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Historical Traveler Reviews Fontana Hotel Rome
Breakfast with a smile?
We first stayed in the Fontana 40 years ago, and went back in 2003. So many memories. Of course the view is fantastic. Quite noisy, but this is one of the most beautiful views in the world. The room and bathroom were very good. The only complaint is the woman serving breakfast. Each morning she grudgengly brought a second coffee, and for the price one pays there, even a fake smile would be welcome. And certainly all the coffee we want.
Would we return? In a heartbeat, but wish they would do something about her. We've known people who did not return just because of the breakfast "scowl".
Very, Very Loud, No Air, Terrible Breakfast!
If you don't want to sleep, and love "cold mud water" coffee in the morning, this is the place for you! The bathroom is so small that you must dry off from the cold shower outside the bathroom. The very angry women that serves what they call breakfast up on the rooftop is so mean, and cranky that you want to get out of there asap! There is no air-conditioning, just a small ceiling fan. The fountain has visitors around the clock, from about midnight on the young people are out there drinking away and singing into the wee hours! Run don't walk from this hotel.
The Hotel Fontana really left a bad taste of Rome in our mouths. We just returned from a trip starting in Rome. We could only be there for 24 hours prior to leaving for a cruise through the Med. Wanting to make it a memorable stay, I had heard of the Hotel Fontana from an acquaintance. They indicated that it was the only hotel that overlooked the Trevi Fountain and that it could be truly memorable and romantic if you could guarantee a room overlooking the fountain. I emailed the hotel directly asking if this would be possible. The assured me that it was possible and that to ensure this I would pay 260 euro. I agreed to this. Prior to leaving for the airport I emailed them to ask about an early check-in as our flight would have us arriving at te hotel around noon. They emailed back that they would make every effort to accomodate.
When we arrived, the taxi driver can only take you so far as the area around the fountain does not permit cars. We had to walk our 4 large bags to the Hotel. When I went to check in I was told that our room wasn't ready yet and that a room overlooking the fountain was not available. I indicated that I had a printed copy of the confirmation of the reservation guaranteeing the room. The man, who spoke some English, simply shook his head no and said it wasn't possible. After seeing the room, which I almost started to cry when I did, I went back downstairs and told the man I was not paying 260 euro for the tiny room with no view he had given us. It had two single beds that were placed up against the wall lengthwise. The room was not even wide enough to put the two beds together-we tried. It must have been 15x7. Luckily, it had a bathroom. Which I won't even get in to. I suppose all of this would have been worth it had we had a view of the truly incredible fountain. Since we did not, the man at the desk said he could give us the room for 200 euro-only if we paid in cash. I agreed to this as I really had no other choice. Not speaking much italian, I wasn't going to make it very far looking for a new room, nor did I have the time. When I came back down to tell the man about the room, however, he was talking to a woman and her daughter, trying to get her to take a room. I heard him saying something about a beautiful view and he hushed up as soon as I walked up.
The room across the hall had a view and it's key was in the slot at the front desk the entire time we were there. You are not permitted to take your room keys with you, when you leave they stick them in a slot which is behind the desk and very easy for anyone to see. Even after midnight when we came back from having a late drink and taking some photos of the fountain it was there. As it was first thing in the AM-around 7:30 when I went downstairs. I believe there was noone staying there and the front desk was hoping to sell the room to someone else for a higher price or something.
Either way, the breakfast was a total waste. The service was awful. The dining area, which they tout as such an added benefit, was tiny and there were only 2 seats that had any view at all. If you weren't in one of those seats you could forget the view. The breakfast itself consisted of Prosciutto, cheese, tomoatoes, prunes and yogurt. The harried looking waitress who tried to get me to eat off of a dirty plate brought out cold caffe latte and never did bring me a fork. I was forced to eat with a knife.
In all, it was a miserable experience and I felt completely violated for giving them any money at all. After getting on the cruise ship and comparing stories with other peple who had stayed in Rome prior I heard that most people's rooms were small, which I expected, but much nicer than ours. And that the employess were much more honest and competent.
Whatever you do, do not stay at the Hotel Fontana. The website is quite deceiving!
Just returned from a weeks sightseeing in Rome and stayed at the Fontana. Its location for walking to all the tourist sights was excellent and there are plenty of restaurants a few paces away for dinner.
Breakfast was very good and served on a rooftop airy terrace.
The room, 107, was clean and looked directly onto the fountain and the square below. This was a unique view although if you are a light sleeper the noise of the crowds until 3am may put you off. The fountain also runs all night - you do get used to this !
The bathroom was very tiny and it was very difficult to move in the shower.
That said, I would recommend this hotel. If you are keen to see Rome to the full and don't want to spend your holiday in your hotel room then this hotel is definately worth considering.
Complete Tourist Trap
I know that accomodation in Rome is notoriously expensive but this hotel is an absolute joke and I would not recommend it to anyone. My partner and I spent four days in Rome very recently and found the hotel standards very low and the staff extremely unhelpful. We stayed in room 208 and although it had a view of the Trevi fountain, the room itself was smaller than the smallest hotel room in Paris! The bathroom, however, was ridiculous. It was so small I have bruises from trying to dry myself in it. The shower curtain didn't reach the shower tray and so the floor was flooded every day. But worse of all, we had NO HOT WATER ANY MORNING. On the first morning we went down to reception and told them we had no hot water and the man at reception abruptly said " I know". I asked why. The reason was that it had all gone (it was 11am). There would be no hot water till evening. The second morning when I complained about the lack of hot water I was told that the building was old and had plumbing problems. No apology. The third morning they said it was being fixed and they didn't know how long it would take. We asked to change rooms and were told "maybe tomorrow" but it never happened. We soon gave up and had freezing cold showers every morning. We asked for an iron on the first day and were told "No". The lady who makes breakfast on the top floor had one, apparently, and we had to get it from her. She didn't know what they were talking about. On our last day, after trying and failing to buy an iron in Rome and wearing the same clothes every night, we discoverd from the hotel accountant's office that there was a room with an iron and ironing board in the hotel! The staff were infuriatingly obnoxious and lied to us constantly. On the third morning I had had enough - the male staff at reception were so rude and unhelpful and our accomodation was awful - and I went downstairs to complain about everything. We got a very small discount but no apology.
We had a fantastic time in Rome and we decided that we were not going to let the hotel get us down (although it was touch and go the first day!) But don't make the same mistake as we did. We will be making an enquiry as to how this hotel has a three star rating. Oh, and by the way, the hotel is nothing like their website. They obviously hired a very creative photographer and newspapers, room service, bathrobes, shampoo and good service don't exist!!
View with decent service
Small but nice rooms w/good WC. The great view comes with noise until late at night. Terrific breakfast room, staff was nice enough.
Excellent for Romantic Getaways!!!
I was recently staying at the Fontana Hotel for 3 days during my honeymoon. We had the best room of all the hotel: 206. This room has the best view of the Fontana di Trevi and, according to the room plan, is the largest of them all.
The hotel is centrally located at the heart of the ancient Rome. Walking steps from the Panteon, the Piazza di Spagna, Piazza Navona and Piazza Venezia. The Roman fori are also very nearby.
The hotel itself is very charming because of the exceptional views over the Fontana. Should you be getting a room without views, please be advised that the hotel is comfortable but rather pricey. The rooms are clean and simple, full of antiques. The bathroom we used was completely renovated. The only downside regarding the bathroom is that the toiletries did not include shampoo. Breakfast (included in the rate) is fantastic. It is seved in the terrace on the top floor with full views of the Fontana. It includes most of everything: yogurt, fruit, toasts, croissants, Italian prosciutto, salami and cheese, almond cake, coffee, tea or chocolate. Regarding the inconvenients, obviously, the Fontana is a non-stop atraction in Rome... Accodingly, there is noise from 9 a.m. to 3 a.m. in the morning... Keeping the blinders closed help. Another inconvenient is that the rooms facing the Fontana do not have air conditioning but a ceiling fan. Although we were staying there in the middle of July, we did not find it disturbing. The room was cool enough for us, but we understand that some people might find that problematic.
If you would like to have a romantic getaway, this is the perfect hotel. Ask for room 206, and open your window to the Fontana every morning!
We ended up finding this hotel last minute and it was so nice. The rooms were charming and the view was spectacular. Great location, good prices, and clean. The man at the front desk was very very nice and helped me and my family immensely.
Best Position in Rome
Very nice clean rooms, great view of the Trevi fountain from the breakfast room. Reasonably priced especially for the location. Some staff were very friendly and helpful but in typical Italian fashion others were completely indifferent.
Anyway, this would have to be the best location in Rome for a hotel in my opinion. If you are arriving by taxi tell the taxi driver it's directly opposite the Trevi fountain. He will not be able to drop you out the front as the square is closed to traffic but he can drop you just outside the square.
TripAdvisor Reviews Fontana Hotel Rome
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