How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Room service
TravelPod Member ReviewsBellevue Syrene Sorrento
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Bellevue Syrene Sorrento
My husband & I stayed here 2 nights in May 2004. The bathroom was a bit small but the view & accomodations were worth it. The piano bar is very inviting for cocktails and cigars. Great atmosphere. Would go back again!!
We spent 6 nights at the Bellevue Syrene. Very nice hotel. This was after we spent 6 nights in Rome. We took the train from Rome to Naples and then transferred to the Circumvesuviana train. This train took us from Naples to Sorrento.
Arriving at the garden entrance to the Bellevue Syrene, you're escorted to the main lobby, which is a glass enclosed area viewing the Bay of Naples.
When you arrive in the lobby, you are at the 0 floor. As you're shown the way down to the lower level you are at the -1 and then the -2 level. This is actually part of the cliff. As you take an elevator just outside of the lobby at the 0 floor, you are at the 1st floor, the 2nd floor, and finally the 3rd floor--top floor. Let me explain the room numbers. The -2 floor are the 100 room numbers, the -1 floor are the 200 room numbers, the 0 floor are the 300 room numbers, etc. until you at the 3rd floor which are the 600 room numbers.
When we checked in the receptionist(a blonde lady) was very aloft. She tried to place us on the -2 floor. The hallway and the room had a strong musty smell. The bathroom was very small, with the sink area outside of the bathroom.
After complaining to this young lady, we ended up in room 604--top floor. Very nice room. It was a nice size, had a king size bed(firm mattress), TV, A/C, and a safe in the mini bar. Since my wife has had a number of back surgeries, we requested a room with a shower and no tub. This room had only a shower. The bathroom was very nice. The ceramic tile floor in this room was beautiful. Since this room was at the roof line, the balcony had a wall on each side and a railing at the end. We liked it because it gave us privacy. The other balconies on the other floors had a railing all the way around and no privacy. From this room we had a view of the Bay and Mount Vesuvius.
The hotel has an outside terrace, close to the reception desk, which is very nice in the evening. It had a keyboard player.
It should be mentioned at this time, that the rest of the staff at the front desk were very polite and helpful.
A buffet breakfast was included from 7:00AM to 10:00AM. Very nice. It had cereals, juices, european breads, yogurt, eggs, sausage, fruit, etc. We had coffee each morning and ended the breakfast with cappuccino. The "wet" scrambled eggs were the only item we did not like. We like them fully cooked.
The beach was very small and we did not make use of it. They have a nice pier, with lawn chairs, which we did use. There is a lift that takes you to the lower lever. Also, once you are at the lower level, you can walk along the shore line to get to the Marina. From the Marina you can take the Jetfoil to the Island of Capri. We did this.
We also took the Circumvesuviana train to the ruins of Pompeii.
The hotel is well situated. The center of town is within walking distance. Shops and restaurants are within walking distance.
The taxi drivers are crooks--watch yourself. They charge 1.5 Euros for each piece of luggage, including small carryons. Take care of the small carryons yourself. As soon as you sit in the taxi there is a charge of over 5 Euros. One driver started with over 7 Euros until we immediately brought to his attention. He changed it back to 5 Euros.
We attended a musical at the Tasso Theater in Sorrento featuring Neopolitan songs. Very nice.
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Relaxed and romantic
Superb hotel very relaxing and romantic. Staff very pleasant and helpful. Sitting in the bar in the evenings listening to the pianist was fantastic as was lounging in the warm waters of the spa located in the base of the hotel.All this and only a short walk to the bustle of sorrento's centre. Only down side was the junior suites are located on two levels with the bed above the sitting area and the bathroom although the views are fabuolous and because the floors are tiled lying in bed we had to listen to the person above our room walking around in heeled shoes. Saying that I would go again in fact I wish I was there now.
The hotel is 4 starts and offers a great view, particularly at night. It was our honeymoon dream location and we were truly pleased when we walked in and were escorted down the stairs to our room. WOW
Our room was on the lower floor, carved in the mountain. It was very ---- and insects of all varieties were crawling there. The first night was spent hunting for insects that bite. Upon complaining, we were presented with clean sheets(???), statement that restaurant is closed(???) and the bug spray. FUN FUN FUN.
Also, the beach is not really a beach because it does not have any sand. It is a tiny area where people can get a bed (if they come early enough) and swim in a very small area. The whole area is mountaneous, so it is YOU and the ROCKS baby. While it looks great, it does not provide the comforts that you may find in, let's say, Bahamas.
Nice hotel, but please, I implore you, do not take the room on the two lower floors unless you would like a bout with nature. The restaurant is pretty good, but there are other great places to dine in the area. For the money that you will spend, you might want to consider other hotels.
Just returned from a short trip to Italy which included 2 nights at the Bellevue Syrene. We loved this hotel. It is in a great location - right on the cliff overlooking the bay of Naples (wait until you see the view from the solid windows in the lobby & restaurant!) and only a 10 minute walk through shopping streets to the Piazza Tasso. Very peaceful location. We had a large loft-style room with a balcony and garden view (regret that no sea-view rooms were available, the view IS AMAZING!) and modern bathroom; furniture in rooms could be a bit more comfortable, but that would be my only complaint! Franco, the bellman/ concierge, MADE our Bellevue Syrene experience for us, going out of his way to help us out, even when he was off-duty! I had excellent response from the hotel by completing my reservation through e-mail; hotel usually responded within 12-24 hours. Highly recommend this hotel if you are visiting Sorrento!
Jr Suites are a JOKE.
Indeed this hotel is the "shinning star" on the cliff (from the outside only) Its location offers the best view of Sorrento. The outdoor garden areas are superb. BUT THAT'S IT. With that said, you are sure to be very disappointed once you enter the odd lobby to check in to what is nothing more than 2 Star accommodations with gloomy interior hallways that lead up to these rooms. This hotel is one only to visit but not stay in.
Uniquely wonderful. My wife and I spent our honeymoon in Sorrento and stayed at the Bellevue Syrene for 10 days at the end of May 2002.
I had never seen anything like this hotel. Appaprently it started as a Roman villa and has been around since then. Our balcony on the 4th floor (the hotel sits atop a cliff, c. 400 feet), had a great view of the Med. and Mt. Vesuvius -- stunning views all around.
I have a moderate amount of travel under my belt (Spain, France, London, Amsterdam, Aspen, Miami, San Fran, New Orleans, DC etc.) and I def. feel that this is one of the best places I've stayed.
The price was eminently reasonable (at least at the end of May) and well worth it.
Ask for the bellman Marco -- he'll point out some good restaurants . .
My wife and I stayed at the hotel and had a room on the top floor with a very private outdoor balcony where we would bring our locally purchased goodies and have an alfresco lunch overlooking the Bay of Naples. We were in walking distance of all of the excellent restaurants in Sorrento and the sea was a short elevator ride down through the cliff. Maybe it is because I am of Neapolitan descent but My wife and I were treated royally. The staff couldn't do enough for us and the room was extremely lovely with tiles befitting the area.I would recommend this hotel to anyone who wants a quiet and beautiful place to stay in Sorrento.What magic there is in Italy!
Wonderful hotel, awful reservation service
We stayed at the beautiful Bellevue Syrene - lovely spot right on the cliff above the sea, spectacular views, especially at night. We had a quiet jr. suite,. spcaious, fresco'd 20' ceiling, spotless bathroom, private deck, (room 307) - and the staff is so nice. BEWARE of the reservation system at ... - they quoted us one rate, and when we went to confirm, jumped the rate 30%. We cancelled, called the hotel directly, and got the first rate we were quoted, no hassles. The hotel directly is ... --the staff is great, breakfasts & dinner are in a LOVELY room.
A Beautiful location
The Hotel has a great location being right on the sea front, quiet yet only a few minutes walk from the town centre.
Our room was on the 2nd floor with a very small balcony facing straight out to the bay and Vesuvious opposite, spectacular! The room was quite large had only one armchair provided and I had to move a chair in fom the balcony so both of us could sit down.
Although I had quite clearly stated we wanted a double bed we got two singles pushed together. When I complained the receptionist said that none of their rooms had a double bed. Their solution was to put extra sheets over the bed to try to minimise the join. (I think they were amused that people in their sixties still want to cuddle up).
The bathroom was rather cramped, not a problem for us small people but anyone larger would not be comfortable.
Staff were friendly and helpful when i wanted advice on public transport and places to eat.
The public rooms and terraces are beautiful also we appreciated the piano player who performed a varied repertoire from chopin to cole porter each night.
Unfortunately the pool, sauna and turkish baths were closed while we were there which was a dissapointment.
Overall we enjoyed our stay even though the bedroom was not as comfortable as I expected at this price.
TripAdvisor Reviews Bellevue Syrene Sorrento
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