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- Continental Breakfast
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TravelPod Member ReviewsBauer Hotel Venice
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Bauer Hotel Venice
Stunning Hotel. Great Staff
Stayed at The Bauer il Palazzo over Christmas 2003 and was pleasently surprised by this fantastic hotel in Venice. Having been to Venice countless times we found the il Palazzo to be the best hotel we had stayed at. Perfect location, fantastic rooms and friendly and helpful staff. Would stay here again!
We booked into the Bauer at the special Christmas rate of 250 per night, including breakfast and one dinner in the De Pisis restaurant. Knowing the general quality of Italian "5 star" hotels, we were somewhat apprehensive about what to expect. Unfortunately we were not upgraded to the Palazzo but we were pleasantly surprised with the Bauer. The public areas of the hotel are impressive and well maintained. This much we expected. The question is always just how much of a disappointment will the room be. In this case, the room was small but well appointed, with a fair size bathroom. I am not a big fan of classical Italian hotel decor (fabric on the walls, heavy colours etc) but here the overall effect seemed to work. Plus we had a fantastic view from the window of the campanile of San Marco and the Doge's palace.The truly impressive aspect to the Bauer, however, was the service. Everybody we dealt with was friendly and helpful. Particular mention must be made of the breakfast waiter who led us up 7 floors to the roof-top restaurant when the main room was full. Also the bar staff. Even the concierge seemed quite friendly and helpful.All in all I would have to recommend the Bauer. Venice is an extremely difficult place to find decent accommodation, even if you are prepared to pay an amount that elsewhere would buy you luxury. On our previous visit we had stayed at the Danieli. While we loved the glamour and the location, it was a sharp contrast to our dark, cramped room (and that was after we had complained about the first room they offered). We might just have been lucky at the Bauer but I would be willing to try my hand again.
Like a wonderful dream!
Like several of the other reviewers, I booked the Hotel Bauer and was upgraded to the Il Palazzo upon arrival. What a treat! They put me on a upper floor with a beautiful view of the Grand Canal. The huge room had a sitting room, a bedroom, a dressing area and a huge marble bath with jacuzzi tub. I could live in this room. The dressing room had beautiful dark woods shelves that held a personal fax machine with its own phone number -- great for business travelers. The terrace had a small table and chairs and connected to a larger terrace that ran across the front of the hotel and was shared with two other rooms. There was no safety issue, however, as the exterior doors had the most amazing screens that rolled out of the ceiling at the touch of a button and were impenatrable. The breakfast area did have a beautiful view but at roughly $40/pp I only ate there once. Too many other options. The concierge gave me some wonderful places to walk that were off the beaten path. The resturants he recommended were amazing and equally "typical" Venetian. At one, I was the only diner present not attending a local wedding reception. I have stayed at the Gritti Palace as well and my next trip will find me right back at the Il Palazzo! Chow!
After 2 weeks of 3*'s Hotel Bauer was a treat!
After 2 weeks traveling Italy at 3* & 4* hotels this was a much needed 5 *accomodation. The accomodations & service of this hotel on the Grand Canal were fantastic. We arrived probably looked a little worn from our trip from Florence but you wouldn't know if from the friendliness of the reception staff. Our baggage was promptly removed from our possesion and taken over by the helpful staff of the Bauer as soon as we arrived and delivered to our upgraded room in the Palazzo promptly.
We found luxurious bedding, fluffy terry robes and slippers upon arrival as well as a well furnished room with large bath and yes a real honest to goodness HAIRDRYER!!! The only one I found decent enough in Italy to dry my heavy mane. The bed like most in Italian hotels was 2 singles pushed together and was never made up into a large single bed (but we never asked either)Concierge staff was enormously helpful and made us feel taken care of right down to a last minute request of upgrading our train travel return to Rome...arranging seating and calling our hotel outside of Rome to get details on how to arrive there as well as train info once in Rome to arrive to our hotel there. The breakfast room was spectacular with a view over the Grand Canal and a hot breakfast(included). The hot items should be refreshed more often as they are allowed to become very stale...but upon request they will prepare fresh eggs. Champagne is available with fresh OJ for mimosas.
Curiously the staff (housekeeping & others) buzzed our room on several occasions (at least 5 x's) on separate occasions in only 2 days and upon opening the door they would apologize and walk away. Weird but still an overall great experience.
Loved Hotel Bauer
Me and my husband stayed in Hotel Bauer, in the new wing, for 3 nights in May 2003. We loved the room, the view of the side canal was very romantic. The bathroom was very nice with marble bathtub and all modern amenities. We got a great deal through Orbitz, paid 280EU per night, for a deluxe room with canal view and balcony. The hotel also has a very nice terrace which overlooks the grand canal,where we sat and sipped the famous Bellini as we watched the gondollas go by. The location of this hotel is great, right by San Marco, one cannot ask for anything better!! The staff of the hotel were very polite and helpful. They arranged a private tour to the Murano for us, arranged for an hour of Gondola ride for us and also helped us with our train bookings to Siena. We highly recommend this hotel, excellent rooms, fabulous location, great service. Will definitely go back to stay there in future.
Lousy service, old room - but unbeatable location!
We stayed at this "5*" hotel in June 2003 for 250 Euros per night. The hotel is located right on the Grand Canal, 2 minutes from a vaporetto station, and less than 5 minutes from St. Mark's Square! In terms of location, it can hardly be beat! However, the front desk service was terrible. We arrived at 8:00am to leave our luggage behind and to our astonishment it was just left out in the open in a corner. The front desk staffperson, who was not friendly at all, told us that a room would be ready at 1:00pm. We came back at 1:10pm and the same fellow had to call the "Chief Housekeeper" to ensure that the room was ready, all the time giving us dirty looks and checking out the clock for the time. I later saw this same man at the reception telling someone who was inquiring about rooms that the minimum charge was 480 Euros and he implied that the potential guest could not afford it. The room itself (no upgrade to Il Palazzo for us!) was small and old, with an ancient lock, an old safe (no key for it -- you have to go to the front desk to get one), television (which didn't work) from the 1970s, and phone from the 1970s (did it even has tone dialing?!?!). There was hardly any room to turn around after putting out two medium sized suitcases. The bathroom was much newer but didn't have a proper shower enclosure, so it got really cold when showering. There was a hair dryer. In the room, there were nice plush terry cloth robes and slippers available, which was a nice luxury. In the evening, they did a good job of turning down the beds. As we vacated the room to check out in the morning, we noticed that just next to the door of the room, a significant water leak was occuring. We informed the front desk staff (different guy, but just as rude) of the problem, and very unapologetically he guessed that it was the air conditioning and that he would have it checked out.
Finally, the breakfast was superb -- and you can sit outside and watch the Grand Canal! All in all, we didn't find the service nor the room 5* by North American standards, and we would not go back.
We stayed here in June of 2003. It was incredible. The service was the best we had in all of Italy. We stayed in 5 stars throughout and this was the best by far. The rooms are maginificant and the location cannot be beat. The breakfast area was incredible. It is right on the grand canal. I highly recomend this hotel.
Superb service in a magical setting.....
We stayed at Il Palazzo - Bauer for 4 days in April. From the moment we checked in to the moment we left we were treated like kings. Our room was upgraded proatively. We booked a standard room with no view and were very generously given a large deluxe room with a spectacular view of the Grand Canal, that could be seen from the tastefully appointed canopy bed. The bathroom was huge and done all in marble with a jacuzzi and a seperate shower. The concierge could not have been more helpful or friendly. This was easily the grandest and most well appointed hotel that we've ever stayed at anywhere in the world. Highly recommended!
TripAdvisor Reviews Bauer Hotel Venice
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