Barchetta Excelsior

Address: Piazza Cavour 1, Como, Lake Como, Lombardy, 22100, Italy | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on Piazza Cavour 1, Como, is near Piazza Cavour, Volta Temple (Tempio Voltiano), Basilica of Sant'Abbondio, and Baradello Castle.
Map this hotel

Amenities

Photos of Barchetta Excelsior

    View all photos
         

      TravelPod Member ReviewsBarchetta Excelsior Como

      Reviewed by bairdygirl

      Great location.

      Reviewed Apr 10, 2010
      by (9 reviews) Newcastle , Australia Flag of Australia

      Great location right across the main square from the lake, so our balcony had a view looking right up the lake, and 2 minute walk to ferry terminal. Room was reasonable size and clean, bed comfy.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Barchetta Excelsior Como

      A Wonderful Stay

      from

      We stayed at the Barchetta in March 2004. It was a great stay! The rooms are modern and spacious and the bathrooms were always very clean.

      The location of the hotel is wonderful. Our room overlooked the lake.

      The view was romantic and breathtaking! All the front desk personnel speak English so it was very easy to ask for directions, etc. One thing to be aware of. A lake view room also overlooks the piazza, which can get noisy at night on the weekend. If that's a problem, then request a back room. My husband and I would certainly stay here again!

      December 2003 Visit

      from

      This was a great hotel. I stayed there two nights while on business in Italy. The location directly across the street from the lake and shopping/entertainment around the corner was perfect. The hotel decor is a little outdated, but is being renovated. The restaurant was closed due to the construction, but breakfast was still served. The receptionists spoke great english and were terrific in assisting us with directions and travel arrangments. I would definitely stay here again.

      Dissapointing stay

      from

      The only thing this hotel has going for it is the location and the view from a "deluxe room" with balcony. Although clean it is in desperate need of renovation and does not deserve a 4 star rating.I recently stayed there (September 15-19) witha small group of upscale clients (I am a travel escort and agent) and was most embarrassed that I had not researched this property more thoroughly. We all had was was described as deluxe rooms with balcony and view of the lake. The rooms, though clean were in various stages of disrepair and perhaps my room was the worse. Throughout the room there was mold on the walls and wall paper and a musty smell that I had to endure for 4 nights.Since I had already tried to change several other cleints to different rooms, there was no other room left to change to. Talking to the manager about at least a small refund on the room was absolutely to no avail.I was told that renovations will begin in November, which was certainly no help to us.

      I agree with the previous comments. This hotel is no "Ville d'Este"!

      Keep Looking

      from

      Even after reading the posted warnings about this hotel, I booked regardless. Thank goodness we stayed just one night, and kept ourselves removed from the hotel at all costs. Upon arrival, the clerk was no help whatsoever. You'd have guessed he just moved to Como himself, and proceeded to have no knowledge of the boat ferries, nightlife, restaurants, etc. Very unaccomodating.

      Upon arrival at our room we found it to be the closest thing to an ashtray outside of the hotel bar. We insisted on moving rooms, and eventually were relocated. Again, we inquired with the clerk about good places to eat, and he proclaimed that "this hotel has the best restaurant on the Lake". Nasty rumor according to the other guests sitting in the lounge.

      Regardless, we had dinner at Villa d'Este, the "sister" hotel for the Barchetta. The personnel at the Villa d'Este could not find any encouraging words about their "evel stepsister" hotel!

      In closing, don't pick Barchetta. In fact, make the extra effort, and stay in one of the smaller towns on the Lake. Como really has nothing to offer other than convenience to Milan.

      Our terrible experience at Hotel Barchetta Excelsior

      from

      I am writing to share our experience with the above hotel on our recent visit in July, 2003. First, although Barchetta is rated Four Stars, potential guests should realize that, as with all Italian hotels, star ratings are largely meaningless, reflecting the presence of physical aspects such as reservations desk, bathtubs, restaurant, etc., and having nothing to do with level of service, hospitality, customer satisfaction, etc. (Indeed, in researching the hotel for other complaints and online feedback, we came across a report of a Hotel Barchetta guest being laughed at by the manager when she complained about service.) Thats why hotels can cement the stars onto the building without fear of change or downgrading.To summarize our experience: We were given an unsatisfactory room, with conditions the hotel was aware of ahead of time (if not at the time of booking, then certainly when we called to confirm two weeks before our arrival), but about which they chose not to inform us. We left after a few hours when it became clear they could not provide a satisfactory room. Instead of billing us only for a housekeeping charge, or at most, one night, they insisted on charging us for the full two nights in spite of our dissatisfaction, saying that conditions right outside the room (an every night rock concert til at least midnight) were not their responsibility. It appeared that they then tidied the place up a bit, and re-rented it to another American couple who were at the desk as we were leaving, being informed that there was a room available after we had been told there were none earlier. We concede that they did not in the end charge us for what they termed the lakeview upgrade.Please consider our experience when making your Italian hotel plans. Thank you.

      Villa d' Este this is NOT

      from

      This hotel is associated with Villa d' Este but I did not see the connection. I have stayed at Villa d' Este. This place was not close to Villa d' Este quality. The building is from 1957 and claims to have been upgraded. I hate to think what it was like prior to the upgrade. My biggest complaint would be the air conditioning in the rooms. These were not upgraded and desperatley need to be. The other claim they state is the rooms are sound proof. Somehow with the sound proofing all the street noise still made its way into our room. Between the street noise and the air conditioning not working properly it was difficult to sleep. The hotel staff did accommodate us and move us to another room. This room was higher up and did seem to be sound proof. The air conditioning did work a little better. The hotel is conveniently located in the middle of the 'action' and easy access to various sites.

      TripAdvisor Reviews Barchetta Excelsior Como

      4.00 of 5 stars Excellent
       

      Travel Blogs from Como

      Our only rainy day but still beautiful.

      A travel blog entry by bairdygirl on Apr 10, 2010

      4 photos

      Our train trip from Venice to Milano was uneventful, comfy but crowded, but once we got to Milan to change trains, we had our first stress attack! The train we wanted to take to Como was booked out, and even though the ticket lady said we could just get on and pay, we didn't know if that was right. So off we went to the info booth, to stand in line …

      Lovely Lake and Great Fun

      A travel blog entry by fritz51 on Mar 30, 2014

      43 photos

      30 March
      Caught the water bus from San Marco to the railway station; made sure we were early in case of getting lost. Got to the station where it was busy; it was the "Up and down the bridges of Venice" fun run where around 10,000 entrants cross 43 of Venice's bridges. May have been good but may have made touring a bit daunting. Anyway we were …

      10 Common Mistakes In Social Media Marketing

      A travel blog entry by utsocialme825 on Jan 12, 15

      ... making the most of this phenomenon by reaching out to their customers through Facebook.

      Decide on the internet marketing tools to use. There are so many internet marketing tools available today but not all of them would work to your advantage. For example, social media agency wouldn't do you any good if the people you're targeting are not even using social networking sites. Choose the tools based on the online behaviour of your prospects so you can easily reach out to ...

      All About Internet Advertising Techniques

      A travel blog entry by demonicfas005 on Jan 12, 15

      ... firm, get paid out for it fairly and on time, and are happy with it, great for you. If you are scrabbling for pennies and searching to make a few bucks, this study has shown that not only are such enterprises as taking surveys, performing information entry and most running a blog do not pay.

      If every thing matches the bill so much you have most likely received what you were searching for. Sign Up with them for a short period and see for your self how great they ...

      Travelling Through 3 Counties in 1 Day

      A travel blog entry by alicia_king on Jan 08, 2015

      14 photos

      ... we had fruit and chocolate and I got to try dried figs for the first time. Today (Thursday 8th Jan) we left early in the morning and drove to The train station to catch the train to Duomo in Milano (Milan). Here we visited an amazing cathedral and had a look in some shops. Within one of the malls, there was a tiled bull and there is a tradition where you place your heel in the hole and turn around three times ...