Hotel Casa del Sotano

Address: Tinoco y Palacios 414, Oaxaca, Central Mexico and Gulf Coast, C.P. 68000, Mexico | Hotel
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    TravelPod Member ReviewsHotel Casa del Sotano Oaxaca

    Reviewed by michi40

    Sweet Hotel in a Wonderful Location

    Reviewed Feb 12, 2015
    by (4 reviews) Los Angeles , United States Flag of United States

    Wonderful 3 star hotel. Close to the Santo Domingo Church, a nice area with lots of good restaurants .The hotel staff are very friendly and they keep it really clean. The rooms are small, but they're clean and the bed is comfy. Lots of nice outside space to enjoy and the price is reasonable. I would recommend!

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Hotel Casa del Sotano Oaxaca

    What a Sweet Vibe!


    We took our first trip to Oaxaca a few weeks ago, and felt that this sweet little hotel fit perfectly with our overall experience of the city. Very well located to the zocolo, the main pedestrian avenue, and several breathtaking churches, this oasis was well maintained and comfortable. Our room was not huge, but clean, cool, isolated from street noise, and overlooked a peaceful garden. Only a few staff spoke English, but every single one of them was attentive and warm, and very solicitous when one of us was afflicted with M's Revenge -- they sent free tea and toast over to the room and really seemed concerned. We will brush up on our Spanish before our next visit, and would be happy to stay here again.

    Pleasant but impersonal


    Staying at Casa del Sotano is a more impersonal experience than at some of the smaller, more obviously family-run places in Oaxaca, but nonetheless it's a nice hotel, with great views of Santo Domingo from the breakfast terrace and even better ones from the roof terrace (that mysteriously you can only access if you ask at reception). It's more expensive than other places, but has features such as TV, telephone, 24 reception and safe that you don't always get in the smaller hotels. Personally I prefer something a little more quirky and so only stayed for one night but if you're looking for somewhere with good facilities and don't mind paying above average costs then I'd recommend it.

    An excellent small hotel!!!


    Ran across this hotel on Trip Advisor and am SOOO glad we did! del Sotano is a recently constructed property but feels like an older elegant hostal. It is not more than a 10 minute leisurely stroll to the Zocalo. Personnel were extraordinarily helpful in re info and getting about. The rooms, albeit not huge, were very comfortable with excellent firm beds. The effort the staff put into cleaning and polishing every aspect of the property was just amazing! If only US hotels had the same ethic! The little garden, fountains, and public areas were so tranquil and inviting and the views from the rooftop terrace or "mirador" were very lovely remembrances of our stay in Oaxaca. The only criticisms that we had -- minor and not critically significant to us -- were that water in the sink never achieved a truly hot temperature; the shower, while having hot water, had a short curtain that allowed water to escape containment; the shower head was not very directional such that one's eyes were always in a water spray; and, the lovely restaurant on the terrace (which had decent breakfasts) could have used some of those propane heaters on the somewhat brisk mornings last week! BUT - my wife and I would give this hotel and its great staff a grade of A+ and would highly recommend it to all.

    More Magical during off-season


    When I came in mid December, I fell in love with this hotel and Oaxaca. My colleague and I were the only ones around it seemed and the rooms and grounds are beautifully decorated. You can't beat the terrace view of Santo Domingo.

    Last week's stay, however, was a little less magical since they changed the generous american breakfast to continental and we had to wait 30 min for a table only to be served by a disgruntled waiter. I can only imagine how full it is in peak season. I definitely recommend the hotel, just try to go during off-season.

    Casa del Sotano has a lot to offer


    The staff at the Sotano is extremely warm and hospitable and they make for a pleasant stay. The grounds are lovely and well kept and the restraurant serves good food with a great view of the cathedral. The down side of my experience was that the room was extremely small, cold and dark (we called it the "Bat Cave"). Try for one of the upstairs rooms with sunlight.

    Great Stay!


    Our group booked several rooms and all were great. Our stay lasted from the day after Christmas 2005 to January 3, 2006. Light comes from french doors that open to the patio. The hotel had better than average security at the entrance and safes in all rooms. There is a small restaurant serving the hotel that can accomodate virtually any request. The bonus was the staff. The staff was helpful in guiding us to villages, restaurants, galleries and etc. Always smiling and gracious. We will return.

    Great Place! Free Internet!


    The Hotel Casa del Sotano can't be beat! The location is great-- only two and a half blocks to Santo Domingo Church and a couple blocks more to the Zocolo. A full breakfast was included with our rate, too (juice, coffee, toast, eggs, and fruit). Free purified water is available at all hours. The rooms are large, modern, and clean, have cable TV, comfy beds, and the showers are hot. The public areas of the hotel are pretty with fountains, plants, and Mexican art. Oh, and there is free internet access in the hotel lobby. If you do a lot of emailing, like me, this can save a lot of trouble and pesos trying to find a good, quality internet cafe around town.

    What often makes or breaks a hotel stay is the staff. The Sotano will not let you down on this either. Jaime (and the others at the front desk) were very friendly and helpful, often going out of their way to make our stay here comfortable.

    We stayed here for five days and were sorry to have to leave.

    Great place to stay


    This was a great place to stay, they were very Friendly. We stayed July 13 - 20. during the Gala, it did get a bit noisy at night but we expected that it would. We needed to have the parking lot open late & early for us and they made arrangements for this to happen. The rooms are a little small but very clean. I would highly recommend this hotel it was about $85 us dollars a night for 3 people . they even put a nice extra bed in the room as we requested.

    Great stay


    We stayed at the Hotel Sotano for two nights in the first week in May. It was fabulous. I agree 100% with the other reviewer's comments on this hotel. Beautiful garden, finely appointed rooms and patios (that have a lovely view of Santo Domingo) with well tended gardens. Room was very clean if a bit small. Very friendly staff. The location is great and very good value (700 pesos/night). The room we stayed in on the third floor was bit noisy due to the street. This, however, was a small matter considering how lovely this hotel is. Unlike the other reviewer, we found Las Golindrinas across the street to be equally pleasant. Cannot go wrong with either hotel.

    I'd like to keep this one a secret


    Casa del Sotano may be the best bargain in Oaxaca. I did not find it in the 2005 Frommers since it is barely 18 months old. However, the staff had to convince me the building was new since it looks and feels like a 17th century convent. The design is very elegant colonial with rooms surrounding a courtyard full of fountains and water channels and Talavera pottery planters. The rooms are tranquil and tastefully appointed with more talavera tile and wrought iron touches. The bedroom contained a sink niche that looked as though it might hold a madonna. The pillows were soft, tv and phone in every room, and the terrace cafe had a wonderul view of Santo Domingo Cathedral. We could not sleep because of the noise and heat across the street at Las Golondrinas, but moved to this hotel and it was a cool, peaceful oasis. Very helpful and friendly staff, good food served at the lovely terrace cafe, huge bouquets of gladiolas in the entry courtyard, in addition to the lovely architecture these things gave an ambience of luxury that is rare at a hotel in this price range. A real find.

    TripAdvisor Reviews Hotel Casa del Sotano Oaxaca

    4.50 of 5 stars Outstanding

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