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TravelPod Member ReviewsDedeman Rize
Oerrated. Dont know what they are trying to do. The room we were showed to stank of cigarette smoke. We waited 20 minutes for them to find an alternative room. And why were they cleaning rooms at 7.00 at night?
The room we were put in, there was a sticky mess on the bedside table, the shower head is the basic Poundland type, the front of house staff dont speak any English, but they charge their rate in US dollars?
The dinner was cold, the menu choices werent all available, the drinks took an age to come and had to be chased.
Over all, it appears that someone is trying to set up a western system prior to being welcomed into the EU, so they can say "Look what we already have" But someone needs to tell them that a 5 star hotel needs more than just a list of facilities. Servive is needed, and its just not there.
Quite frankly, if it werent late and raining, I'd have gone elsewhere. We have had some great hotels in Turkey, but this wasnt one of them.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Dedeman Rize
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