Grand Hyatt Singapore
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How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
Photos of Grand Hyatt Singapore
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TravelPod Member ReviewsGrand Hyatt Singapore
Great place to stay when you have one night between the flight and the cruise. Good and Quiet.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
We left the kids with a babysitter along with some friends little ones and we all went for brunch with free flow drinks at a 5 star hotel!
It was awesome.....
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Grand Hyatt Singapore
Can do better
I have stayed several times at this hotel and have been impressed in the past, but was disappointed on my most recent trip. I stayed 2 separate nights - 27 Aug 05 and 2 Sep 05. I was allocated different rooms in the Terrace Wing, which is currently being refurbished and needs it. I was not given any advice about the refurbishment until I checked in, otherwise I would not have booked this hotel. In my rooms, the 'one touch' bedside controls for the lighting no longer work or only work sporadically, the vertical blinds for the windows are ripped and broken, the paintwork is dirty, the plumbing is noisy and needs attention and the supposedly stored numbers in the telephone for concierge, room service etc do not work. These conditions were the same in both rooms that I had and I guess will be fixed in the refurbishment. The refurbishment work began around 8.40am and continued until around 6.30pm with audible drilling noises. The hotel desk said it would be 9am - 6pm but that was not correct. The refurbishment is scheduled to finish next Chinese New Year, so around early Feb 06 probably, with no reduction in price for the inconvenience. Until then, I would avoid this hotel as it can do so much better than it did for me recently.
A smashing time!!!
We opted for one of the recently renovated club suites, and were pleasantly surprised with the size of the room upon check-in. Everything was very clean and in good condition. The view from the room was not great, but then I'm not sure that there is such a thing in the Orchard Road area!!
The breakfast and evenings drinks were welcome, although we were somewhat limited for choice as we are both vegetarian, and are only available for relatively short windows of time. We did not eat in the hotels restaurants for the same reason.
The hotel is located a short walk from the nearest underground (the cleanest and most efficient that I have experienced anywhere in the world), and is surrounded by the various shopping malls that litter the area.
Unfortunately, our lasting memory was the fact that the hotel broke a bottle of liqueur that we had brought back from Australia whilst holding our luggage in storage. They only told us as we were leaving to catch our flight that the damage had occured, ruining gifts, clothes, a phone and the bag that it was in. The hotel reimbursed us for everything that was damaged on return to the UK, but it still left an unpleasant memory of the hotel.
Trendy and chic suitable for the business traveller
This hotel's best attribute is the location. Centered in the middle of Orchard St. (such good shopping!), this hotel is part of Singapore's downtown buzz. As for the hotel, the lobby is chic and trendy, but wreaked of cigarette smoke which nearly killed me as the check-in was soooo extremely slow. Let's just say the customer service is not above and beyond here. It is a business kind of hotel.
Once I finally got checked in, I had a suite, which was nice but minimalistic. This included a sitting room with a nice desk, spacey couch, and a very cool new Bang and Olufson TV! However, in the bedroom, the mattress was unusually hard and there were even a couple of springs sticking up in my back. Its' saving grace was yet another B&O TV and some wonderful blackout shades! Also, despite the busy street below, the room was not noisy, as I was on the 17th floor.
Finally, the restaurants in the hotel I found very impressive. Being a foodie myself, this is always a major selling point for me, since I was tired and didn't feel like venturing from the hotel. I ate breakfast one morning at STRAITSKITCHEN, which offered everything under the sun for the breakfast lover. Top quality ingredients, with so many choices, that I really had to limit myself to trying just a bite of everything! The other restaurant I tried was Pete's Place, which was above average Italian for Singapore. I liked what I had, and it was better than your average "hotel food." Although, both restaurants were a tad overpriced.
While I only got to spend one day at this hotel (I was in transit), I would say this was above average, and decent value for the money.
Based on reviews I opted for the club level rooms. Great decision as the breakfast was really diverse and much more than continental in my opinion. Same with the evening drinks and appetizers. You could make that a meal if you wanted...but of course, food in Singapore is so good we had to try and not eat too much in order to sample food outside the hotel!
This hotel is very nice and a great location by the MRT - although be warned that the concierge will try and talk you out of taking the MRT and sell you a city sightseeing bus tour. The MRT is very simple to use and faster and cheaper than the bus. One other thing, some reviews on Singapore said shopping deals are no longer to be found. This is incorrect. I am very frugal and finally had to stop making purchases as I had no room for my items! Most deals are in the Chinatown section although I actually bought a silk purse for about $30 in a hotel - and that was the biggest splurge!
Take this bed home with you!
for visitors to singapore, take one of the taxis to the centre for about £15 sterling - per taxi
grand hyatt not bad. we stayed for 2 nights on the way to and from melbourne in may 05. following suggestion of previous travellers booked club suite. xtra large comfortable bed, access to club floor, with canapes and booze included. friendly staff, eat out around the corner rather than expensive room service - loads of good quality local restaurants. if leaving for airport at night, pre book hotel mercedes - cost $35, but is worth it and it is waiting for you rather than you waiting for a taxi - sometimes their is a queue.
buffet breakfast on club floor is great, pool is superb. lots of staff, very attentive
will stay again - central for shopping
Fantastic room, location and value
My husband and I stayed in a Grand Deluxe Room in April 2005. The room was really a mini-suite, beautifully appointed and spacious. Bottled water and apples were replaced daily. The hotel restaurants were of a very high standard, and worth trying if you are happy to spend a bit more on good food. The location could not have been better- right near the main shopping malls of Orchard Rd and the MRT station. We had originally booked the Hilton, but when we saw what the Hyatt offered for the same price, we changed our booking at the last minute on line, and were VERY pleased with our choice in the end.
Taittinger Champagne at Grand Hyatt singapore
MONSIEUR Pierre-Emmanuel Taittinger is a very nice gentleman and a very cool guy like myself. As Dr. Michael Lim The Travelling Gourmet, I meet a lot of VVIP hoteliers, celebrity chefs and winemakers, and I was privileged to meet and speak to Pierre on Valentine's Day 2005. He demonstrated how to open a bottle of his flagship Brut champagne and it literally exploded in his face. It was a champagne bomb and some champagne splashed on my best 100% cotton long pants too. We were in the Mezza-9 Bar of the Grand Hyatt Singapore. A lesser man would have blown his top and exploded too, and don't ask me why it happened because I honestly don't know. Perhaps the bottle was not so fresh or perhaps it was shaken and stirred by an inexperienced staff of the bar. Your guess is as good as mine, but the point is that I was very impressed by my friend Pierre's coolness under fire; although he was quite soaked to his eyebrows in lovely bubbly. He was as cool and calm as an SAS trooper armed with only an M16A2 assault rifle facing hordes of enemy soldiers behind enemy lines. Without a big fuss, he proceeded to open another bottle....perfectly this time, and we savoured his marvellous champagne, as he told me why his champagne is always good to the last drop. "When every bottle has my name on it, I make sure it is good!" Need I say more? Incidentally, they have great Japanese food in Mezza-9 restaurant at the Grand Hyatt Singapore. I love Taittinger with some Sushi and Sashimi!
A votre sante! By Dr. Michael Lim who is a renowned Travel, Food & Wine Writer/Editor based in Asia
I spent 3 nights at Grand Hyatt in Sep. 2004.
Before I went, a colleague complained about traffic noise and hard to get a taxi in the morning.
When I checked in, I asked for a quieter suite, with SGD$40
upgrade included (based on the previous review).
I got a suite in tower wing, with apartment view (facing south).
The suite is well worth the extra SGD$40.
It is stylish and nice, as mentioned in the previous review.
Another colleague stayed in the standard room, and he
was very disappointed.
In terms of view, I can barely see the skyline along Scott Road.
In terms of traffic noise (I stayed on 14 floor or so), it's not bad.
I could hear honking from Scott/Orchard, especially with evening traffic, but in general, it doesn't bother me or disturb my sleep.
By the way, the check-in line is short, unlike some other overcrowded hotels. I had breakfast on 2nd floor (Asian Cafe?).
That restaurant is very stylish, but the breakfast is not included in my package. As to shopping/location, this hotel is very convenient. I can buy almost everything nearby. Regarding the morning taxi problem, since I was picked up by colleagues, so I'm not sure, but I guess 10-min buffer may be needed.
In summary, the suite is very well worth it - the rooms are nice, and the location is very convenient.
Club Floor is fantastic.
We stayed at the hotel for a couple of days in August and we had a great time. I do agree that you should stay in the renovated club floor, it is superb. Our room was huge with a fantastic bathroom and large windows provided a good view of the cityscape, especially at night. On the club floor, breakfast is included in the chic club lounge, which also offers free coffee and snacks throughout the day and complimentary cocktails at night. Room service was fast and tasty and housekeeping was absolutely fantastic. The check in process is very personal and welcoming, Singaporeans offer the best customer service on earth. The Pool area is great, plenty of room with an excellent poolside restaurant. I will stay there again on my next visit.
Only get the new Suites!
The standard rooms here are not worth getting at all. They are very dark, old and have awful views. I immediately asked for a suite and only paid 40 SGD more - well worth the extra price. The new suites are fabulous! Flat screen TVs in the bedroom and the living room with a fantastic glass work desk and a beautifully modern and wonderful glass bathroom. Views are pretty much nonexistant, but location is convenient.
TripAdvisor Reviews Grand Hyatt Singapore
Travel Blogs from Singapore
Interview with caleb
Did you like legoland?
How did you get to legoland?
On a bus it was boring because it took so long.
What did you like most about legoland?
The scariest ride was the dragon roller coaster it had carridges and there was a dragon head and tail.
What was the most fun water slide?
The green black one because it was really fast and Dad got scared on it.