Hotel De La Paix
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Hotel De La Paix Geneva
Great one night stay
My wife and I stayed in a superior double room for one night. The service was very polite and friendly. Thoroughly enjoyed our stay. Air conditioning in the hotel generally was not quite cool enough although it was 30 degrees outside! Best to go looking for somewhere to eat in the old town.
A Grand Dame Restored to its former glory
We just returned last week from a six night stay at this fabulous hotel. Having read some of the older reviews on Trip Advisor before booking our stay, we were initially not inclined to stay here, despite having heard that the hotel had undergone a makeover. But at the urging of our travel agent and a family member who is living in Geneva and who saw a newspaper article announcing the grand reopening, we took a chance. We are very glad we did. The hotel is lovely, the service was excellent, the staff could not have been better and the restaurant, Vertig"O", was exceptional. And to build their business back to acceptable levels, the rates (at least for now), are very appealing in light of Geneva's steep hotel rates. It is a relatively small hotel, with a single bar, and the restaurant and lobby areas are small, but the rooms are very large, well-appointed, and luxurious in their feel and decoration. We would unhesitatingly recommend the Hotel de la Paix.
Fantastic ! Entirely renovated. The place where to stay
I heard about the Hotel de la Paix before it was renovated. Nothing to compare today to what I was told. The decor is fantastic and the staff is so nice and helpful. I stayed in a "Goutte d'Eau" room. Everything has been though to make you feel so fine. The view I had from my room to the Lake was amazing. I also had the chance to try their new restaurant "Vertig'O" the day it opened : it is definitely the place where to go !
There is no reason to stay at the Hotel de la Paix a part from its location. The rooms shown on the website are probably very nice but my boyfriend and I surely did not get one of them! The hotel is outdated and really needs renovation, which is mysterious since the Concorde Hotel website claims it was renovated in 2004.
I cannot understand how it has 5 stars. The bathrooms were OK but for Hotel de la Paix a King size bed means two beds pushed together. I had never stayed in a 5 star hotel before and was very excited. It was a total let-down and a rip-off. Don't stay in the hotel de la paix, unless you really have to.
A Grand Hotel Renewed
ran a conference at the hotel --great food and service. newly renovated rooms charming and with wonderful lake-side views. Staff could not be more helpful. An excellent experience
This hotel was pretty average from the outside, but had a stunning lobby. However, the rooms didn't live up to the initial wow. Although booked well in advance, specifically requesting twin beds as I was travelling with my sister, and despite an e-mail cofirmation that yes, the room would have twin beds, we turned up to find a double. The room had a grand appearance - if you were partially sighted. The walls were dirty with paint peeling off, the carpet was thread bare, the chairs had many stains all over them, the bath clogged up within seconds of running the shower, there were no tea/coffee facilities, and no room service. There was an overpriced, minute mini bar. You had to leave your key with reception if you went out, but on your return just had to give your room number to retrieve it - you could have said anything - there were no checks. Any food/drink we had purchased ourselves and left in the room was taken by the cleaners in the morning, and on departure we were charged for items from the mini-bar we didn't take, but they said they would waive this, however on return to the UK, I discovered that they have actually charged me for items not consumed. We were both very dissappointed with the Hotel De La Paix and would never return there, or stay in any other Concorde Hotels.
The five star fraud
Their claim to be a five star hotel is fraud. If you are expecting a two star hotel and paid ~$120 CHF for your room you will be pleased with the excellent location and interesting ambience of a 19th century hotel. If you paid anything close to the 500 to 700 CHF they claim is their rack rate and were expecting a five star hotel you will feel cheated.
Five start hotels are characterized by a few things:
- Luxury linens. At De La Paix you can expect cheap linens and polyester filled pillows. (One per person.)
- Quality plumbing. My shower drained so slowly (and the pan was so small) that I could just get my self wet, turn off the water, soap up, wait 10 minutes for the shower to drain and then rinse. I complained to the hotel that the drain was plugged. I was told that many of the rooms have this problem and they could not fix it.
- Climate control. At De La Paix climate control is your choice of having the window open or closed. They claim to have A/C but in the spring it was turned off. Opening the window cools the room if you don't mind the rather loud road noise and the insects.
- Impeccable Maintenance. At De La Paix the walls in the common area have not been painted (or even washed it seems) in decades. Everything on the 4th floor is dirty and dingy. I didn't look at the other floors.
- Security. At De La Paix they still operate like they are in the 19th century with genuine period locks on the rooms. The room key is attached to 1 kg weight so you are reminded to leave your key at the desk while you are out. On your return they will give you any key you ask for, no ID required. There is a safe in the room, but mine had clearly been broken for years and would not lock.
- Desk for work. Nice antique desk, but like all desks from that period it is just slightly larger then my laptop.
- Communications. They do provide high speed Internet access (20 CHF/day) but the connection is on the opposite side of the room from the miniature desk. So you can sit on the edge of your bed and hold your laptop in your lap. (That's why they're called laptops, right?)
- Mini bar. Just like all other five star hotels, five dollars for a coke. Like a Motel 6 however, it is just a cheap refrigerator that doubles for the TV stand.
I am quite sure that Hotel De La Paix was a five star hotel in the mid 19th century, but I am also certain that it has been a two star hotel for the last 100 years.
How Low can you GO
I arrived from Paris on wet cold November evening. The elevator whooshed me up to the sixth floor and Igor introduced me to room No 62. The décor and ambiance reminded me of East-Berlin or Warsaw in 1985 ish just before the fall. The paint was peeling off the walls and electrical extension cord incongruently criss-crossed the room. The telephone did not work and the lamps did not have any working light bulbs. If you ever feel like you have reached the end of the road and, you have tired of life then you should consider l hotel de la Paix to commit your final act.
Stayed Dec 7 - 14 2003.This is not a 5 star hotel! or 4 or 3.Nice location, just in front of the Lake. But that is it.Customer service was very poor, housekeep toke item away rather than supply them. Bathroom paper was regularly missing and many problems with the billing.So I thought that I was the only one with problems until I met others with their own stories.Should you stay their - Unfortunatly no, the location is great but not if you don't get service.
Bad ass hotel
The hotel is truly a 5 star property. The lobby is eloquent and the rooms are spacious. Also, you can't beat the location. Worth every penny.
TripAdvisor Reviews Hotel De La Paix Geneva
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