Hotel de Sers
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Business Services
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Historical Traveler Reviews Hotel de Sers Paris
My daughter and I just returned from a 5 night stay at l'hotel de Sers. I chose the hotel after an exhaustive 3-week search. Although my daughter has been to Paris three times and has stayed in various parts of the city, this was my first venture, and I really wanted a comfortable, affordable, nicely located hotel in an area where we could comfortably walk, near a metro, and near a major shopping area.
I read many hotel reviews on Trip Advisor and wanted to make sure the room was bigger than a postage stamp, with a nice bathroom, and the ability to control the room temperature. I also wanted the hotel to have a restaurant and bar but not to feel like a chain hotel.
L'hotel de Sers is conveniently located, 3 blocks from the Champs Elysee, right around the corner from the George V hotel. It was close to both the Etoile and the George V metro stops. Besides the obvious shopping and attractions of the Champs Elysee, the neighborhood right around the hotel contained several nice restaurants and brasseries, and a lovely gourmet shop called Hediard's (great chocolate, cookies, wine, cheese, mustard, etc. for bringing home to family and friends).
The hotel itself has about 52 rooms/suites with a boutique feel. The building used to be the home of the Marquis de Sers. The hotel was renovated inside in 2004 (and is modern and minimalist). It includes a restaurant, bar, and fitness center. My daughter compared it to a 'W' in the United States. We chose a deluxe room, since we needed twin beds instead of a queen. The room was small by U.S. standards but quite large enough for 2 and did not feel crowded. The beds were wonderful - good mattresses, lovely duvets and comfy pillows. Doors opened onto a balcony with a lovely view of the neighborhood. The bathroom was wonderful. I really wanted to take it home. Besides an oversized bathtub with hand held shower, there was a separate shower stall with waterfall shower, and a toilet stall. Fluffy terry robes and slippers, a large TV, and a minibar were in the room. The closet was large. Room temperature was easily controlled with the thermostat. The only tricky thing about the hotel was finding the entrance. The front door is actually glass sliders that look like windows.
The first night we had drinks and ate in the restaurant. There is a daily breakfast available, although we did not eat breakfast daily in the hotel. We did have a room service breakfast one morning and a room service snack another evening. The room service food arrived promptly and was hot. The food was excellent.
The front desk staff at the hotel were excellent and helpful, without being intrusive. All staff we encountered appeared to be at least bilingual. When we spoke French, they were kind enough not to laugh, which encouraged us to try harder!
By shopping around, I got a great rate on Expedia. I could not have afforded the price quoted on the hotel's website or several of the other online services, such as Venere.
I can hardly wait to go back and would highly recommend the hotel.
We have just returned from 5 nights at the Hotel de Sers. This was our first trip to Paris & we wanted a nice hotel with a king bed, non smoking plus we had a balcony too. We did ask for the balcony & as they have only a few, we were lucky. Our room was booked through Continental Airlines and we also had a fabulous rate of 250E per night for this hotel and type of room and location. Our only problem which wasn't too bad was the lack of a shower curtain so water did go quite a distance but the towels were actually bath sheets so it was enough to cover after toweling off. The bedroom was certainly large enough and the bathroom almost as big as the bedroom and very beautifully appointed. I particularly liked the mini bar as I kept some pate & peach Lipton ice teas in there for my pick-me-up when we returned from a long day. They must be the French version of Snapple diet peach tea.
The staff was very curtious and friendly. I did loose our return flight information and the staff was quite efficient in calling and getting me the information. The hotel was also very recently renovated totally. We did look at the fitness area but our long walks every day took care of the exercise issue. This was an excellent hotel to get fully rested at night as it was not noisy at all and the draperies which covered the wall of glass & doors had a blackout lining.
I would certainly try again to get the type of rate we had for this hotel. The location was just around the corner from the George V and well within walking distance for many conveniences such as the metro, restaurants, shopping & the Arch de Triomphe.
One night we bought pate, cheese, bread, salami and cornichons at the corner store and had a picnic on the balcony. It was lovely.
Excellent Hotel, Great Service and Location
From the time we arrived at De Sers we were pampered and attented to courteously.
Sophie at the Front Desk was polite, considerate and attentive to our needs. From early check in to late check out, tips on dining, sight-seeing and shopping, all our request were taken care of.
The ambience was romantic, the rooms were spacious, the bed comfortable and the service was great.
The only thing expensive was the laundry service and irons are not allowed in the rooms because they are considered a fire hazard in most european hotels.
We look forward to our next visit to Paris and our stay at the De Sers.
Cannot wait to go back!!!
Simply put this Hotel is wonderful. Modern, Elegant, Clean & quiet. Its location is perfect (right next door to the Four Seasons George V, which is almost 4 times the price) The rooms were spotless & beautifully decorated. The bathroom was excellent & very functional with some lovely quirky details. We took the deluxe room option so we were on the 5th floor with a balcony & a view of the Eiffel Tower.
The staff are soo courteous, especially Sophie on the front desk who was a great help to me prior to our stay.
Unfortunately we only got to stay one night but we will definitely be back. I would have no hesitation in recommending this hotel to anyone. Its perfect.
Enjoyed the stay
The hotel was lovely and is recommended. My only complaints would be that the room was a bit small and we did experience one rude member of staff. Having said that the rest of the staff were excellent and service was extremely good. I wouldn't mark the hotel down on that one individual as the rest were clearly there to help and impress. The decor is impeccable and the rooms clean and spotless. The location is good for all the sights in Paris. It is worth shopping around for this hotel as I saved £100 after checking a few websites....
This well designed hotel needs more time to mature. There were problems with the room and the service. We had many small problems that added up to an unsatisfactory stay. The service is not consisent with the price and the rooms could be more functional.
Couldn't have asked for better!
After rerouting our trip from London due to the bombings, we ended up in Paris at L'Hotel de Sers which served as the foundation for an unforgettable trip of a lifetime for the 3 generations of us traveling together. The staff was enthusiastic, knowledgeable, helpful, and very well connected when it came to getting us into some fabulous restaurants for dinner. We all slept soundly in their beds - the room was spacious and quiet. Breakfast was excellent - lovely baskets of breads and pastries, yogurt, and fresh fruits. Again, we couldn't say enough about the service and attention everyone provided!
Wonderful people, great accomodations
My wife and I just returned from a week in Paris and stayed at the Hotel de Sers. The staff, Gaeton, Francois, Sophie and Anne-Morgane could not have been more accomodating. They were wonderful with directions and were available to handle any requests we could think of. Their knowledge of Paris and their willingness to assist made the trip. The rooms are large by European standards, clean, well appointed. Fresh towels 2-3 times a day, turn down service every night and room service within 5 minutes if needed. We did not eat at the hotel and preferred to find small cafes and bakeries all over Paris. The hotel is quiet. It is contemporary and casually elegant. The colors are soothing and speak to the quiet, tranquil atmoshphere. The fitness center is limited but the steam and sauna rooms are excellent. Easy walk to the Metro. Several of the players in the French Open were staying there during our visit but we got the same level of attention(maybe greater) from the staff. The hotel was full when we stayed but it felt like we were the only guests there. We highly recommend this hotel to anyone wanting to be centrally located and well taken care of...and quiet. all the excitement you want is a short walk away but the hotel is a tranquil sanctuary maintained by friendly staff. They smiled and greeted us by name from check in on! I didn't hurt that everyday was sunny and beautiful!! Having traveled the world over, I found the L'Hotel de Sers a delight! Thanks Gaeton...you are great!
First of all, on making my reservation and then calling a week or so before our arrival with a couple of questions, the telephone manner of the person dealing with the call was excellent. Fluent english and very accommodating.
On arrival the building is very chic (and what a fabulous location, just around the corener form the George V) and the staff were very friendly. When we checked in, even though I had been super clear about our room allocation, there was a bit of fumbling around as to where we should be.
The bedrooms are just gorgeous. Huge bed, lovely crisp linen, well-stocked mini bar (but with enough room to put your own provisions in!), huge shower AND bath in the lovely bathroom, good TV with various english channels, great room service options. Because it is a newly refurbished hotel everything feels very fresh and clean.
The staff also managed to precure us a top table for four, on a busy Saturday night, at one of the most fashionable restaurants in Paris - we had tried ourselves but could only get a ludicrously early table.
We did not have breakfast at the hotel, prefering to eat at the fabulous patisserie, Laduree, around the corner (the absolute best hot chocolate in the world) so can't comment on that. The dining room looked great though but a little lacking in atmosphere.
My hairdryer went missing which was annoying. I thought I must have packed it without realising as I scoured the room for it before leaving. It seems a silly thing to have stolen so I wonder if it was taken by accident.
Anyway it doesn't change my feelings towards the place. I'll definitely be going back - as soon as poss. It is comparable to somewhere like One Aldwych in London - not quite as 'polished' but half the price. It won't be long before they put their prices up here so go while it is still reasonable.
Loved Hotel de Sers
Just returned from a 4 day stay at this great boutique style hotel. Would definitely highly recommend staying here! Location is fabulous - right next to Hotel Georges V. Rooms were impecable and quite roomy for European standards. This hotel was totally revamped in June 2004. Staff was friendly and helpful but there could have been a few more of them!
TripAdvisor Reviews Hotel de Sers Paris
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We come to the end of another delightful day in Paris. Weather should be good for tomorrow as we head off on more adventures.
Remember that if you click on the photos you can see a larger version of them.
LATE ADDITION: we have since been told that the reason for the new panel on Pont des Arts is because the old panel fell into the river due to the weight of all of those locks. How sound is this bridge??