The Hotel Captain Cook

Address: 939 W 5th Ave, Anchorage, Alaska, 99501-2049, United States | 4 star hotel
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This 4 star hotel, located in the Downtown area of Anchorage, is near Pablo Bicycle Rentals, Oomingmak, Musk Ox Producers' Co-operative, The Antique Gallery, and Turnagain Trails.
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          TravelPod Member ReviewsThe Hotel Captain Cook Anchorage

          Reviewed by meckley

          Great hotel

          Reviewed Jul 19, 2015
          by (33 reviews) Bemus Point, NY , United States Flag of United States

          This is a very nice hotel. It was clean and modern. We were on the eighth floor and had a good view of the bay. We would stay here again when we come back to Anchorage.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by mollanjake

          Great place to stay

          Reviewed Jun 29, 2014
          by (1 review) , United States Flag of United States

          We liked the Hotel Captain Cook! it is in a great location with tons of stuff is walkable. The breakfast was yummy. They had nice shops. All employees are nice and very helpful. I highly recommend this hotel.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by syk2013

          Dinner at the Crows Nest

          Reviewed May 28, 2013
          by (12 reviews) Austin , United States Flag of United States

          We to the top for a wonderful view with delicious halibut

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by vivicarroll

          Nice hotel with a great breakfast!

          Reviewed Aug 31, 2012
          by (83 reviews) Charlotte, NC , United States Flag of United States

          We only spent one night here, but it was clean and comfortable. Views from the restaurant on top are nice. Breakfast was very good.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by moosetraks

          Hotel Captain Cook

          Reviewed Aug 10, 2012
          by (5 reviews) , United States Flag of United States

          Super nice hotel. I was surprised to be escorted from the taxi by a gentleman in a top hat, but Anchorage is not an ordinary place. My only complaint with this hotel is the lack of air conditioning. This Georgia girl is a little on the toasty side at the moment, and opening the window / turning on the fan is not quite cutting it. But who would think that a/c was necessary in Alaska? Me either.

          The Veg
          Anchorage, United States
          Anchorage, United States
          Weary excited travelers!
          Anchorage, United States

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by parkersmith1

          First night

          Reviewed Aug 10, 2012
          by (1 review) , United States Flag of United States

          When we arrived, I was completely shocked by a gentleman in a top hat opening the taxi door. Overall, nice hotel with good accommodation, but no air conditioning? Open up the window and turn on the fan? Really? That's a tough one for this Georgia girl to swallow.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews The Hotel Captain Cook Anchorage

          So-so Captain Cook


          For one of the best hotels in Anchorage - I wasn't particularly impressed.

          We stayed here two nights (not consecutively). Both nights, we stayed in the hotel's Junior Suites. The first night we were "upgraded" the Captain's Deck level, where we could enjoy complimentary non-alcoholic beverages upstairs and some snacks, as well as a continental breakfast. Nice perks. However, the room was the same size (maybe smaller) than you'd expect from a Junior Suite.

          On the second night, we stayed in another Junior Suite, but this time it had an enormous sitting room and bar. THIS was a real suite. However, it did NOT have access to the Captain's Desk upstairs. I was disappointed - and confused about how they could call both room junior suites.

          Some things to note:

          - Confirm your reservation. We did two days before and they still managed to make us wait 40 minutes at check-in as they tried to figure out how they bungled our reservation.

          - The sheets at the Captain Cook are of worse quality than I am used to. Very rough and feel cheap.

          - Ask for a bay view - as they other view will have you staring into the rooms of other hotel rooms.

          - The bathrooms are tiny - and seem tired and a bit dirty.

          There is not a ton to do in downtown Anchorage anyway, so I would recommend checking out the Comfort Inn a mile away. It's probably a lot less expensive and has the standard Comfort Inn quality (not luxury by far - but at least consistent)

          Not too impressed


          No matter what hotel you choose in Anchorage it will be a bit of a shock to the wallet. So I decided to splurge for 2 days at the Cook. My first impression was it's not a bright and cheery place.

          We arrived at 9pm and checked in. When we got to our room the thermostat was at 81 degrees in our room. I called the front desk because I couldn't find the air conditioner. Thats because there isn't one. So we had to turn the ceiling fan on high and open the windows. I know Alaska doesn't get that hot, but when the bright sun is shining down on a dark building, the rooms heat up. Also we had a very weak and luke warm shower. We had just gotten back from a camping trip and a good strong shower would have been nice.

          You would think that a shuttle service to the airport would be available at such a popular tourist hotel. Nope! Had to use the taxi's. My parents stayed at a marriot further in town and they had a shuttle, and they paid much less a night to stay there.

          The great thing with the Cook is it's location. It is centrally located to everything a tourist wants access to. All the shopping ,dining, museums, and even walking trails.

          All in all, for the price I paid I expected more.

          Should you stay at a Local or Chain Hotel?


          We just returned from Anchorage, AK to complete our 50th and final state in the US. It has been a wonderful journey, and we have alot of experience in hotels and service from our travels.

          So what does this mean for the Captain Cook?

          It was an average hotel with old decor claiming to be "Historical" in the Alaskan sense.

          We stayed at the Captain Cook because we were looking for a local hotel, and/or Alaskan experience. After having visited the Cook, I would recommend staying at the Marriott, or common chain if you have a rental car. If you do not have a rental car, the Cook is within walking distance of downtown, salmon viewing, and the public market. Another choice is the Dimond Hotel which is outside of the city seems like a good bet (has a free airport shuttle) ... but it is in a crowded shopping mall district. If you have a rental car ... visiting the city is an easy task from the Dimond Area. FYI ... Parking meters are free on weekends.

          On a service note ... the front desk lost our reservation (thats why I always bring a printed copy of the confirmation) and the staff was not friendly, and argued amongst themselves often. Bad energy within the crew. The doorman was excellent, and acted as our concierge and catchall.

          But ... Long story, short ... sometimes the chains are the way to go ...

          As side advice ... we traveled to and stayed at the Alyeska Hotel ... which was a great choice, we viewed the Portage Glacier ... A+ experience. I will post a review on both ...

          Service Oriented and Comfortable Setting


          Just returned from a six night stay at the end of March, early April. Stayed on the seventh floor in the middle tower, great view, although any tall building in Anchorage will offer a great view since the city is surrounded by natual beauty, especially after a good snowfall like we got.

          We stayed in their basic room with one king bed, it was comparable in size to a decent three star. The room was very comfortable, especially the pillows, and the furnishings were nice and didn't feel cheap or modular like some chains tend to, but rather warm and homey, not overly lavish, except for the comforter wich did feel very chain like, probably made with 100% polyester. It had a nice armoir that contained a large TV, a few drawers, and a small refrigerator. The room also had a large desk type table, a small bedside table, a corner table, a small sofa type chair, and a couple of nice accent chairs. It also had a nice size closet with lots of hangers, and contained an iron and ironing board. The fancy robes that they speak of, didn't feel very fancy, but rather coarse and stiff, maybe they should try a little fabric softener. Also note that if you ever go in the summer and there is a heat wave, above 70 for Anchorage, there is no AC, only heat. I doubt this will be important, although I was in London during a heat wave and was glad i found a place with somewhat of an AC.

          We did get a chance to peak into one of ther junior suites just down the hall, and noticed it was almost exactly the same, similar in style and furnishings. The main differnces were that the bed was in a smaller seperate room, and it had a small sitting area with a small sofa and sofa type chair, along with a coffee table. Since I was with with my wife we did just fine buy choosing the smaller room, because we weren't there to spend a lot of time sitting in the room, or having guests over.

          The bathroom was nothing special at all, very normal to any other well maintained hotel with no extra features at all. The lighting was not very good at all, it contained only one light, which was a single fluorescent bulb hidden behind a fancy light fixture, not excactly what you expect for a four star, no vent or heater. I was also disappointed to find out that the hotel did not offer any spa-type bath tubs, although it problably does for the very expensive suites. The supplied towels were pretty awful, very coarse, we eventually had to go out and purchase our own wash cloths, since theirs were like sandpaper.

          The rooms were serviced twice daily by the maids, and ice gets delivered in the evening when the come to turn down your bed. There was always nice about picking up after us, but not bothering our things too much.

          The best part of the hotel is definatley the service and the staff. We arrived in our rental car and pulled into the hotel entrance, were quickly greated by a very friendly, classically dressed doorman. Once we were unloaded we found out that you have to pay a daily fee to park, either $18 for the valet service or $12 for the self park located a block over, I am not the most experienced traveler, but that was a little annoying. Being the cheap guy i am I decided i could handle the parking and began my ritual of dropping my wife at the door and then parking the car, until the third day when i gave in and let the valet handle it, that was definately worth the $6 extra, plus tip every time. Once the car was brought to the front they staff was always helped you with anything you needed, like recommendations, suggestions, or directions. I got to know the main doorman, Dave, and enjoyed his friendly company and helpful service. Unlike other hotels, every person on the staff was always willing to help you, as if you were the only guest.

          The charge for parking was just the beginning for charges though, nothing was complimentary at all. There was no continental breakfast, no complimentary coffee in the room, or the lobby, I felt this was a little odd. But if you do pay more for the Captains deck rooms, apparently you get all this. I definatly suggest you do upgrade, especially if you have a car. The stay was a gift from a family member, and so i didn't have the opportunity to upgrade. The upgrade price is actually about $15, which is only $3 more than the cost self parking which is included in the Captains Deck room packages. Also the computers supplied charge a fee of $2 per 15 minutes, and the web TV in the room came at a pretty hefty price as well, so i never tried it out.

          We had dinner at the four-diamond Crow's Nest at the top of one of the towers. We had an incredible view of the city, and that was about the only good thing up there. Food was very dull and EXTREMELY over priced for what you get. I suggest you just go up and have a drink at the bar and enjoy the view, then go to either the Pantry in the lobby, or Flechers. The food in these two restaurants was great, and very reasonably priced, almost the best prices in town. But if you still want upscale restaurant dining go to one of the local places for better food at half the price of the Crows Nest, like Orso's. There are also many good local places near by, since the hotel is in the upper downtown area, just ask Dave and he can help.

          Best part of the hotel was the room service, which was awesome and was available 24 hours a day. Everything we had was excellent. The menu was mainly the same food as the Pantry, and Fletchers, but with a 20% service charge added on. It was very nice to have available, especially if you just want a glass of wine or a beer before bed, whatever time that may be.

          So, if you want to be well taken care of, and are tired of staying in a hotel which way also contain the staff of a traveling circus, I definatly recommend this hotel. But if you are on a smaller budget, try somewhere else, because the good stuff here will come at a price.

          Wonderful Stay


          As soon as we arrived at the Captain Cook for a large conference, they were all out of regular rooms, so they put us in a Suite at no extra charge. The room was wonderful, it was clean, and there was turn down service every night. Everyone was so polite and very helpful. The breakfast at the Pantry was very good and suprisingly not too expensive. There were lots of nice shops in the hotel, and the hotel is down town amongst lots of other shopping. Free internet at the business center, but parking was a bit pricey. I would definetly come back to this hotel, it was a wonderful experience!

          Not that fancy, but OK.


          I chose the hotel because it seemed elegant. It was OK, but I expected more. Centrally located, classic decor, but crowded. If you like old fashioned hotels, Capt. Cook will please you. If you are more into modernity, look for something else.

          Dark and Drab


          I stayed for 3 nights in mid July. This is a VERY average hotel with prices found at luxury hotels. There are virtually no in room amenities: No coffe in room (even motel 6 gives you that) Sheets with holes, poor TV reception, and ridiculously miserable webTV quality virtually unusable (but for which you will be charged--so go to the business center and pay THROUGH THE NOSE for an internet connection that you can get for $5 at any internet cafe.) The decor is DARK in a medievel, not romantic way. The views of the inlet are OK, but don't look down to the surrounding neighborhood it's decidedly low rent. I didn't eat here it was too dark. ON the plus side: it has a very nice gym facility.

          Perfect Accomodations


          Stayed 2 nights in late September for work. Enjoyed a corner room with beautiful view of both the inlet and the mountains/city. Great service everywhere from check in to room service to breakfast each morning in The Pantry, dinner at Fletcher's, drinks at the Crow's Nest. Has to be Alaska's top hotel, much more character than the Marriott although I have enjoyed nice stays there, too. Very warm and cozy furnishings throughout the hotel and an excellent fitness club and pool made my stay very pleasant. Hope to stay there again.

          The Soul of Anchorage


          We arrived in Anchorage at the end of an Alaskan cruise on July 3rd. We always look for a hotel that embodies the best of the area we're visiting and after a lot of investigation we decided on the Captain Cook. We weren't disappointed. From the moment you walk in you're a part of Alaska's present and past. The hotel has many unique shops with Alaskan handicrafts, art and sculptures. We enjoyed a junior suite on the secured 16th floor. The hospitality suite on the 17th floor had the most incredible views out over Cook's inlet and the mountains. It was well-maintained, lots of fruit, beverages, snacks, large-screen t.v.

          and comfortable seating areas. Our room was spacious and clean. The only caveat was that the bathroom was at the entrance so that if you need to use it at night you have to trek from the bedroom thru the living room to get to it. other than that, the room has everything you need for a comfortable stay. I visited the congenial Fletcher's Bar twice. My bartender, Toni made the most incredible rum runner, the best I've ever had. I live in the land of rum runners (Florida) and couldn't believe that the best ever would be had in Anchorage, of all places! We had dinner in the Crow's Nest which has the most gorgeous views in (and of) all Anchorage. Our Maitre' D was very pleasant, the young man who filled our water glasses and kept our bread basket full was very nice and chatted with us about Anchorage, however our waiter, Jay, had an extremely condescending attitude towards us. We had just gotten off the Radisson Seven Seas Mariner with it's 5 star service so it was a rude awakening and sad to end such a wonderful vacation in that way. I must also say that the concierge at the Captain Cook went out of his way to find a golf course for my husband and son to play at while we were there. While they played, I checked out the downtown shopping, all within walking distance of the hotel. All in all, I firmly believe that if you want an ungeneric and thoroughly authentic Alaskan hotel stay, you can't do better than the Captain Cook!

          The Captain does it right


          A very nice hotel in the heart of downtown, if you like fancy and pampering this is the place. Nice rooms and good views with very professional staff. The pool is very basic but the fitness rooms are very nice and free to us. "This will be the only thing you will find free in Anchorage" This hotel is rather pricey but so are the average hotels in Alaska.

          TripAdvisor Reviews The Hotel Captain Cook Anchorage

          4.00 of 5 stars Excellent

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