Helix, a Kimpton Hotel
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Historical Traveler Reviews Helix, a Kimpton Hotel Washington DC
Loved the Helix
Went to the Hotel Helix on a recommendation from a co-worker and was so glad I did!! Planned a much-deserved "girls' weekend in DC" with friends I hadn't seen in awhile. We loved the rooms, the decor, the staff, the bar - all of it. The feeling is very "Austin Powers meets the Brady Bunch." The rooms are decorated in super bright technicolor designs - but it is a soothing and fun atmosphere, not tacky. Would recommend this to anyone who can appreciate something a little different. The best part is that they allow pets...and my dog loved the place too! The room had a lot of extras like CD player, super stocked mini-bar (with a lot of unusual items) super comfy beds and a lot of really nice touches. I will stay here again - maybe after I check out some of the other Kimpton Properties (Rouge, Topaz, Monaco, etc). The staff was very friendly and helpful but valet parking was a little steep ($20+) If I'd been smart, I would have looked for on-street parking.
If teenagers ran hotels...the Helix would be their jumping off point.
Never should have checked in. Booked 7 nights at the Helix for a hip but relaxing vacation. After entering through the automated curtains, I stood for at least 5 minutes at a "pod" in an empty lobby awaiting the attention of the distracted desk clerk. Registration from the previous guest remained on the counter reflecting their personal info (including credit card number) and rate as well as the $50 surcharge for "checking out early" that I later had to sign. Helix site advertised "plush robes" and in-room safes, which were not in my room at all. Room Service, which is only available 5-10pm, was delivered in plastic to-go container with plastic cutlery in a plastic bag..and the order was wrong. Mini-bar was all sugar, wasn't stocked daily, and they tried to charge me for things I didn't use because of it. Housekeeping missed several areas a day...dirty coffee maker, glass rings on night stand, dirty glasses not replaced, dust on shelves. Having to daily move 2 paperclips on 2 cards to signify if I wanted my linens changed got very old. After 3 complaints to the front desk and management over 3 days, I was promised coupons for their (not complimentary) continental breakfast, which never got sent "right up" as promised; had to ask the next day and the desk clerk quetioned that I should even get them.
Apples were cheap and selection was depleted when I went 5 minutes before they closed it down. I chose to toss the remaining free coupons and pay for a decent breakfast elsewhere (the closest is several blocks away.) Upon check-out, I struggled to get my bill corrected for the mini-bar and again there lay a previous guest's registration card...reflecting a rate $25 less than mine for the same room type.
I honestly felt irresponsible teenagers were running the place. Service is not in their vocabulary. I should have paid the penalty for cancelling day of, and relocated to the closest Super 8. My stay would have been more enjoyable, I would have had great service and I would have paid much less! Yes, the rooms are pretty both on-line and in person, but the rest of the Helix leaves a whole lot to be desired. The Metro is a 5-block hike away as well. By the way, an article in the Washington Post they delivered to my door had an article on that neighborhood's "recent renovations." Seems the area was not long ago frequented by drug dealers and prostitutes. Don't venture to 14th Street, because that's where they relocated to.
This was great!
My husband and I spend 2 nights at the Hotel Helix in Sept 2003. What a great hotel! A curtain opens automatically as you enter and we were offered a glass of free champagne on arrival.
The room was huge and L shaped with voile curtains sectioning off the cosy bed area. The furry bed spread was very luxurious! The bright colours really work with the more subtle shades and a great deal of thought has gone into the little details to make this hotel special.
Different fabrics and textures are used well throughout.
The first night we ate in the bar/lounge area and the food was good. We sat on stools which lit up when you sat on them! It's mad you will love it!!!
Very Retro, Colorful !!! we loved it
This place reminded my wife and myself of something from the 60's or the 70's era. Wide array of colors throughout the hotel & the rooms.
Very reasonably priced for all the amenities (included the nicely stocked mini-bar in the room!!) and the staff was "stand-alone" in customer service. I would recommend this to anyone traveling to D.C.
-I know I'll stay there again!!
What a Great Atmosphere
We had such a great time here. The room ws so different and interesting. Also the people were extremely helpful and polite. The Helix Lounge had delicious drinks and fun atmosphere. Parking was a bit steep though ($22/night). Highly recommend.
It was Fabu
It was great...I loved the decor, and the fact that there was a CD player in the room. Everything from the bed, to the bathroom was a sight to see. I also saw the inside of the Rouge Hotel, and it was just as great. Very low key, and reasonable. I highly recommend Hotel Helix or any of the other hotels...The Rouge, Topaz, Monaco...
Wax lips in the mini bar!
Picked this hotel by a photo on the net- it was fabulous! From the spotlighted curtains swishing open for each guest to the faux fur satin throw on the platform bed, it was all a delightful surprise. Even the continental breakfast muffins were superior. Go for the adventure, come again for the comfort. And by the way- room service offers delicious contemporary comfort food.
Want different? STAY HERE!!!!!!
I Love this place. I got bumped from another hotel to here and I am so glad it happened. If you want to stay somewhere different...this is the place. It is fun, the staff have been friendly and great to talk to.
The rooms are so much more different then anywhere else I have ever stayed (I travel alot for business). The rooms have a lot of space and are laid out to maximize it. A lot of little touches that you dont find at other hotels. Rates are 120+ a nite...well worth it. 6 dollar ride to cnvention center and CT Ave. It is a little off the main area but only by a few blocks. Its worth staying here.
The room was nice, and the location was not too bad, though there are not many restaurants in the immediate area. Stay away from the honor bar and the bar downstairs because everything is wildly overpriced--way more than the usual hotel markup.
Fun, service still evolving
We stayed at the Helix when it opened in fall 2002. Room was stylish, comfortable & very affordable - but service was clearly still being refined. Overall, though, a fun place to stay in a great location. Planning to return on our next DC stay, and hoping the service will have improved.
TripAdvisor Reviews Helix, a Kimpton Hotel Washington DC
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