Hotel Helios Benidorm
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How has this hotel rated in the past?
Historical Traveler Reviews Hotel Helios Benidorm
Whit a gr8 hotel !!!
Me n ma pal stayed et the hotel helios for a week and we thought it wiz offa gid ! everyone wiz really friendly n the waiters were really nice lads ! the entertainer wiz really funny n made us laff most nights !!! GOING BACK NEXT YEAR FOR A FORTNIGHT IN JULY
I booked a single room at the Hotel Helios, very last minute I may add, It could only be described as a "rabbit hutch". £256 for the week, not value for money in my opinion as this was bed and breakfast. My only experience of the Hotel food was the 1st morning when i had to queue to toast some bread only to discover the bred was mouldy!!! The location cannot be disputed and although it was a very small room, the balcony size made up for this. Just beware of the very busy/noisey Jokers Bar, which can go on well into the wee small hours.
My thoughts of the hotel
Ive just got from benidorm yesterday and thought that i would give my thoughts on the hotel, first point of contact was great,helpfull staff very clean hotel in a great location,i was there with my mam,husband,sister and two kids,and all very pleased to start with. got to our rooms,air cond was hard to work out and instructions on the wall where not very clear to follow,but once it was on worked very well,but didnot work with the patio door open. was unhappy once we went out onto the patio because we had a view of building work which we where not told about before hand so no chance of having a little bit of a lie in as the work started at 8 am. we where full board for the week,and our first meal was our evening meal, very poor quality and service in the resturant,choice was rubbish, not much choice for kids, my two nephews ended up just leaving on chips,and a few times we went we just couldnot face any of the selection that they offered and ended up eating out. If you dont like salad you havenot got much other choiceas it is served twice as day and all of the other potatos and veg had lots of butter glazed over them and i think that spoils the taste, and the selection of meats that their offered where all cheap cuts. The drinks where expensive,you could only buy wine by the bottle, the waitress never took the cash straight away, and even one time we got accused of not paying for our drinks the next day!.
Pool was nice but you where not allowed to have lie lows in the pool which i thought was a bit harsh. but there where plenty of loungers and little park to keep the kids happy.
Overall the hotel, cleaning service etc was excellent, no faults at all i can pick, but the foods just spoilt it and how expensive the bar was.
I would go back to the hotel again without of doubt but only on a room only basis,as the hotel is in a great spot for beach and nightlife
Great value but go' room only'
arrived at helios early evening,in baking hot weather. initially very impressed with hotel and seemed excelent value for what we paid.the first problem we encountered was the room was stifling hot.the air con had not been put on and anyway it is almost hopless.it is quite hard to work out how to operate it,and if the balcony door is even ajar it will not work at all.eventually got ready to go down for an evening meal.we had booked room only and the room,which was very nice was only 61 euros per night for a double which we booked direct with the hotel.we paid 7 euros for the buffet style dinner.it wasn't very nice,it was quite cold and bland. there was little choice of hot food and all the salad was covered in some kind of vinegarett dressing and there was only fruit and jelly or icecream for desert.no drinks were included,tea or coffeee is not served and the bottled water is quite expensive.you are not allowed to bring your own water in.
i was very dissapointed with the meal and glad we had booked room only.our neighbours told us that they had booked full board for 14 nights,but after the first couple of days were now eating in town every day.
the rooms were cleaned every day,they were nice and big with a good sized bath and shower.i had hoped that when we returned from our evening out,the air con would have kicked in and the room would be nice and cool,but sorry to say it was hardly any different.the air con is very bad.there is a patio and we requested a room overlooking the pool,which we got,however if i tried to leave the patio door open at night the noise from a neighbouring night club[the joker] was unbearable and went on until about 6 am.
there is a nice pool area and no problems getting sun loungers.we didn't go to any of the evening entertainment,but thre hotel is within walking distance to all the bars and clubs ect
overall the hotel was very nice and spotlessly clean but the food and air con definitley let it down.go room only and bring or buy a fan and you won't go wrong
Just returned today from Benidorm, so I will review while still fresh in my mind. Overall an excellent hotel, in a good position at the heart of the entertainment, and around the corner from the Wed/Sunday market.
The Hotel is rather multi national, somewhere in the order of 40% Spanish, 30% Dutch, 20% British, and 10% others.
The sun beds out numbered the guests, so there was no need to be up at the crack of dawn to reserve one, though I did notice some had towels on them at 7:30 am. Also a bonus, they had adjustable back rests.
It was impossible to fault the cleanliness of the place, from the pool area, to the bedrooms. Even though there were notices saying to leave your towels in the bath if clean ones were required, they were replaced daily where ever they were placed.
The only critisism I can make is that the food could have been better, unfortunately I have stayed several times at the Flamingo Oasis, where the food is exceptional, and this I'm afraid becomes the benchmark. Also in this area, a lot of money was spent on bottled water in the dining room, as drinks are only provided with breakfast. Three of us having one bottle each meal at 1Euro 15 Cents, cost us 103Euros over the 15 days!
I've been to Helios in november for the 13th time, and i still like it every time better!! I should say: "go to Helios"!!!!! Nice rooms, good food, nice crew!! and very good entertainment
Good food and service
stayed here, as a family atmosphere, good food and close to the beach better still market just around the corner 5 mins walk know what i mean gals
stayed with my family,kids aged 11 and 9, great clean hotel with very friendly helpful staff, book all trips thru the hotel not your rep, they have great bargins to the water parks and other attractions with 10% off most, its in a great location, in walking distance, or a taxi to all events.taxi right outside the hotel, 4 euros to waterpark and the seal and dolphin shows, 8 euros to tera mitica and theres a market on weds and sundays just at the back of the hotel. theres a life guard at the pool all day.also has a small park for the kids.the beachs and sea are fab, lovely and warm, top end of the beach pretty rocky but if you walk 5 mins to the right hand side of the beach, nothing but sand.food is lovely presented in the hotel with something for the kids everynight.book early and get a pool view thou!! or you could get the air condioning units,BUT the hotel will swap you soon as an availabitly is there if you are unluckly enough to get that room, there very helpful.if you need to know anything else just email me!! ill be back hotel helios!
Hotel Helios is the best hotel i have ever stayed in i loved it there it is two minutes away from the square i will defenatly be going back there next year!!
Sweet helios holidays
We enjoyed the Helios Hotel very well. Good foot, good bedrooms with good beds. It's absolutely worth to return there.
TripAdvisor Reviews Hotel Helios Benidorm
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