Very unprofessional management

We really wanted to stay at the Ambasciatori hotel, however, it wasn't meant to be. Anyone planning to book a room at this hotel, I stronlgy advise you to use the internet booking services. I tried to go through personal contact via email and phoning the manager, since the rates are better if you book directly, but in the end was so annoyed by the unprofessional way my enquiries and attempts at booking were handled that I gave up. My emails weren't answered, confirmation about faxing through a booking form took ages and was only provided after a couple of (again unanswered) emails and then phone calls, the manager was rude on the phone and very impatient. I'm sure it's a nice hotel, but the management leaves a lot to ask for!

Best Hotel I've Had In Europe!

For 78 Euro a night, we got a room with 12ft. celings (easily) a huge bed, huge room, huge bathroom - the entire place looked as if it had been redone the day before we got there. The breakfast on the roof has the best view of Palermo I can even imagine. Fresh flowers abound. Reception was amazingly helpful - 18 Euro tickets to an opera! Everything was clean beyond compare - Our bathroom even had a heated towel rack! The a/c and heating system were fantastic. I would recommend this hotel above all. I would have paid twice what I did.

Loved the terrace for Breakfast - views over the City and Mountains, Domes and Sea

Well, weve just come back from the Hotel Ambasciatori - on Via Roma - booked on t'internet - beautiful roof terrace for breakfast - walking dist of Central Station and reasonably priced - lovely friendly staff . I cant belive they dont include pics of the views from the roof as its a real selling point . We got the aeroportu - Palermo bus rather than a taxi which cost 5 euros each pay the driver when you board and got off at the last stop - Central Station and walked the 200 metres back to the Hotel at no.111 via Roma .

The Hotel has a big brass plate outside and the lobby is on the 5th Floor of the building so in you go , get in the v small lift - 2-4 people max and you enter at the 5th Floor - at night you buzz on the intercom and they let you in - its open 24 hrs for you night owls out there...! Our room was airy , wooden polished floors , strong hot shower , nice bathroom loads of wardrobe space and aircon and tv - we were in a room at the back of the hotel whic was a bit quieter ( room 502) than I imagine than at the front but we were so exhausted each evening with all our walking,eating , shopping,walking and drinking and more eating we flaked out even with a distant sound of beeping and traffic and church bells ..... Breakfast is help yourself to bread, jams, spreads , croissants, pain au choc, cassata, choc cake, yoghurts , fruit juices , coffee etc and you can eat inside or wander on to an enormous terrace to soak up the fantastic views and rays - youre not on top of neighbouring tables either and the hotel was full when we were there at Easter. staff were lovely , english speaking too and gave us a guide and a street map to help us and were full of advice if we wanted it.

It was lovely wandering around the town and some good restaurants aroung Piazza Marina and the Banyan trees in the garden - the whole town was really friendly even with my pidgin Italian - A nice place for lunch or dinner outside St Francis of Assisi church in Pl de san Francesco that s reasonably well known in that area down via Pasternostro, is Antico Focacceria San Francesco - you may need to book in the evening but its a delightful setting outside and if as we did you have to come back in an hour in the evening then go to a delightful winebar/restaurant with beautiful wrought iron decor and high ceilings 20 yards away called Mi Mada Picone . Fantastic choice of wines - alas no birra nazionale - but a lovely place and would have liked to try the restaurant - maybe next time. Another nice place for a Pizza in the day as well as eves ( most places dont do pizzas in the day) is Bellini at Piazza Bellini - with fantastic vista across the Piazza - I could go on - we loved Palermo! We also had a lovely meal at a restaurant in Mondello ( bus 806 from Piazza sturzo - buy a one day ticket from a Tabacchi - dont buy parking tickets like some fool did - ahem)outside above a restaurant on a terrace overlooking the main square - seafood so fresh and lovely sandy beach - roastin ghot at end of march!. Oh and don t miss the markets every morning - not the Sunday we were there though....Vuciriara and Ballaro markets were a fantastic experience , never seen so many artichokes, massive caulis and lemons like melons , seafood and olives - marvellous. Theres good bars down via Candelai and via Principe de Belmonte for late night beers etc that are very nice - again all walking distance - great hotel , great City - LOVED IT