Average Hotel

I stayed at this hotel in August 2004. Bearing in mind that this hotel is 4 star rated, I was a little disappointed with this hotel.

The facilities were average. The gym was poorly maintained and the equipment needed repair and updating.

The hotel lobby has 4 internet terminals available. Rather frustratingly, these kept crashing after around 15 minutes of use.

Drinks were very expensive in the hotel bar, particularly in the evening. £10 for a Jack Daniels and coke is excessive in my opinion.

On the positive side, the food was good, and there were plenty of dishes available from the buffet.

The pool is large, and there were plenty of sunbeds available for the early risers.

The hotel staff are helpful and friendly, and there was a pleasant atmosphere around the hotel.

We did a Stag do & had a great time

12 of us visited this hotel for 5 days in July 2004 on a stag do!

It is a big hotel, the reception could host a 5-a-side football competition!!

When we were there, very few children were present (pre summer hols) but it was full.

The only bad point to be aware of is the busy main road in front of the hotel. It is on the main duel carriageway running east to west along the coast. If you have a room overlooking the road it is noisy only if you have the two double glazed doors open onto the balcony. If you have them both shut you can't hear the road. The air-con worked fine in my room & I kept the doors shut. Beyond the road in the distance is the beach and sea, which if you are on floor 2 or above, can be seen from any "road facing rooms". If you have a room overlooking the back/side it is very quiet. We only had breakfast, which was fine. Plenty of choice, meats, cheese, bread, omelettes, egg, bacon, sausage, cereals, fruit, champagne, fruit juices, tea, coffee, etc. Good waiter/waitress service. The hotel is 10 mins walk from the main quay area of the town where all the bars/restaurants are and the marina, very lively at night till 4am. There is a subway directly outside the hotel under the dual carriageway onto a wide boulevard down to the beach. There are some monster boats in the marina!! The hotel pool was fine and the pool bar served the usual drinks albeit a bit slow. Plenty of sun beds too. It is about 1 hour from Malaga airport by taxi at approx 60 euros for 4 people. The hotel also has a casino on its complex. Stakes are fairly high but worth a visit. That's it. Spike.

Fantastic time

Fantastic Hotel, only a short walk to the harbour. Went on a hen weekend with 5, 30-40 years old women and had a brilliant time. Lots of work conventions there but most people behaved themselves. But then again we are gobby essex girls who think we are the dogs bollocks. (please see the manchester comments). Had a large room for 3 loads of space.

Great for "spot the footballer"

Report on May 2004 Stay

I stayed at the H10 Andalucia Plaza in Puerto Banus in mid-May 2004. I booked this hotel as part of a pacakge trip from the Belgian tour operator Neckermann. I paid approx. €700 for a week HB including flights and transfers.

The hotel itself is very nice 4*, well maintained, pleasant dining room with outdoor terrace overlooking pool, good swimming pool and deck area. Hotel service was generally very good.

The room I was initially given was facing towards a busy road that dissects Puerto Banus and separates the hotel from the centre and harbour. There was too much traffic noise for my liking. I was moved after the first night to another room facing away from the busy road, which was much better. Although I did not pay extra for it, I wound up staying in a mini-suite with separate bedroom and living area. The room itself was very nice with full marble bathroom, pleasant bedroom area, balcony.

I was on a half board pkg. so had breakfast and dinner at the hotel each day. the breakfast was very good with lots of choice, including freshly made omletes or eggs of any type and fresh juices, croissants etc. Breakfast was served until 11:30 Am! Dinner was also buffet style, quite good, with some variation although not as much Spanish food as I would have liked (probably catering to the largely Uk guests). Wine prices in the resturant were reasonable. The dining area on the outdoor terrace was especially pleasant and service was very good.

The hotel is very close to the local bus stop which allows guests to take bus to Marbella or to Estepona, so its fairly easy of expore the area w/o a car. However, car rental rates are very cheap (about €150/wk for a small one).

Great location for couples

Been to this hotel three years running, twice as a couple and third time with an 18 month year old. My advice is to look around before you book, I've seen this hotel in several brouchures at wildly differing prices, don't be fooled if you see this in an upmarket brouchure, most operators feature it. The hotel is in a great location, a 10 min walk from the harbour. The pool is never too crowded but always popular as there are no decent beaches nearby. Food a bit hit and miss, the buffet style means the food is not as fresh as it could be. In common with the rest of marbella you tend to get gangs of gobby essex lads and girls in peak season thinking they're the dogs bollocks and acting the typical brit abroad. Even though the hotel itself makes an effort to accommodate young children I definately felt on the last visit we were in the wrong resort - Alcudia for us this year!!

Excellent Value @ £725 inc flight for 2wks HB June/July 2003

Excellent Value @ ?725 inc flight for 2wks HB June/July 2003 - Room exactly as described, although small balcony with furniture for breakfast at just ?10 for complete (2pers) in room (included in price in restaurant). Excellent Restaurant with patio service, clean crisp linen and sparkling glasses, 5 or 6 main dish choices with Chef cooking on show every night! Maid service first class. Usual Towels at dawn near pool even though notice says not allowed, we did manage to get good pool positions most days, free pool towels Poolside bar a little over the top on price and inside bar badly designed especially when entertainment on. The only bad/very slow service was from this inside bar. Waitress drink service excellent and a simple ?2 tip will give you all the olives and attention etc you need at 5.00pm with the best Margarita I have ever tasted! Just looking to go back in August 2004 but the price is virtually double? Finally, good restaurants 25m away and a must is Regina and the one beginning with T on the other side? A walk down to the beach and lunch at Tramps was excellent value, a real pleasure to pay the bill...go on give it a try - enjoy!

Lovely Time

We were there for 2 weeks in October and found everything lovely. The pool area was beautiful and the service could not have been better. The only negative was that the casino's stakes were too high.

Great Hotel and Atmosphere

We stayed at this hotel for 2weeks in July and found the hotel much better than we expected. The hotel was kept so clean and we thought the maid services were excellent. I did find that there should have been more snacky food available around the pool areas would have not gone amiss and there should have been a stricter policy on people reserving sunbeds. We did also find one or two non-residents using the pool facilities so tigher controls needed. Our room was away from the road so suggest not having a room near to the main road. All in all we really enjoyed our stay and the atmosphere of the hotel. We intend re-booking at this hotel for the future.

Relaxed atmosphere

We stayed at this hotel, July 2002. We were travelling with two young children and found the hotel facilities great for a family. The hotel is well maintained and staff are friendly. The pool area is very nice and plenty of room for buggies. The restaurant food is quite pleasant. the rooms are spacious and clean. there is a direct link from the hotel via an underground tunnel to get to the beach and the town which is about a 5 min walk to the beach and a 10min walk to the centre of Puerto Banus. It is a high class resort and well worth a visit.

Fab Food

Had a superb holiday at this hotel, would definately return. Food was buffet, but they gave a top class choice. They also had a chef every night cooking your chosen meat or fish on the spot, Delicious!!The staff were very helpful and good with children. Great location although if you are fussy, there is a main road running past the hotel, bit noisy but didn't worry us though. Shopping was close by and the casino next to the hotel was good fun. Always something going on in the hotel at night, and for a decent tip, drinks were a lot cheaper than maybe they should've been. Our children loved it, we had a family room that consisted of a big lounge(the kids had pull out beds in this), bedroom and bathroom. The best part for us was that our kids could swim to their hearts content and that we could relax with service on tap! Nothings ever perfect, but this was very close.