Hotel Arches

Address: Rose Street, Kochi, Kerala, 682001, India | Hotel
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This hotel, located on Rose Street, Kochi, is near Cherai Beach, Mattancherry Palace, Santa Cruz Basilica, and Princess Street.
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    TravelPod Member ReviewsHotel Arches Kochi

    Reviewed by asteller

    Great Service

    Reviewed Nov 23, 2014
    by (1 review) Armidale , Australia Flag of Australia

    No hassles, comfortable, cool room.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Hotel Arches Kochi

    The best & friendliest in Kerala


    We stayed here for 2 nights in September at the start of our Honeymoon and couldn't have wished for a better start. Our flight into Cochin was delayed by 4 hours but the Hotel staff who met us at the airport instantly lifted our mood greeting us with flowers and cold bottles of water. We quickly discovered Hotel Arches likes to make its guests feel special as our vehicle back to the hotel was decked out in white towels and with the driver decked out in a white suit with a peaked cap it made our airport to hotel transfer a real occasion.

    On arrival at the Hotel things got even better as we were shown upto a very comfortable suite (on par with our meandering pool room at Kumarakom Lake Resort) to find a 4 poster bed decked out with Garlands of flowers and the table in the dining room/lounge laid out for dinner. We were then served a great Keralan Fish meal in our suite which made for a fantastically romantic start to our Honeymoon.

    As per earlier reviews the staff really do make the place. Friendly but not intrusive and genuinely helpful (the only Hotel from which we arranged a Taxi where the going rate was quoted straight away without a Hotel surcharge being added).

    The Chef is excellent and genuinely interested in what his guests want from their meal (although as with the rest of India the Western dishes are a little confused) and we found this enthusiasm in equal abundance through from the waiters to the front desk manager.

    Given the great rates, location, staff, and, facilities this of all the Hotels we've stayed at in India makes Hotel Arches really stand out. An outstanding hotel with outstanding staff!

    Loved Arches, loved price even better


    We discovered Arches after staying for one night in a nearby supposedly heritage hotel in Fort Kochi and regretted every moment of our stay there. In the evening of our first day in Fort Kochi we walked into Arches and were immensely happy with what we saw that we paid an advance on the spot to book it for the next day. The Manager - Mr Rajnish was very flexible about room rates and gave us a great value for money deal. The hotel is very professional in its approch. The moment you walk in you have a beautifully laid out small lobby, a little library and an efficient reception counter.

    Our room on the first floor was just right. It is well lit, very airy (that is if you want to open the windows as the room had a split air conditioner ) and has a beautiful ambience besides being very comfortable and brand new. The toilet was also just right with a separate bathing area. We also had a mini fridge in our room and a television.

    Our two children, who were very morose by the earlier experience, lit up immediately after coming to Arches. The elder (aged nine) enjoyed playing on the internet connection situated right next to his room while we were out shopping on Jew Street.

    The hotel's restaurant is situated on the third floor and is an ethnic open air affair. The breakfast was good with our waiter asking us how exactly we wanted our eggs done. However the food in general needs a little improvement. Also it could do with introducing a limited North Indian and South Indian menu as it presently serves mainly sea food with accent on individual portions as liked by westerners.

    Having said that i would like to reiterate that Arches is the place to be in if you are in Kochi. The staff is very polite and efficient and the Manager is ready to make all travel arrangements on your behalf at genuine rates. He also believes in a personal equation. We received a call from Mr Rajnish immediately after we reached Bangalore to ask about our welfare.

    Jangveer Singh

    Fort Cochi in style


    We found a great new hotel in Fort Cochi, mid price range and really good value for money. We had been staying somewhere else but this place tempted us to move. Excellent standard to the rooms, the beds were lovely and the best we had slept in. The bathrooms, being new, were all modern and clean. The staff were lovely and helped us out a lot, particularly when I got sick (from eating elsewhere!) and sourced doctors and homeopaths whilst cooking up special soups! The location is right in the middle of this small town on a quiet street, near to the shops and the Chinese fishing nets - perfect. The continental breakfast was fine, nothing particularly magic, but fine, they even offered an English breakfast with baked beans!!!?? - but not an Indian one, which we thought was a shame, especially as we were in India! Worth asking them for a 'good price' as they are new and want to encourage their customers through the doors.

    A "second home" in Cochin


    J'ai passé une semaine avec ma famille dans cet hotel en juillet 2006.

    La situation est idéale, dans la partie historique de Cochin, tout près de la plage.

    L'hotel est très cosy et l'extrême gentillesse du personnel vous fait sentir "à la maison".

    Le restaurant sur la terrasse sert une nourriture délicieuse à des prix très raisonnables.

    J'avais essayé plusieurs hotel à Cochin avant celui-ci mais c'est sans aucun doute là que je reviendrai la prochaine fois.

    Fresh Air in India


    Having endured the downright sub standard accomodation of the Lonely Planet guide recomendations I decided to abandon it and seek out my own accomodation. I'm glad I did as I came across Arches. This clean hotel with light airy rooms and modern (western standard) facilities must have the friendliest and helpful staff in India. Hot water that works, crisp clean sheets are a godsend when you've been on the road for 2 months. I planned to stay one night and will regret leaving after 4. And the cable TV! You actuallly get a reception, I wake and think I'm at home. If your in Fort Cochi this is a charming placea and the best value place, no question.

    Fantastic hotel


    I found hotel arches via trip advisor, and was not disappointed! It is one of the best hotels I have stayed in for many reasons. The rooms are spotlessly clean and very comfortable. The service is amongst the best i have ever experienced. The staff are very friendly and warm, and go out of their way to make you feel at home. We requsted south indian food, which was also excellent, and the chef very accomodating. We ended up staying one extra night because we loved it so much!

    The best hotell in Kochi


    If you are going to Kochi live in this beuatiful new hotell. It has very comfortable rooms and the best service you can imagine.

    I am sad that I have to leave today.

    Great new place near Fort Cochin


    I recently stayed in the new Arches Hotel near Fort Cochin. Not only were the prices reasonable, the friendly staff were only too keen to help. The facilities are above the norm for India and very comfortable. I would recommend this hotel to anyone wanting a relaxed and enjoyable stay! Keep up the good work guys!

    Liz, Toronto, Canada

    Wonderful Place


    The best I have stayed in during my time in India. The staff are genuinely friendly and helpful, the food is excellent, and the rooms are all brand-new, clean, and well-appointed. We stayed during the monsoon season, and while many other hotels were without power for much of the time, we had it, thanks to the hotel generator. I will definitely stay here if I come back to Cochin. It is great value for money.

    Cannot wait to return to the Arches


    April 28,2006

    I have recently returned from my first trip to Kerala,India. Everywhere we went people were welcoming and hospitable. The Arches Hotel in Fort Kochi, however, stands out for its rare combination of efficiency and friendliness. The hotel is well positioned in Fort Kochi , close to the Post Office and the recreation ground teeming with cricketers, and just a short stroll from the waterfront. While centrally positioned, it is very quiet at night. The rooms are superb: huge beds, beautiful linen, excellent bathrooms, satellite TV and all spotlessly clean. The service in the roof-top restaurant is excellent and the chef is happy to cook dishes requested by customers( we, for example had a delicious fish curry with mango cooked especially for us)And all of this at very reasonable rates. What makes the Arches outstanding, however, is the genuine warmth and welcome from all of the staff. This is the complete opposite of the job'sworth mentality and of the false helpfulness gleaned from customer care courses. Here, the smiling helpfulness and concern of the managers, receptionist and other staff are genuine; nothing is too much trouble,

    but service is not intrusive in any way. I would stronlgy recommend the hotel to anyone going to Kerala - we will certainly be going back there.

    TripAdvisor Reviews Hotel Arches Kochi

    4.50 of 5 stars Outstanding

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