Rosewood Crescent Hotel
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Historical Traveler Reviews Rosewood Crescent Hotel Dallas
Loved the Hotel and staff
My stay was absolutely phenomenol The staff, the accomdationns and the spacious rooms were completely 5-star!
In particular, Mariza Ratnayake was fantastic. She took care of me as I was very sick when i arrived. She ordered room service for me and went above and beyond to make my stay comfortable! Home away from home!
Maybe We Were at the Wrong "Crescent Court"...
My wife and I just completed a one night stay at the Crescent Court Hotel in Dallas. We're from the area and wanted a nice, quite, luxurious evening at one of the "finer" hotels in the DFW Metroplex. We've read the reviews, I've had business meetings at their facilities, so we were excited about our upcoming, Valentine's stay.
We were dissapointed in the overall experience at this "greatest hotel in Dallas" establishment. Here are some of the negatives: the price does NOT match the room quality (loose carpet), level of service, and overall appearance of the hotel. When you dump over $255 a night for a hotel room in a non-resort area (Dallas), you should expect a certain level of finesse and execution.
The A/C in the room did not work (it was warm in Dallas and stuffy in the room and at 2 AM, it's not the best time to call to have it fixed or change rooms - needless to say, the thing should have worked). I called a few days earlier to have a dessert in our room at 8:30 PM. I even repeated this request when we checked in. Nevertheless, the food was late and it arrived after I called Room Service to inquire - this should not happen at the "nicest" hotel in Dallas. Small detail - the reception on the TV was horrible - not that we watch a lot of it, but it's nice to wind down without ghosting images. The bath tub was tiny (similar to the ones in a one-bedroom apartment at college -years ago). The whole bathroom was dated and the Hollywood lights in the vanity gave it an early nineties feel.
Lastly, the lobby was nice but there was nothing to do at the hotel. No bar, no ambience, no entertainment. At least a Hampton Inn has a refeshment center and some magazines.
Overall, it is a nice area and a great location. The hotel is severely overrated and over priced for what it offers - period. By the way, the room service carts people rave about - well, they'll wake you in the morning as roll past your room - they're VERY noisy.
Spacious, Luxurious, Gorgeous.
Everything about my stay at the Crescent was fantastic. I was in town to interview with a local business, and they sure impressed me by putting me up here. First, the location is perfect--right in the middle of uptown, across the street Sambuca, not far from the Nascher. Second, the rooms are amazing. Great linens, spacious, fluffy towels, a great robe, everything you could ask for. I read something about someone thinking the lobby was a little humid, eh, I found it great. I can't think of a better place to stay in Dallas. I mean, the crescent doesn't have the younger cache that Zaza tends to brag about, but I've stayed at both--give me the luxury of the Crescent over the wanna-be-hipness of the Zaza any day.
The Crescent Court is a slice of heaven!
As always, the Crescent Court was flawless during our stay the weekend of Oct. 2, 2004. My husband and I stayed at the Crescent Court for a lovely long weekend in Dallas and had an absolutely fabulous time.
The service was perfect, the beds were heavenly, the food was fantastic and the drinks in Beau Nash were top notch. We both also enjoyed treatments in the Crescent Court Spa, which is always a wonderful treat. My husband also got to enjoy a bit of Saturday afternoon college football on the big screen in the men's lounge at the spa - who could ask for more!?!
I would most definitely say that the Crescent Court Hotel will always be our home away from home when we visit Dallas!
Love it more every time!
I recently revistied the Crescent and I love it twice as much! Upon arrival 9am the front desk staff checked us in immediately and asked us if we would like any room service sent up to the room since we had just arrived from the airport. The notes from the manager of the hotel were such a nice personal touch. We were given a tour of the hotel and we were escorted to our room with the bellman.
We stayed in a loft suite which is very spacious and tastefully decorated. The bed is comfortable and you could throw a party in the shower! The opening french doors are a nice touch along with the lady primrose toiletries.
The food at Beaunash was fabulous and had a very romantic setting. The Crescent Club for drinks was had a great view and they made the best kir royal we have ever tasted. There are many of Dallas' finest restaurants within walking distance of the hotel.
The spa facilities are fabulous with a whirlpool room, steam sauna and private showers. Every amenity you could think of is available to use after your treatments. The eucalytptus towels right next to the steam sauna were refreshing. My only complaint was the spa reception staff: we were never given a tour of the facilities and they were somewhat rude upon checkout when they asked if our tabs would be on one check or two. Spa reception staff needs improvement!
Room service was efficient and the breakfast pastries are wonderful. Service is brought out on a wheeled tray with silver which is handy so you can set it up where you like.
Check out was smooth and the bill was correct. The valet staff is professional and courteous. One of my favorite hotels to stay in!
Though pricey, this was a very nice hotel. Our room was spacious and had a great bed and linens, stocked minibar, turndown service, and lots of nice amenities. The hotel is also conveniently located near shops and good places to eat. The Lady Primrose toiletries were a nice touch along with the bathrobes. There was a separate counter with Hollywood lighting and a place to sit for applying makeup, etc. If you are a spa goer, they have an excellent spa - my treatment and their facilities, including the gift shop, were wonderful. I had a great experience, although my husband's wasn't quite as good because his masseuse was wearing plastic gloves. This was a great getaway weekend and we will go back.
Outstanding Bed; Classy
The Crescent is Dallas is a top shelf, classy hotel. The rooms are finely appointed, and there is no shortage of space to move around. The beds were the most comfortable I've slept in. Breakfast in the room was expensive, but in-line with fine hotels, and the food was very good -- from the chicken finger apetizers I ordered to room in the early evening to the in-room breakfast served bedside. One nice touch was that the food was brought to the room on a cart rather than on a tray; some may say that the cart takes up too much space in the room, but I appreciate it.
Good Points and Bad Points
Let's start with the good news and work our way down. The hotel itself is gorgeous. Very Parisian with a nice comfortable lobby full of marble, art on the walls, velvet couches and glass tables each with a collection of coffee arty table books. Beautiful gardens. Awesome workout room. Great location, close to downtown and the American Airlines Center. The rooms we're classy and comfortbable, but nothing special for the $250-plus rates. Food at Beau Nash was okay. We tried both appetizers at the Beau Nash Bar and Beau Nash's Sunday brunch (no buffet just a a la carte menu). Now for the bad news. The lobby, although gorgeous, was hot and humid. Someone definitely needed to crank up the air. Overall, service was very hit or miss. Check-in crew and concierge were helpful, but the staff at the Beau Nash Bar was unfriendly and sometimes just plain rude. For Sunday brunch they "lost" our reservation so we ended up eating in the bar instead of the nicer restaurant area. The service was slow and they didn't have a high chair, so my 3-month old sat on the floor in his car seat the entire meal. (What kind of place doesn't have a high chair these days?) This is a bit nit-pickey but the shower in the room had a shampoo-conditioner combo. For the price you're paying they can spring for separate shampoo and conditioner don't you think? Overall, I expected more from a Rosewood Property - a company known for style, service and not cutting corners.
Wonderful service, nothing you ask for is too much trouble. Rooms are spacious and clean, beds are the most comfortable I have ever slept in.
Lady primrose toiletries are a nice touch. The spa is beautiful and very professional.
Best in Dallas
This hotel has it all. An outstanding lobby, well cared-for rooms, and friendly service make the Hotel Crescent Court a no-brainer for your next trip to Dallas. Be sure to visit Beau Nash, the hotel bar, at night. It features some of the friendliest bar staff in the city (David was voted best bartender in the city by the Dallas Observer) as well as live music. The spa is among the very best Dallas has to offer.
Location in the heart of uptown is also ideal for upscale shopping, restaurants, and mature nightlife.
TripAdvisor Reviews Rosewood Crescent Hotel Dallas
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