How has this hotel rated in the past?
Historical Traveler Reviews Hotel Alexander New York City
Cheap and excellent
For a very low price, you get a perfectly clean room and a spotless shared bathroom (3 per floor for about 20 rooms, some lines in am but not awful). The elevator is tiny and there's only 1, so it takes forever; we took the stairs from the 7th floor to get out in the am rush. There are no frills, but there is internet on the 1st floor for $1 for 10 min, a lifesaver to get those addresses I forgot to write down. Remember to take your soap and towel to the bathroom to wash your hands! Front desk even monitors who comes and goes and if you look confused or suspicious asks if you're a guest. Quiet neighborhood 2 blocks W of the 96th st Metro (exit at the 94th st exit).
I'm truly amazed at the negative reviews I've read about this hotel.
These stories of lack of cleanliness had me concerned, as I am admittedly a bit of a clean freak. I can't imagine what these whiners are on about. My room was spotless, and I even saw how meticulous the maid was being in the other rooms. The bathroom was shared, but I can guarantee it was cleaner than the bathrooms of any of the reviewers.
Friendly service, efficient, air conditioned, excellent location.... what more could a person ask at less than $100 a night in New York City? This is the perfect hotel for the budget tourist. The only 2 things I would change would be (1) the telephone: the room is equipped with a phone, however access to an outside line requires an enormous deposit in advance; and (2) I'd add a reading lamp to the bedside table.
I might mention that tne 2 Train and the 3 Train are both express, but they stop at 96th Street Station, thus allowing rapid travel to Times Square, Penn Station, and Greenwich Village.
L'Hotel è in una bella posizione, tranquilla e in una zona ''in'', per cui anche di sera (eravamo due ragazze) ci sentivamo tranquille. Inoltre la metropolitana è a solo due isolati.
Attenzione al personale: non parla bene inglese e anche se io avevo pagato l'extra per la camera con bagno privato hanno fatto i furbi e me ne hanno assegnato una con bagno in comune. é bastato fare la voce grossa e mostrare il riassunto dei servizi prenotati per ottenere quanto richiesto.
La camera era pulita ma mancavano le lampade e gli appendini. inoltre sono molto parchi con gli asciugamani. e -cosa grave- non hanno la cassetta di sicurezza nè in camera nè alla reception.
Inoltre, non sapendo bene l'inglese, non passano telefonate e messaggi. Per chi sta fuori dalla mattina alla sera e ci va solo a dormire e cambiarsi è più che rispettabile.
I only had to stay one night in this hotel. I think the building was part appartments, part hotel. It looked a bit old an not so clean, and it smelled a bit weird. I had a room with a shared bathroom. The room didn't look very clean but the bed was good and appeared clean. The elevator was scary. It was alright for one night but I would not go to that hotel again.
Great budget hotel
great upper west side location - friendly staff - room has a good view of 94th St. 3 blocks from the 1-2-3 subway. I shared 2 bathrooms with others, but this didn't bother me -and- the bathrooms were very clean (as presentable as a 3 star hotel). they had 3 internet kiosks in their living room which made last minute planning easy, and had a room for storing my luggage at checkin and checkout so I could enjoy NYC with less baggage.
Disgusting and filthy hotel with horrible service
I had booked a room with a private bathroom and had the confirmation email in hand when I checked in and was charged in full. When I went to my room, there was no bathroom and the room was slightly larger than the bed with the sole window facing a wall. When I went to tell the front desk that I was given the wrong room, they denied I had booked a room with a private bathroom and refused to believe otherwise, until I showed them the email that the hotel itself had sent me. I was told there were no other rooms and I had to wait for the hotel manager to come in the next day.
So the next day, after waiting over an hour to brush my teeth in the communal bathroom shared by dozens of people, the hotel manager told me that I still could not get the room I had reserved (and already charged for at check-in), so had to wait another day and, maybe, he would be able to do something then.
By the time I got a room with an actual bathroom, it was on the ground floor and had no window!
The rooms themselves were filthy and infested with cockroaches, while also being very dark and cramped. They only have one set of towels for the hotel, so after the towels are collected from your room in the morning, you have to wait until the late afternoon to get another set while they are being washed. Even then, you only get two towels of very low quality. I have never experienced anything like this in any other hotel in the world. When maids cleans a room, they always replace it with another set right on the spot; there has never been another scenario where they go off to wash the towels and you are left with nothing in the bathroom for much of the day.
This place, despite its location on the Upper West Side, is barely above that of a crack house. It is disgusting and you will never feel safe. It is hardly a hotel and I am surprised it has not been shut down by the health board.
Whatever you do, do NOT stay in this hotel. It is disgustingly dirty, they don't care about the reservation you made, and the service is non-existent. It is not a safe place to stay.
Don't stay here!
I needed a room while I was awaiting a meeting in NYC. The door to the room I was assigned was difficult to open - the key became lodged in the lock. The bathroom was incredibly dirty and there were bugs on the floor. Within the first few minutes I was in my room, the door was opened by the maid without first knocking. I lasted five hours in this hotel before booking another room and leaving.
Good budget accomodation
For the cost of this hotel it is a good place to stay on a budget. Near to an express subway stop and seemed to be a safe area, we felt safe even at night.
The room was cleaned every day and we got clean towels. The shared bathroom was clean. A nice sized room with some tv channels. The only slight annoyance was that the toilet and shower were in the same room. Also, no sink in the hotel room which was a little annoying.
But overall for the good price, for a pleasant enough place to stay in an amazing city.
Highly recommend it, excellent location in a quite residential street, just 2 blocks from subway. I had to share a bathroom, but it was spotless all the time. Staff was extremely attentive.
Sleep tight...don't let the bedbugs bite!!
You won't be sleeping alone...I stayed at this hotel for two nights to see the Big Apple and am about 95% sure they have bedbugs. I never
actually saw any, but have a rash consistent with bedbug bites and it
was definitely worse on the second day of my stay.
Aside from that, it does seem very clean, and quiet. The bathrooms were immaculate. One of the two shared bathrooms on my floor had no hot water, but having only one shower for the floor did not ever become a problem. The location is awesome, just a couple of short blocks from the subway.
But I will not be staying there again! Bottom line is I had to wash all my clothes and scrub out my suitcase when I got home and I am living in fear of bringing the bugs home with me.
TripAdvisor Reviews Hotel Alexander New York City
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