Adequate

Good location for train travelers. Staff very friendly and helpful. Rooms very small but clean. Elevator so small you have trouble getting in with luggage.

Liked it hope 2 come back

I came to Florence last August to attend to a world conference and stayed at the Atlantic Palace Hotel: I was really satisfied with my stay! This hotel is very close the exhibitions/congresses place and at the same time it is right into the heart of the town.

I was impressed by the cleanness allover the hotel, breakfast was exceptional: one room completely occupied by the buffet!

I will recomend it to my friends

Very nice :)

I spent some days in Florence in July and had choosen the Atlantic Palace Hotel through internet: once I arrived to the hotel I was a little disappointed by the area, too much noisy, too much crowded but than I had to change my mind! The hotel is very quiet and charming, we got a room facing inside and we overslept, staff was very helpfull and nice. Location is great: you can reach everything on foot in a few minutes! This is not a big or luxury hotel but it is good enough to be a four stars hotel!

Cute little hotel

I have to agree with other reviewers that this was not a four-star hotel, but was a tad nicer than three-star hotels we've stayed in, much less nice than five-star. Because we had our 16-year-old son with us and needed room for a rollaway bed, we were given a larger room in the back of the building, but this room was still rather small. Luckily, it had carpeting, so noise was not a problem. I don't think I'd return unless I were guaranteed a carpeted room again. A nice touch was the complimentary razors and toothbrushes. The lift was the tiniest I've ever seen, but the hotel is a refurbished monastery, so i guess we must expect the rooms to be small. I must say that the hotel was very clean and the breakfast was fine, with many individually wrapped items. It was very close to the train and bus stations, and within walking distance of the Duomo.

Good base for sightseeing - overall good value;not luxury

Having read previous reviews, i asked for a quiet room, which we got. however it was in the 'well' of the hotel above the atrium which can be quite airless especially as the air conditioning is not turned on until may, and only then if it is deemed to be required. apparently this is some sort of 'bye-law'. the breakfast is ok (7-10 am) if you get there before 0930am as some things run out early if there are many guests staying (especially at weekends) however fresh fruit instead of tinned would be nicer. we found the staff very friendly - treat them as you would wish to be treated yourself - especially when the local council decided to cut off the water supply in the road for a whole day on a sunday with no notice!! how very italian!! the chambermaid obviously spotted the birthday cards in our room and when we returned on one of the days (we stayed 5 nights) there was a chilled bottle of bubbly and two glasses!! great touch!

NOT a 4-Star Hotel

This was quite possibly the worst hotel I have ever stayed in. The A/C was turned off (which at 250 euros a night is unbelievable), the staff was completely indifferent, and the noise was terrible. Our first room had a very tiny window, so we asked to be moved to a different room with a terrace so that we could at least get some cool air in if we left the door open overnight. We were moved to a room next to the elevator shaft, which is very old and makes a huge amount of noise all night long, and to a non-private balcony - we couldn't keep the door open for safety/privacy reasons, so basically ended up in a worse position than before we were moved. We could hear the people in the next room coughing, and the floors are tiled and all footsteps, chairs moving and baggage dragging was heard at all hours from above. The room was so small we had to jump over our bags to move around the room, and the water pressure so poor that I literally had to go to a hair salon to wash my hair.

OK, but very noisy

This hotel would probably be better rated as 3.5 stars rather than 4.

The breakfast was mediocre (the only cooked component was cold hard boiled eggs), the lift barely holds two people with suitcases, our bathroom was very small and not well appointed. The main problem, however, is the noise. The floors are tiled, so you hear every footstep in the room above, and voices from all the adjacent rooms. Another problem was the light shining into the room all night from the airconditioning duct. Probably not a bad deal for the price, but the noise was a real problem.

Excellent for it's price!!

Good reception area. Rooms are relatively big compared to most Italian hotels. Breakfast is good. Staff is extremely friendly except for one or two at the reception. location is great, close to everything.

Near the Train Station and San Lorenzo

My husband and I stayed here on the third and fourth nights of our Italy trip. The hotel is a short walk from the train station on Via Nazionale. While the street is noisy and dirty, the hotel was clean and nice. The rooms were decent sized and were clean. Since we didn't spend much time in the room, the size didn't really matter to us. The hotel staff was very friendly and gave us a wonderful map and some great recommendations. The hotel is quaint and provides a decent continental breakfast. The best part of the hotel was it's ideal location. It's centrally located and we were able to walk to everything. The Duomo and San Lorenzo street markets being very close. The hotel also has an internet connection which is nice.