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Historical Traveler Reviews Aphrodite Hotel Rome
Clean, quiet, convenient
Six of us stayed here in 3 rooms for 5 nights in late May. We were not disappointed, especially considering the price. Rooms were small and simply decorated, but very clean with nice bathrooms. Staff was friendly and helpful. The location was perfect for catching the metro and the buses. The rooftop atrium gave us a nice place to meet to plan our days activities, or drink a glass of wine and have a late afternoon snack. Some of the previous reviews had me worried about our reservation, but I contacted them via e-mail, and they responded quickly to assure me we would have our rooms upon arrival. I would definitely stay here again.
Don't be put off, it's lovely!
We were a bit worried about our booking after reading previous reviews here but I would like to re-assure other visitors to rome. This hotel is way above average considering it's reasonable price, handy location, etc. Our room was a good size (though I know it's true that others are not so spacious) and all modern fittings. The roof terrace is great for sitting out. The hotel was spotlessly clean and the breakfasts were good - typical italian style: a basket of sweet pastries, bread rolls, cornflakes, jams, juices & coffee - if you ask at the bar they will be happy to make you a cappucino or espresso. The rooms were also quiet which is good because it is so close to the main train station. Some reports say that the Termini area is not safe but we had no troubles and I did not feel at all threatened at night.
Loved this hotel
I stayed in this hotel in april 2004 and got a very good deal for the double room. The place is new and very clean, the staff spoke english fluently and were very helpful. The internet access beside the reception was a plus and we liked the buffet breakast in the morning. I would come back.
Stay away from this hotel
We've just returned from a trip to Europe. We'd stayed 1 night in this hotel and it was a disaster.
To start with, our room wasn't ready when we arrived. We waited but the girl at reception went to lunch and didn't inform the new girl that we were waiting. We had to give them a remainder.
She told us that our room was in the 5th floor, the lift only goes to the 4th floor. After carrying our heavy suitcases the extra floor, we opened the room to find that there was someone else already there and it was a double room, not the quad that we booked. We were then told that they got it wrong and it was the next room, there was someone else already in that room too. Finally they told that us that our room was in the first floor but it was only a triple, not the quad that we booked. Considering that it was 1st May, changes of finding another hotel were slim so we took it. The room was small for 3 people, so you can imagine how it was with 4.
Stay away from this hotel, the staff at reception don't have the first idea of what they are doing.
After reading all the good reviews, I was expecting a nice hotel with minimum problems. I was wrong! I never even got to stay there since by the time I arrived they had already sold off my room! Of course, they didn´t admit it but the woman at the hotel reservations desk in Termini station told me that it is usually what happens. On arrival (approx 7pm) I was told that they had received my reservation but that I had reserved for another Hotel Aphrodite - called Scott House. This was an outright lie! Scott House is a 2 star hotel and not the best, I hear. I was told that my room was available for the other nights I reserved but just not for the first (Saturday) night. I demanded my deposit back since they couldn´t fulfil the contract, but they told me I would have to contact the internet booking company. Naturally I disagreed, I spoke to the receptionists superior on the phone and demanded a refund and told her she could keep the internet booking fee (4 euro) - so I got a refund of my deposit minus the fee!If this happens to anyone demand a refund, and then go and book a hotel at the Termini Hotel reservations centre in the station. They are very helpful and have many good deals. We ended up staying in Hotel Sistina near the Spanish Steps. Much nicer!
A Truly Hellish Experience
Hotel Aphrodite is a terrible, horrible, awful place!
I am not saying don't go there. But go at your own risk and don't say you haven't been warned!
I made reservations for 4 nights in 2003. Confirmed the reservations.
Re-confirmed them. Again. Flew all the way to Italy for a vacation years in the planning.
Hungry and tired, we walked with our luggage to the Aphrodite. There were 2 unhappy people ahead of us who couldn't get into their room. I assumed they had no reservation. But when we tried to check in, the hotel told us they had given our room to someone else. I produced proof, including printouts with my reservation code, that we had 4 nights reserved. They admitted it was true and apologized, then told us to go away. Too bad. But, I complained, we flew all they way to Italy from America, what are we supposed to do now? I politely asked to see the manager, who told us she had a room in a hotel 6 blocks away. We walked all the way there, but it was truly ghastly. I mean, really bad.
(And not even available!) When we got back, there more people being turned out of rooms they had reserved. And no, they weren't happy either.
In the end they were rude, incompetent, and in my opinion, running a borderline criminal bait-and-switch operation. Needless to say, the vacation was nearly ruined by these evil people.
(If this happens to you, I suggest going to official travel office in the train station and get a hotel run by people who are not scum. We ended up in the hotel Traiano, which was pretty good.)
You want to stay in the Aphrodite? Be my guest. I think they have business and ethical problem that will not be easily overcome. Oh, and have a backup plan.
P.S. In subsequent communications they were insufferably mean and stupid and tried to get ME to pay THEM! For the privilege, presumably, of being stranded in a foreign country with nowhere to stay!
Good for 75 EUR!
Just returned from Rome flying Ryanair. Took our 1 yr old with us.
Aphrodite Hotel right opposite where you get dropped in the Ryanair bus and the room is above average although try to get a room on the other side, away from the main road as it can get quite noisy but if not its still not too bad to be near the road - still take the room (we had a baby remember and so are sensitive to these things). Room doesnt have coffee and tea making facilities but we just needed a kettle for baby bottles and the staff are obliging and polite anyway. Shower is small so big men beware but the room is modern and clean and has daily maid service. Right beside the Termini station which is excellent for Metro train (which is very easy to use to get to Vatican city, Colloseum etc) and buses are all there as well. A few nice cafes right outside the door for good value pizza and pasta and cafes etc in the station itself. Breakfast was basic - cornflakes, sweet pastries and coffee, juice but if you are happy with all that (and we were) then a great place for only 75 EUR cash per night.
Very convenient location
Just returned from first visit to Rome. Stayed at Aphrodite for 2 nights. First night on my own in a single room and second night my parents joined me (from cruise ship) in a triple room. The hotel has recently been renovated and the rooms are nicely decorated and very clean. The bathrooms are particularly nice. I had heard many horror stories of pick-pockets in Rome and wanted to be close to train station. It is very convenient to all trains, buses and the subway (on the same street as Termini station) but not really close enough to any major sights to walk - you need to take transit to get just about anywhere. Certainly not "a room with a view". A nice breakfast buffet is included in the price as is free internet access to guests from a single computer located in breakfast room. The single rooms are all located right at the top of the central staircase and all night long I was awakened as people went up and down the stairs - just talking in normal voices, the sounded carried right under the door into my (tiny) room. The triple room(s) and, I assume, the doubles are down the hall and noise was not a problem there at all. There is also a good sized lift. Front desk staff all spoke English and could arrange bus and walking tours as well as private car to airport. Overall, excellent value though I would think twice about staying there in a single room.
TripAdvisor Reviews Aphrodite Hotel Rome
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