How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Business Services
- Fitness/Health center
- Wheelchair accessibility
Historical Traveler Reviews Emporio Reforma Mexico City
Hatten einen tollen Aufenthalt
Das Personal und der Servcie waren ausgezeichnet. Das Hotel wird im Moment modernisiert (schein fast abgeschlossen zu sein), wir bekamen ein renoviertes Zimmer im 9. Stock, das war in ausgezeichnetem Zustand, hatten mit nichts Probleme und wir verbrachten hier sechs Tage. Wir haben uns sehr sicher gefühlt, es liegt auf Reforma und so kann man alle Sehenswürdigkeiten der Zona Rosa gut zu Fuß erreichen. Ich würde wiederkommen und das Hotel ohne Zweifel anderen empfehlen. Danke für einen tollen Aufenthalt.
Mein Freund und ich waren im Mai 2006 fünf Tage lang in diesem Hotel und hatten einen großartigen Aufenthalt. Das Personal war sehr freundlich und hilfsbereit. Der Concierge, Carla, war besonders hilfsbereit, wenn es darum ging, uns zu sagen, was wir uns in der Stadt ansehen konnten und gab uns auch Tipps, wie wir herumkommen konnten.
Die Zimmer waren klein aber sehr nett eingerichtet (Badezimmer aus Marmor, Whirlpool, europäische Einrichtung, ein ein DVD-Spieler im Zimmer) und es war sehr sauber. Die Lage war recht zentral zu den Sehenswürdigkeiten der Stadt (obwohl es in der unmittlebaren Umgebung des Hotels nicht viel zu tun gab).
Das Hotel liegt zwischen dem historischen Distrikt und Chapultepec Park und ist sehr nahe am hippen Zona Rosa. Wir haben zweimal im Hotel gefrühstückt und haben dort einmal zu Abend gegessen. Das Frühstück war gut und der Preis war vernünftig. Zum Abendessen empfehle ich, dass Sie sich nach etwas anderem umsehen. Das Essen war teuer (auf jeden Fall im Vergleich zu den anderen Restaurants in der Stadt) und war nicht von bester Qualität.
Alles in allem hatten wir einen tollen Aufenthalt und wir würden dort auf jeden Fall wieder unterkommen.
My boyfriend and I were at this hotel for about 5 days in May 2006 and had a great stay. The hotel staff was very friendly and helpful. The concierge Carla was especially helpful in arranging things for us to do in the city and giving us advice on how to get around. The rooms were small, but very nicely appointed (marble bath, whirlpool tub, European decor, and in-room DVD players) and extremely clean. The location was fairly central to the city's attractions (although there is not much to do in the immediate vicinity of the hotel). It is about half-way in-between the historic district and Chapultepec Park and is close to the trendy Zona Rosa area. We ate breakfast in the hotel twice and had dinner once. The breakfast was good and reasonably priced. I'd advise finding somewhere else for dinner though. The meal was expensive (at least compared to other meals in the city) and was not the best quality. Overall we had a great time there and would definitely stay there again.
Had a great stay
The hotel staff and the service were excellent. The hotel is undergoing renovation (appears to be mostly complete); the renovated rooms we were given on the 9th floor were in excellent order, no problems with anything and we were there for six days. We felt very secure and the location on Reforma is within easy walking distance of the Zona Rosa. I would return and would recommend the hotel without a second thought. Thanks for a great stay.
Great deal in a good location
The reviewer from Oakland May 2005 did a great job of describing this hotel. It's a fine hotel with a beautiful lobby and good service. The rooms are quite small, but they are in the process of renovating them. The renovated rooms make impressive use of space and are beautifully designed (lovely wood details, fantastic lighting, nice art and bedding). The rooms were spotless. The beds feature very thick comforters which I found to be too warm for the room--I'd recommend asking for a thinner blanket that you can substitute for the comforter if you get too warm during the night. Both the breakfast buffet and the breakfast a la carte menu provide good food at a reasonable price, and it's convenient. We also ate there for dinner one night and it was just adequate, but we also ate in the Mexican Fonda in the Fiesta Americana down the street--a much prettier space but quite disappointing. The hotel bartender makes a wonderful, fresh, limey margarita that's not too sweet--I just wish that the restaurant/bar lighting wasn't so bright! We highly recommend the hotel's secure taxi driver Angel de Reyes. We'll definitely return to this hotel--it's a great bargain and features enough comfort and ammenities to please most travellers without being too corporate. I'm not sure if all the rooms are renovated yet, so you may want to ask for a renovated room when making your reservation and/or checking in.
Would definitely stay again if I ever return to Mexico City!
My husband and I just returned from a week in Mexico. We spent the first three nights of our vacation in Mexico City, in the Hotel Emporio right in the middle of the city's main avenue, Paseo de la Reforma, in between the Alameda Central/Historic Center and the Zona Rosa. The location is pretty good, although there wasn't much to do immmediately around the hotel.
The facade of the building is beautiful, as is the lobby. The rooms are not quite as lovely, but well-maintained, comfortable, clean, and roomy. We reserved a standard room with a king-size bed through Expedia and actually got what we asked for upon check-in late Sunday night (a little unusual with our luck lately!). The bellmen and front desk staff are very friendly but they do not speak very much English - this is generally what we encountered throughout Mexico City, so I'd recommend at least conversational Spanish before your trip. You'll get by by pointing and grunting, but you'll definitely enjoy your trip more if you understand at least basic Spanish.
Each room has a jacuzzi tub and the shower had great water pressure (for some reason, so many hotel showers are barely more than a trickle!). The beds are really hard (maybe us Americans are just used to soft beds!) and the noise from the street can be loud at times depending on where your room is, but otherwise, the room was quite comfortable - a welcoming oasis after a long day of walking and attempting to speak and understand Spanish in Mexico City!
We had the breakfast buffet the first two mornings and it was quite good. For about 150 pesos total, we each had a plate full of sweet rolls (the mini chocolate croissants are delicious!), a buffet of Mexican breakfast items such as chilaquiles, rice, beans, and fresh fruit, plus coffee and a variety of juices. Stay away from tap water, lettuce, and fruit you can't peel and you'll be fine! Additionally, each day we received two bottles of water in our room which we drank and were not charged for. If you need more than that, it's about $1 US per bottle.
We had dinner in the same restaurant (on the second floor of the hotel) one night and it was not exceptional, but decent and reasonable. I'd recommend the breakfast buffet and then find a nice "fonda" (a family owned restaurant) for a mid-afternoon fixed menu of the day for about 50 to 60 pesos. We tried Sanborn's one afternoon, which I was not terribly impressed with. The fonda "Las Lupitas" in Coyoacan was much, much better!
Other Mexico City recommendations: Take advantage of the relatively new Turibus - a red double-decker city tour bus that hits most of the main attractions (there's a stop at the Fiesta Americana about a block north of the Hotel Emporio, along the Paseo de la Reforma). For about $10 US per day you can take the approximately 2 1/2 hour ride or hop on and off throughout the day. We paid for two days, but didn't feel we got our money's worth the second day. It's not the fastest mode of transportation and we could never find any sort of schedule - waited over a half hour two different times to hop back on the bus. It's worth it for a city tour and the main attractions, though. Metro is faster for getting from one point to another, but like any subway, it's cramped and hot and the stops are not always in the best neighborhoods. And it seemed to be rush hour all the time! But for just 2 pesos (that's ridiculoulsy reasonable!) you can't beat it.
Getting to the Basilica of Guadalupe was confusing - there is a stop called Basilica, but what you want is actually one over on a different line called "Villa Basilica". From that stop you walk north three or four blocks. It's worth the trek. Another highlight is the Frida Kahlo Museum in the southern Coyoacan neighborhood. Neither the basilica nor the San Angel/Coyoacan neighborhoods are accessible from the Turibus. Take the metro or taxi (just not the little green "bug" taxis).
Overall, Mexico City is an amazing cultural experience and very reasonable if you're used to travelling elsewhere in North America or in the more resort-style Mexican destinations. But it's not the most tourist-friendly city - not yet at least - so do your homework and be prepared for speaking a little Spanish and asking for information that might normally be obvious in a more tourist-y destination. And stay at the Hotel Emporio!
Another small note: of the few reviews of this hotel (which, by the way, is a chain with hotels in other cities throughout Mexico), a couple appear to be reviews of other cities - for example, there's no pool at the Emporio in Mexico City.
Adequate -- Unexciting
My wife & I just returned from a week at this hotel [April 1 to April 8]. We found it to be one of the cleanest and well maintained of any that we previously stayed at including in Cancun, and Puerto Vallarta. [On our five previous trips to Ixtapa, we stayed at the Barcelo.]
Some hassles: At check-in we were not given information regarding the specific rules concerning the $100.00 room credit for drinks. Example: drinks at the lobby bar during happy hour are not included. Bottled water at lobby bar is $2.50/ea. but in room they are only $1.00/ea. This rule is O.K. but, at least tell us about it first.[ a rule sheet??]
There are no where near enough umbrellas around the pool.
Snack bar lunch seemed a bit pricey at $8.50 per hamburger and over $9.00 for three small shrimp on a stick over a miniscule bed of rice. [We ate across the street mostly.]
We purchased the lobster buffet offered at the hotel on our first night for $29.00/ea. plus drinks - wine at $4.90/ea - with tip- it came to close to $80. However, even though this is NOT an all/incl. hotel, they offer 3 special all inclusive one day packages. One of them is for $42.00/ea. this includes dinner, breakfast, and lunch plus drinks. It goes from 3:00 pm til 1: pm the next day. The only problem was .... no one told us about it! We found out after three days had elapsed. It seems ludicrous to stay at a 'non all/incl. hotel and then go to the desk and ask, "By the way, do you offer any all/incl. specials?" It should be posted! I was a bit miffed.
We could have enjoyed 2 more meals plus drinks for about the same price.
One does not vacation in Mexico to lose weight, save money, or 'go on the wagon.'
If you do, you will not have a good time. However, I do enjoy getting my money's worth. Too bad--that will not happen here at the Emporio unless some things change.
In closing, the staff is attentive, extremely hard working and friendly. If you choose to stay here, remember there are no specialty restaurants, no nightly entertainment productions only a one-man-band at the lobby bar. The central location does provide easy access to the many wonderful eating places that Ixtapa is famous for.
Would I stay here again? Probably--now that I learned about the "HOOPS" to jump thru.
Many of the people we talked with are repeat customers so that must be a good sign.
This is a beautiful clean hotel and we were treated royally. The restaurant's food is excellent and the service is courteous. I would stay here again in a minute.
Rough around the edges
I was coming to Mexico City for a week long vacation, when I decided to extend my trip by a day I was unable to get into my hotel in Polanco so I decided to try the Emporio. Firstly, the entire street in front of the hotel is in shambles. The cab had to drop me off about 100 feet from the door becasue he was unable to drive up to the front. I arrived late, around midnight, so I may have been given the last room, but the room was small and had a strange odor. The hallways are very narrow and are lit with a strage red flourecent light - also, when looking under my sink I could see directly into the bathroom of the room next to me! Unless you hear otherwise, I'd pass on the Emporio.
Awesome Experience !!!
My husband and I stayed at the hotel Emporio right in front of the "malecon", we went to "La Parroquia" good place for whom likes an exquisite coffee, we went to Xalapa (the capital of Veracruz)and Xico to see the waterfall, the people is very friendly and the nightlife is amazing...we went to "El tajin" the ruins are gorgeous and they have the displays in english also..we highly recommend this place, we are already planing to go back next year....you can even do your reservation on the internet
TripAdvisor Reviews Emporio Reforma Mexico City
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