Hotel Ariel House Dublin

I did not stay at the hotel as 2 days before my arrival they notified me of a broken boiler and that they would upgrade me into a 5 star hotel elsewhere in Dublin. Note: that weekend all hotels in Dublin were overbooked due to a big festival. They sent me to a 3 star hotel in Temple Bar right above a night club, where they had no idea of my transfer and asked me to pay a higher rate. A month later I received an additional credit card charge by a travel agency that Ariel House had used to book me into the Temple Bar hotel. I was never aware of this booking and never received an invoice of any sort. When I tried disputing the charge the Ariel general manager avoided my calls bluntly, she said she would call me back shortly and never did and when I called again I was told by staff that she was not there.

It was a definite letdown when I finally got to Dublin. The room was on the lower level at the back of the building; an addition to the building. It was musty smelling, darkly lit and shabby. It has definitely seen better days. Need a complete renovation to bring it back to life. Meals were scrimpy. My wake up call and early breakfast did not materialize before I had to leave. Big disappointment.

We stayed at this hotel the final night of our tour around Ireland.

It's in a decent enough neighborhood and fairly centrally located. My fiance, who is Irish, told me his grandfather used to stay here back in the 60's and it was quite a posh place at that time. Well...let's just say that Ariel House is no longer in the prime of life and is attempting to age gracefully with partial success. The rooms weren't bad...but weren't great either. They are spacious but with dated decor, creaky floors, and the like. The bed was rather uncomfortable and the bathroom was very narrow...you had to back up a bit in order to open and close the door. That said, the heaters worked and the hot water never ran out. In fact, due to the "two tap" system, I almost scalded myself in the bathtub. A basic, practical place to stay if you're in a rush and not looking for a lot of ambiance.

I visited the Ariel House in mid-March 2004 for four nights, on an air-hotel package deal through expedia.com. The hotel is in a lovely residential neighborhood just steps from public transportation. Our room was adequate, although mattresses were a bit lumpy and worn. Furnishings are a bit worn, also. The entire place, particularly the front lobby, needs an overhaul. It's a charming hotel if you enjoy slightly rundown, shabby chic ambience. But be forewarned that not all rooms look like the ones shown on their website. The staff was friendly, generally, but seemed slightly befuddled.

Service, Service, Service!!! The entire staff blew us away with their can do attitude and sheer kindness. Stayed there for 5 nights while we took day trips and traveled the countryside (thanks for the great directions Diedre)!Stayed in a great room for 3 nights, overnighted in Waterford one night at the castle (we stored lots of bags in the Ariel storage room..."no worries") and returned to Ariel, stayed in another great room for 2 more nights (this one with a 4 poster bed) and my kids had another room across the hall.Jimmy at the desk got us Rugby tickets...Ireland vs. Italy. It was at Lansdowne Rd. stadium just down the street. The match was sold out but Diedre and Jimmy worked their magic and were able to find someone who had tickets and sold them to me at COST!!!! It was the 1st time I ever saw an International match of any kind (I'm a sports nut) and it's something my sons and I will never forget. Thanks again...I'm putting that day on my life's highlight reel!The breakfasts and dining room were great, the staff was friendly (they even sent our Waterford castle key back to them when we forgot to leave it) and the lounge was great to watch the tube, hang out or read the paper.I highly recommend this b and b (it's actually more of a hotel with the breakfast) for it's location (1 stop on the DART which is about 100 yards away to downtown), for the great rooms but most of all for the friendliness and competence of the entire staff! They really made our vacation GREAT! We'll be back!Tom McEneny and Family

The place is nice but beware of the management. The staff offered free laundry service but destroyed $200 worth of my shirts. $500 in total for our group! Offered to replace them but never did anything!! Diedre, the manager, in not trustwothy. Beware!!

David LaFleur

We stayed at Ariel House October 2003 we could not have asked for a better place to stay Staff were FANTASTIC, rooms of a very good standard. As my husband is disabled he was catered for extremlely well. Ariel House is within easy reach of town by the Dart railway or a couple of miles by foot. When we go back to Dublin we shall certainly stay at Ariel house

Ariel House is physically a pleasant hotel/ B&B with a relaxed slightly regal feel to it, rooms are large and elegant.Most importantly however the attitude of the staff towards their guests is overall very good and in many cases impecable, a warmth and healpfullness that made our stay in Dublin all the better.

I stayed at the Ariel Guest House with my three children in October 2002. We had an excellant week there and found the staff to be extremely helpful and courteous. The rooms were clean and well appointed. I will be staying there again.

Staying in the Ariel House was the heart of our trip to Ireland. Located in the heart of Dublin and yet located in that seemingly "quiet Sunday afternoon" atmosphere, made this Bed and Breakfast perfect for however we chose to enjoy our vacation. The rooms and amenities are elegant, immaculate and so warm. This is the perfect spot for the most fabulous vacation.