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How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Wheelchair accessibility
- Pets allowed
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Historical Traveler Reviews Campanile Roissy
much enjoyed you delicious buffet meal Sat 7 Aug, excellent value
We were frightened- not any more
we were booked to this hotel by Air France, on a trans atlantic flight.
reading the reviews- we were terrified- not any longer.
the shuttle arrived to and from the terminal quite well.
we were given 2 connected rooms, just as we have asked on the phone, in english...,a few days in advace.
true- there were crumbs on the breakfast table, but the meal was O.K.
probably,they have only one employee at the dinning room.
the staff was very helpfull with getting a taxi to Paris, late night- otherwise you are stuck over ther.
the rooms are exactelly as in the pictures- no fake photos.
for the average budget hotel- more than enough.
Avoid if there is an alternative
Basic standard room, nothing to complain about there, except for the permeating smell of stale cigarette smoke.
However, I have never encountered ruder and less helpful reception staff anywhere in France! Eye rolling and all but tantrum throwing behaviour!
The shuttle bus takes ages and ages to arrive; other hotel group buses go past multiple times before the Campanile one turns up; I waited an hour at the TGV station at 1pm. I suspect they only have one bus.
They then charge 5 Euro for the return trip, so beware of that in budgeting - it is certainly not advertised on their website.
The attached restaurant was okay, nothing spectacular, pretty bland. The restaurant staff were pleasant, if a bit harried. As a single traveller I HATE being stuck away and forgotten, which seemed to be the case. My main course was cold when it arrived. They forgot to charge the cost to my room. As I was paying cash, that was fine by me. I offered to pay but the couldn't-care-less reception staffer said "No account, no worry". He cared as much about that as anything else.
All of which gives the impression that noone in this hotel cares.
Not as bad as expected
My wife and I stayed at the Campanile hotel just outside Charles de Gaulle airport on 2 seperate occasions either side of short holiday in France. As we arrived in the evening it was easier to spend the first night there and as we were leaving early morning at the end of our holiday we spent the last night there also. We had read of some bad experiences concerning the shuttle bus and the hotel. We used the shuttle bus 4 times and it was only on the last occasion that we had trouble. We were dropped off at terminal 2 and the driver refused to take us to terminal 3. We think it was a private bus hired in by the hotel as it had no hotel name on it. It caused us a few anxious moments until we found out about the internal transfer bus provided by the airport authority. Even so if we had been late for the flight we would have been in real trouble. The hotel is fine for one night stopovers. The staff we dealt with spoke some english and appeared to know what they were doing. We had booked the rooms in advance using one of the online hotel groups. Took reception a little while to find our bookings but all ok in the end. Our room was small but adequate and had a neat little electric kettle fixed to the wall for refreshments. Bathroom was fine with shower over the bath. Breakfast was included in the price but we did not bother with it as we had to be at the airport early. There was a restaurant and bar just off reception. Although this is a budget hotel and has had some bad reviews we thought that for £47-50 for bed and breakfast for 2 people it took some beating.
Campanile Roissy CDG
Frist of all, I wonder why people who work at the the hotels in France don't speak fluent English. I mean they should know better that they are dealing with travelers from all over the world.
Anyway, I wanted to book this hotel "Campanile Roissy CDG" on the phone. Since I went to ROME my credit card got stolen and so I called to see if I can book the hotel on the phone and pay them by cash when I get there. So I called almost five times to get on hold with some one who can speak to me about my situation. But they kept hanging up on me. Anyway, finally I booked my room on the phone with this guy who just told me to give him my name once I get there. So when I get there I told him I book the room on the phone and I given him my name. He just gave me that look which he is wondering what was I talking about?(Since he has such POOR English skill.) So ended up he was like ok whatever I can just give you the room even though I CAN'T find your name from our computer. And I asked him the adapter to connect with my computer. And he just told me they don't have any adapter without even thinking for one second. That's fine. When I got into my room and started reading the card which they described what kinda SERVICES they have. And they mentioned that customer can call room service for breakfast, lunch and dinner for certain time. But when I try to pick up the phone to call the reception desk, I asked them one more time for the adapter and about the room service. That lady gave me an answer is "No!". So what's the point of telling people that you can have room service for three meals??? Finally, I am HAPPY that I am leaving this cheap hotel which people are rude, not friendly and not helpful at all. One thing I just wanna make sure before I go. I was just wondering if those shuttles from the hotel go to the airport I wish to go.(Since they didn't mention about that any where in the hotel) So I called the receptionist and asked them are all the shuttles going to the same destination? They just kept saying "Shuttles come every 10 mins okay?" And hang up on me. I mean hello? Do you get what am I asking?
Faulty towers indeed
Horrible shuttle service. We were waiting at the airport for nearly 45 minutes at the designated stop and the driver would whizz by without stopping, Finally we tried to get a taxi and the taxi guys were not prepared to go to the hotel as it was close by. We had to get help from the information desk in the airport to hire a taxi finally. Very unfriendly staff. They did not care when we told them what happened. The rooms are small and stuffy. We booked a triple room and expected something big, but ended up with two twin beds in one cramped room with a bathroom door that would not close. There was a temperature controller in the room that would not work. On the whole keep of this hotel
Fawlty towers indeed
The rudest staff we've ever encountered. Our family called the hotel but the reception staff were not willing to look up our room number and connect the call. They had to make numerous calls during a three hour period until they were connected.
Not Faulty Towers
We are a family of four with 2 young children and we stayed in the Campanile all through Christmas week. We used it as our base for sighting Paris as well as Christmas Eve/Day in Disneyland.
We found the rooms clean, tidy and more than adequate for our needs. Both rooms had TV with tea/coffee facilities. We had one meal in the restaurant which was fine. Breakfast was a typical European buffet style which we indulged in.
For the money, and this is a relatively budget hotel, we found it extremely good. Staff were courteous and the shuttle bus was so frequent I don't think we ever waited.
It was not peak season so the hotel was not full by any means but I would not hesitate in going back or recommending it for that price!
Five of us stayed at the hotel for three nights. Dinner the first night left two of us (who had had the same two courses) with food poisoning. Breakfast the following morning left Fawlty Towers looking positively well organised. Tables piled high with dirty crockery, no cups/glasses for the drinks, no plates for the food, no bread for the jam etc etc. Staff absolutely ignored guests trying to get them to clear up smashed glasses on the floor. Too horrific to suffer again - those who were well enough had breakfast elsewhere. Each night I acquired numerous bites -I could not ascertain the source but they came from the bedroom - I daren't look too closely.
TripAdvisor Reviews Campanile Roissy
Travel Blogs from Roissy
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