeo Nou is a good for an authentic taste of local life.
TripAdvisor Reviews Hesperia Del Mar Barcelona
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