TOP Hotel American Palace EUR
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
Historical Traveler Reviews TOP Hotel American Palace EUR Rome
Great deal for the money. Location was excellent if you like to ride the subway which was just a few minutes walk from the hotel. The subway will stop right in front of the Colliseum. 2 Couples shared a room with a sofa bed which worked out great for the money. Other hotels were extremely pricey. Rather noisy...had to sleep with windows open because they were unable to turn on the air conditioning until the beginning of their summer season. We spent very little time in the room except for sleeping therefore we were well satisfied. Room was very clean and service was excellent. Breakfast was included in price which saved on meal expenses. In it's day it was probably a very upscale hotel, old elegance. Several restaurants in the area.
A room with a black fire escape staircase view
The hotel was great and great situation also, situated next to the Metro and public transport, breakfast was very good and generous,clean and friendly and very helpful. But the Room!!! clean and tidy single room with a terrace, but the view from the terrace was awful, a black fire escape staircase very closed to the terrace, so I opted for closing the curtains and avoid to look out of that room, it was a depressing view, what's the point with a terrace if you can't enjoy the view? Avoid room 202 if you don't want that happen to you.
Otherwise, it is a great place and I will go back to that hotel, but I will make sure I don't get Rooms with A fire escape vView!
Theres good, theres bad (and its a little ugly!)
On arriving at the hotel, first impression is that it must have been an amazing hotel 20 years ago, but is now more than a little delapidated. For example, lifts are marble effect and brass edgings (ie very fancy) but the lift buttons are either missing, cracked or don't light up!
When we walked into our room we expected for it to be pretty small (from other reveiws on this site). But this looked like a joke - there practically wasn't enough space for two people to actually be in the room at the same time. We guessed that we had what another Tripadvsior reviewer had - a single room with a 'double' bed that was only slightly larger than a single bed. It was also quite dirty, clearly no proper cleaning, although the bed linen was fine, and we did have a balcony (over the main road!). First thing in the morning we asked to be changed into a larger room, and although we received a very frosty response, we did get our room changed.
Second room had a full double bed, lots more space, and was fine for a double room. Bare-boned budget hotel room though.
Other users have mentioned lots of noise, and yes although I could hear people coughing and walking down the corridors it didn't disturb us much (but maybe that was the alcohol....)
Location is fine. Yes it isn't near the centre, and theres nothing in the local area. However, the tube is a hop across a quite busy road, but it has a pedestrian crossing, so there is no problem there. It takes only ten minutes to the Colloseum tube stop, which is the best place to get off to go exploring. Each journey only cost 1 Euro, so in our opinion the cheaper hotel more than compensated for distance.
Breakfast was pretty good. Ham, cheeses, pastries (were really good), rolls, cereals, jams and fruit. Not a huge selection within these categories but fine all the same. Coffee was great tho, especially the Lattes!
We were due to fly back on the day of the Popes funeral, which meant our flight to Ciampino was cancelled. Despite not fantastic service from the hotel staff until this point, they really did help us a great deal. The manager helped us with translating the message left by our travel agents, how to get transportation (buses, taxis etc), he arranged for us to have a breakfast bag as we were leaving so early in the morning, and even made us a couple of esspressos at 3am. That was what I call good service when it counts.
So all in all, I think if you are on a budget this hotel is absolutely fine just don't expect anything too special, but there aren't any real problems with this hotel at all.
Arrived for Easter weekend. Wife and I were given what was obviously (later confirmed) a single room into which a second bed had been added. Gap between wall and bed 16 inches/41cm; Room walls filthy - I can substantiate with photographs. Immediately requested change of room. Told hotel full, but room changed for second day. This room OK. Staff helpful. Good restaurant but limited menu. Nothing of interest in immediate area of hotel, but Metro (across busy road) gets you speedily to where you want.
Not a TOP Hotel American Palace EUR
I would agree with previous reviews and wish I had read this site.
It does needs some modernizing and it can be noisy, certainly not 4 stars given at Expedia
My main grievance is with the dis-interested staff especially the senior members.
OK, they did take care of the broken spare bed they supplied but in a less than helpful manor.
This could be due to the coach loads that file through the place.
The breakfast was rationed, as it was only at peak (8.30ish) that the full meat spread appeared.
This could be a minor detail to some, but it's put me off, when we left they charged 42 Euros for a taxi to FCO airport.
The drivers cab clock only notched up 30 Euros!
Had we made a mistake?
We hired a car and headed for the centre of Rome. Two adults and two under four years old. The original write up had said Rome city centre, but this was more like Croyden, a good distance from anything resembling Rome. The hotel was right on a main road (ask for room to rear) and looked like a large multi-storey motel. The staff however were welcoming, the room comfortably slept the whole family and breakfast the next morning was pretty good. Over the next 10 days, we stayed in many hotels... the star system is a joke, but the TOP American proved without doubt the best value. The car was in a secure area, at no cost. The underground is about 5 - 8 minutes walk, crossing a busy road. But the journey in to Rome, once on the train, was only 10 minutes. Do not be tempted to take the bus, it took us over and hour! The train runs late into the night, there are no quality restaurants in the area, although the hotel does serve very good food, with some panache. Bottom line, it is miles from the centre, but easy to get to and from and offers the best value for money for a car driver. Next time, we will still try to stay right in the centre of Rome and probably regret not returning to the Palace
Popular with school tours
It's located at the very end of the LIne B Metro in Laurentina in the far south of Rome so you have to travel, there's nothing of interest in the immediate area. Taxi's don't like going there from Termini (central train station) I was refused twice when I hailed a taxi for Laurentina and had to use an unlicensed cab who tried to charge 40E for the journey! The hotel seems very popular with school groups and was very noisey the entire time I was there with kids running up and down the corridors, slamming doors, using mobiles etc until around midnight. I mentioned the noise to the management who did nothing. I'm not a noise freak but it was enough to keep me awake. I don't feel it's worth the 4 star rating I've seen on Expedia, the place is more a 2 star kind of place. It's clean and relatively basic. No English language TV and domestic staff have limited English skills. I found it fine for a short stay although if you have an early morning flight it is not a good place to be as timing is so tight from the Metro to the Trains you could easily miss the train and the flight.
Enjoyed my stay
The hotel was nice enough and very reasonably priced. I really enjoyed the fact it was close to all sorts of transportation. However, this hotel is very noisey. It really needs soundproofing.
Hotels needs remodelling...
The hotel is far away from the Center; however, metro and bus station is near by. Hotel is in need of a serious remodeling, inside and out.
Rooms are very simple. They really could use some fresh paint. The hotel is OK for a budget traveller.
Love everything about this hotel, great view from our balcony, easy access to transportation, great capuccino, clean hotel
Great view from our balcony, easy access to transportation, great capuccino, clean hotel, great food.
TripAdvisor Reviews TOP Hotel American Palace EUR Rome
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